<p>Hi Thomas,</p><p> Thanks for the reply... </p><p>[quote user="Thomas R. Stephenson"]</p><p>I see nothing wrong with the hierarch.pm file and the only thing i can tell you to do is upgrade your old v4.21c to v4.41. </p><p>[/quote]</p><p>I tried v4.41 a long time ago.  I had a number of problems with it.  That's when I went back to v4.21c. </p><p>[quote user="Thomas R. Stephenson"] </p><p>I'd tell you to go to PB1 but it does not really work as yet on Win98 do to resource limitations.  In addition, if your a-v software is doing an on-open a-v check of files in the PMail mail directories this can also cause folder index correption when PMail and the a-v software fight over file access.  Exclude all PMail directories you see in Help | About Pegasus Mail | Info from on-access scanning.  Turn off PMail when doing a whole drive a-v scan. </p><p> [/quote]</p><p> </p><p>If I turn off CA antivirus for those files what is going to catch the viruses coming in through email?</p><p> </p><p>Thank you,</p><p> </p><p>Docfxit  </p>

<p>I have been having problems for years with one folder getting corrupted. </p><p>What happens is I have a filter on incoming mail to move some mail to a different folder:</p><p> New mail filter when new mail is open</p><p> Expression *MyName* move to folder called MyMail</p><p>About once a week I stop getting mail in that folder.  The emails don't show up anyplace.  I have discovered I can reindex the folder and it will accept emails again.</p><p>I have a number of other filters putting other emails into other folders and they rarely have this problem.</p><p>I have tried:</p><p>Creating a different folder (an example would be MyMail2)</p><p>Moving all emails into the new folder and deleting the original folder.</p><p>I have done this many times.</p><p>MyMail folder keeps getting corrupt.</p><p>I'm using  4.21c in 98se.</p><p>I have plenty of room on the drive.  I have defragged the drive.  I have tested the drive for errors (none ever show up)</p><p>All the other filters that put mail into other folders work just fine.</p><p>I have a funny feeling it has something to do with my  HIERARCH.PM file.</p><p>Things don't look consistent in the file.  I've had the file for many years.  I haven't found anyone that can tell me how to clean it up.</p><p>2,1,"72496884:My mailbox","","My mailbox" 0,0,"1BD73CF2:5FDA:AS400LST","72496884:My mailbox","AS/400 Info" 0,0,"0D503CFA:5FDB:BPCSINFO","72496884:My mailbox","zBPCS info" 0,0,"1F0B3D0E:5FDD:FILEMAIL","72496884:My mailbox","zFiles by Mail" 0,0,"1CF43D15:5FDE:IN-MAIL","72496884:My mailbox","In-comming Saved Mail " 0,0,"6F213D1B:5FDF:JOKES","72496884:My mailbox","Jokes" 0,0,"06723D44:5FE4:PEGSMAIL","72496884:My mailbox","z Pegasus Email" 0,0,"1E5B3D4A:5FE5:TIPOFDAY","72496884:My mailbox","Tip of the Day" 0,0,"2C4B3D01:5FDC:ICQ","72496884:My mailbox","zICQ" 0,0,"1E9E52F0:1E8A:FOL05BB5","72496884:My mailbox","AS/400 Setup" 0,0,"0665E9BA:4F56:FOL07069","72496884:My mailbox","zPDF" 0,0,"414C23FC:269E:FOL06462","72496884:My mailbox","zNetZero Incoming" 0,0,"0CFAA003:6B42:FOL030BF","72496884:My mailbox","zAimee's mail" 0,0,"0DC4CAE7:5B47:FOL026CE","72496884:My mailbox","zMidrange Incoming Mail #04" 0,0,"2EA5C95:171D:FOL055AD","72496884:My mailbox","To Be Sent" 0,0,"109DBE73:3448:FOL036B6","72496884:My mailbox","zMidrange Incoming Mail #03" 0,0,"1528EC90:3449:FOL0796C","72496884:My mailbox","zMidrange Incoming Mail #02" 0,0,"44D48225:03B9:FOL07491","72496884:My mailbox",Name_Unavailable 0,0,"66FBDA05:4214:FOL071BD","72496884:My mailbox","zMidrange Incoming Mail #07" 0,0,"01AE9F13:01ED:FOL04683","72496884:My mailbox","zEasyMonitor" 0,0,"084DE39A:1550:FOL03270","72496884:My mailbox","zMidrange Incoming Mail #08" 0,0,"56122B42:6821:FOL07FC1","72496884:My mailbox","zMidrange Incoming Mail #09" 0,0,"3112648C:0229:FOL04960","72496884:My mailbox","zMidrange Incoming Mail #10" 0,0,"5AF1A54E:6710:FOL02AA4","72496884:My mailbox","zATU" 0,0,"6DEDB17F:0830:FOL05BA5","72496884:My mailbox","zGhost Diskette Emailed" 0,0,"7825ECAF:5B6E:FOL02DB6","72496884:My mailbox","zMidrange Incoming Mail #11" 0,0,"4B9A779B:176B:FOL02AB4","72496884:My mailbox","x Spamassassin" 0,0,"105373B2:767D:FOL052EC","72496884:My mailbox","testing" 0,0,"77536170:5CE4:FOL07C6C","72496884:My mailbox","zMidrange Incoming Mail #12" 0,0,"2BKEAQT8:23C2:FOL000CA","72496884:My mailbox","z CommuniGatePro" 0,0,"5EK5IE1V:4DFB:FOL00B6F","72496884:My mailbox","zPerl" 0,0,"T95WARHA:1B14:FOL02CA1","72496884:My mailbox","zCGP Log Summary" 0,0,"L95KDSYG:58C4:FOL02D93","72496884:My mailbox","z QuickBooks" 0,0,"WDBNQR29:2D45:FOL00920","72496884:My mailbox","New mail - That needs looking at" 0,0,"20DHALUQ:2D46:FOL044F8","72496884:My mailbox","zMidrange Incoming Mail #13" 0,0,"W1HTCWJE:724B:FOL01107","72496884:My mailbox","zLegacy" 0,0,"M6PG7FZV:7179:FOL02BA8","72496884:My mailbox","z Hoax" 0,0,"TX6RO23Z:5D81:FOL0510D","72496884:My mailbox","zSubscribe " 1,0,"646B5902:Recent search re","756B4685:z Recent search ","Recent search results" 0,0,"UTJ1RTR2:1314:FOL06B48","72496884:My mailbox","zMidrange Incoming Mail #14" 0,0,"6J6ZTOL7:1315:FOL0573B","72496884:My mailbox","AS/400 Replacement" 1,0,"756B4685:z Recent search ","72496884:My mailbox","z Recent search results" 0,0,"70Y5ZFOH:16F0:FOL07AD2","72496884:My mailbox","zQB Backup Emailed" 0,0,"0SL8T0I9:2B45:FOL01520","72496884:My mailbox","zMidrange Incoming Mail #15" 0,0,"FPI3PSD6:118E:FOL028D7","72496884:My mailbox","Spam Verification Companies" 0,0,"82K7BIHB:62F6:FOL077D9","72496884:My mailbox","Out-going Saved Mail" 0,0,"1GYF88FS:4D7D:FOL02B76","72496884:My mailbox","z Tomcat" 0,0,"5IIYG00F:3D12:FOL04DCC","72496884:My mailbox","zMidrange Incoming Mail #16" 0,0,"59Y49413:4641:FOL04E80","72496884:My mailbox","Phyllis" 0,0,"7GJJR98A:74D2:FOL0752F","72496884:My mailbox","zMidrange Incoming Mail #17" 0,256,"OGNLMKC9:5A62:FOL00DBF","72496884:My mailbox","Deleted Messages" 0,0,"WAS5K4A9:4652:FOL01777","72496884:My mailbox","zSpam K9" 0,0,"562TMX3W:4653:FOL01C01","72496884:My mailbox","ATUPres" 0,0,"7SD5MJ1C:6BB4:FOL046FF","72496884:My mailbox","Asterisk" 0,0,"UMSM5WV7:6AB0:FOL0421D","72496884:My mailbox","zMidrange Incoming Mail" 0,0,"LSRD4G7H:3C56:FOL00D78","72496884:My mailbox","New mail - That needs looking at #2" 0,0,"4EX3HNT6:229A:FOL04321","72496884:My mailbox",Name_Unavailable 0,0,"","72496884:My mailbox","Test2" 0,0,"FDU76YTE:19F1:FOL02FF8","72496884:My mailbox",Name_Unavailable 0,0,"TVX8APUJ:1D7C:FOL02287","72496884:My mailbox","My Mail 6"  </p><p> </p><p>I'd really like to stop losing emails .</p><p>Thank you,</p><p> </p><p>Docfxit  </p>

<p>I see nothing wrong with the hierarch.pm file and the only thing i can tell you to do is upgrade your old v4.21c to v4.41.  I'd tell you to go to PB1 but it does not really work as yet on Win98 do to resource limitations.  In addition, if your a-v software is doing an on-open a-v check of files in the PMail mail directories this can also cause folder index correption when PMail and the a-v software fight over file access.  Exclude all PMail directories you see in Help | About Pegasus Mail | Info from on-access scanning.  Turn off PMail when doing a whole drive a-v scan. </p><p> </p>