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553 <username> Domain name required ....

Forward-To: user@hotmail.com

Delivery-Also: Y

Ok then it looks like the local user does not exist.  Possibly you did not restart Mercury or use the CTRL+Configuration+Manage local users when creating the new user.   

<blockquote><p><font size="2" face="tahoma,arial,helvetica,sans-serif">Forward-To: user@hotmail.com</font></p><p><font size="2" face="tahoma,arial,helvetica,sans-serif">Delivery-Also: Y</font></p></blockquote><p><font size="3" face="tahoma,arial,helvetica,sans-serif"><font size="2">Ok then it looks like the local user does not exist.  Possibly you did not restart Mercury or use the CTRL+Configuration+Manage local users when creating the new user.  </font>  </font> </p>

Hi Folks,

I recieve this error when using file FORWARD to a hotmail account -

553 <username> Domain name required

Not sure what info may be required to help me solve this prob, so any pointers would be welcome [:)]

TIA

Peace

K.

&lt;p&gt;Hi Folks,&lt;/p&gt;&lt;p&gt;I recieve this error when using file FORWARD to a hotmail account - &lt;/p&gt;&lt;p&gt;553 &amp;lt;username&amp;gt; Domain name required &lt;/p&gt;&lt;p&gt;Not sure what info may be required to help me solve this prob, so any pointers would be welcome&amp;nbsp;[:)]&lt;/p&gt;&lt;p&gt;TIA&lt;/p&gt;&lt;p&gt;Peace&lt;/p&gt;&lt;p&gt;K. &lt;/p&gt;

I would suggest you have a look at this thread as a start:

http://community.pmail.com/forums/thread/9630.aspx

/Rolf
 

 

&lt;p&gt;I would suggest you have a look at this thread as a start:&lt;/p&gt;&lt;p&gt;&lt;a href=&quot;/forums/thread/9630.aspx&quot; mce_href=&quot;/forums/thread/9630.aspx&quot;&gt;http://community.pmail.com/forums/thread/9630.aspx&lt;/a&gt;&lt;/p&gt;&lt;p&gt;/Rolf &amp;nbsp;&lt;/p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;

Cheers for that, I'll go away and try to understand what is being said [:)]

Peace

K.

&lt;p&gt;Cheers for that, I&#039;ll go away and try to understand what is being said [:)]&lt;/p&gt;&lt;p&gt;Peace&lt;/p&gt;&lt;p&gt;K. &lt;/p&gt;

Read through the supplied link and from what I can make out due to the config of the Mercury setup at my end I cannot send using file FORWARD?

Could somebody confirm this [:)]

Below are the mercury modules that I have configured:

Mercury C, D, I, S

This system I inherited from the previous IT tech and I'm not 100% up on Mercury(my excuse!).

There are approx 15 pop3 mail boxes that Mercury D services.

All users have Aliases

All users use Outlook via Mercury I

So any more pointers in the right direction to sovling my prob would be super [:)]

TIA

 K.

&lt;p&gt;Read through the supplied link and from what I can make out due to the config of the Mercury setup at my end I cannot send using file FORWARD?&lt;/p&gt;&lt;p&gt;Could somebody confirm this&amp;nbsp;[:)]&lt;/p&gt;&lt;p&gt;Below are the mercury modules that I have configured:&lt;/p&gt;&lt;p&gt;Mercury C, D, I, S&lt;/p&gt;&lt;p&gt;This system I inherited from the previous IT tech and I&#039;m not 100% up on Mercury(my excuse!).&lt;/p&gt;&lt;p&gt;There are approx 15 pop3 mail boxes that Mercury D services.&lt;/p&gt;&lt;p&gt;All users have Aliases&lt;/p&gt;&lt;p&gt;All users use Outlook via Mercury I &lt;/p&gt;&lt;p&gt;So any more pointers in the right direction to sovling my prob would be super&amp;nbsp;[:)]&lt;/p&gt;&lt;p&gt;TIA&lt;/p&gt;&lt;p&gt;&amp;nbsp;K. &lt;/p&gt;

[quote user="Thomas R. Stephenson"]

Mail sent to simply user instead of user@domain.com will have an

X-Envelope-To: address of a simple user name rather then a full SMTP

address.  This happens in a number of ways but most common is through

the use of MercuryD and delivering using a user name in the MercuryD

setup.  I do not know how you are setup but you must not be delivering

via an alias, filter, MercuryD, etc using a simple user name or the

forwarding will fail.

[/quote]

 

[quote user="kablex"]

 All users have Aliases

[/quote]

The alias must point to "username@yourdomain" not just "username".

&lt;p&gt;[quote user=&quot;Thomas R. Stephenson&quot;]&lt;/p&gt;&lt;p&gt;Mail sent to simply user instead of user@domain.com will have an X-Envelope-To: address of a simple user name rather then a full SMTP address.&amp;nbsp; This happens in a number of ways but most common is through the use of MercuryD and delivering using a user name in the MercuryD setup.&amp;nbsp; I do not know how you are setup but you must not be delivering via an alias, filter, MercuryD, etc using a simple user name or the forwarding will fail. &lt;/p&gt;&lt;p&gt;[/quote]&lt;/p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;[quote user=&quot;kablex&quot;]&lt;/p&gt;&lt;p&gt;&amp;nbsp;All users have Aliases&lt;/p&gt;&lt;p&gt;[/quote]&lt;/p&gt;&lt;p&gt;The alias must point to &quot;username@yourdomain&quot; not just &quot;username&quot;. &lt;/p&gt;

Cheers, thats the part I don't get [:S] where do I input "username@yourdomain" for this to work?

Will using IMAP cause the FORWARD file not to work?

Questions, questions [:)]

 TIA

 Peace

 K.

&lt;p&gt;Cheers, thats the part I don&#039;t get [:S] where do I input &quot;username@yourdomain&quot; for this to work?&lt;/p&gt;&lt;p&gt;Will using IMAP cause the FORWARD file not to work?&lt;/p&gt;&lt;p&gt;Questions, questions&amp;nbsp;[:)]&lt;/p&gt;&lt;p&gt;&amp;nbsp;TIA&lt;/p&gt;&lt;p&gt;&amp;nbsp;Peace&lt;/p&gt;&lt;p&gt;&amp;nbsp;K. &lt;/p&gt;

[quote user="kablex"]

Cheers, thats the part I don't get [:S] where do I input "username@yourdomain" for this to work?

1.  When using MercuryD use user@domain.com for the "Local user" name instead of just user.

2.  When creating an alias use user@domain.com rather than just user as the "Real address".

3.  When filtering to a user use the full email address as the target address.

i.e. pretty much any place it asks for a username use the full SMTP email address.

Will using IMAP cause the FORWARD file not to work?

Nope, the only thing that cases this sort of problem is when the mail is delivered to the mailbox with an X-Envelope-To: address of user instead of user@domain.  The program uses this address as the MAIL FROM: address in the forwarded message and that is an invalid MAIL FROM address form.[/quote]

&lt;blockquote&gt;[quote user=&quot;kablex&quot;]&lt;p&gt;Cheers, thats the part I don&#039;t get [:S] where do I input &quot;username@yourdomain&quot; for this to work?&lt;/p&gt;&lt;/blockquote&gt;&lt;p&gt;1.&amp;nbsp; When using MercuryD use user@domain.com for the &quot;Local user&quot; name instead of just user.&lt;/p&gt;&lt;p&gt;2.&amp;nbsp; When creating an alias use user@domain.com rather than just user as the &quot;Real address&quot;.&lt;/p&gt;&lt;p&gt;3.&amp;nbsp; When filtering to a user use the full email address as the target address. &lt;/p&gt;&lt;p&gt;i.e. pretty much any place it asks for a username use the full SMTP email address. &lt;/p&gt;&lt;blockquote&gt;&lt;p&gt;Will using IMAP cause the FORWARD file not to work?&lt;/p&gt;&lt;/blockquote&gt;&lt;p&gt;Nope, the only thing that cases this sort of problem is when the mail is delivered to the mailbox with an X-Envelope-To: address of user instead of user@domain.&amp;nbsp; The program uses this address as the MAIL FROM: address in the forwarded message and that is an invalid MAIL FROM address form.[/quote]&lt;/p&gt;

Cheers for that, I'll check your points out against my setup.

Peace

 K.

&lt;p&gt;Cheers for that, I&#039;ll check your points out against my setup.&lt;/p&gt;&lt;p&gt;Peace&lt;/p&gt;&lt;p&gt;&amp;nbsp;K. &lt;/p&gt;

[quote]1.  When using MercuryD use user@domain.com for the "Local user" name instead of just user.[/quote]

Yep, I can input "username@mydomain" for the "local user"

[quote]2.  When creating an alias use user@domain.com rather than just user as the "Real address".[/quote]

 Yep, that works to [:)]

[quote]3.  When filtering to a user use the full email address as the target address.[/quote]

 Haven't got round to this as when sending a test mail to a new account that I created it throws up an error in the core -

*Recipient username@dmydomain unknown 

Help [:S] Please be gentle !!

 

Peace

K.


[quote]1.&amp;nbsp; When using MercuryD use user@domain.com for the &quot;Local user&quot; name instead of just user.[/quote]&lt;p&gt;Yep, I can input &quot;username@mydomain&quot; for the &quot;local user&quot; &lt;/p&gt;&lt;p&gt;[quote]2.&amp;nbsp; When creating an alias use user@domain.com rather than just user as the &quot;Real address&quot;.[/quote]&lt;/p&gt;&lt;p&gt;&amp;nbsp;Yep, that works to [:)] &lt;/p&gt;&lt;p&gt;[quote]3.&amp;nbsp; When filtering to a user use the full email address as the target address.[/quote]&lt;/p&gt;&lt;p&gt;&amp;nbsp;Haven&#039;t got round to this as when sending a test mail to a new account that I created it throws up an error in the core - &lt;/p&gt;&lt;p&gt;*Recipient username@dmydomain unknown&amp;nbsp; &lt;/p&gt;&lt;p&gt;Help&amp;nbsp;[:S] Please be gentle !!&lt;/p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Peace&lt;/p&gt;&lt;p&gt;K. &lt;/p&gt;

3.  When filtering to a user use the full email address as the target address.

 Haven't got round to this as when sending a test mail to a new account that I created it throws up an error in the core -

*Recipient username@dmydomain unknown 

Show us the filter from rules.mer

&lt;blockquote&gt;&lt;blockquote&gt;&lt;div&gt;3.&amp;nbsp; When filtering to a user use the full email address as the target address.&lt;/div&gt;&lt;/blockquote&gt;&lt;p&gt;&amp;nbsp;Haven&#039;t got round to this as when sending a test mail to a new account that I created it throws up an error in the core - &lt;/p&gt;&lt;p&gt;*Recipient username@dmydomain unknown&amp;nbsp; &lt;/p&gt;&lt;/blockquote&gt;&lt;p&gt;Show us the filter from rules.mer &lt;/p&gt;

FYI I haven't setup any filters only the FORWARD file so rules.mer is empty.

 Peace

K.

&lt;p&gt;FYI I haven&#039;t setup any filters only the FORWARD file so rules.mer is empty.&lt;/p&gt;&lt;p&gt;&amp;nbsp;Peace&lt;/p&gt;&lt;p&gt;K. &lt;/p&gt;

FYI I haven't setup any filters only the FORWARD file so rules.mer is empty.

Then what does the FORWARD file look like?

 

&lt;blockquote&gt;FYI I haven&#039;t setup any filters only the FORWARD file so rules.mer is empty.&lt;/blockquote&gt;&lt;p&gt;Then what does the FORWARD file look like?&lt;/p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;

... the content of the FORWARD file:

 

Forward-To: user@hotmail.com

Delivery-Also: Y

 

Peace

K.

&lt;p&gt;... the content of the FORWARD file:&lt;/p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Forward-To: user@hotmail.com&lt;/p&gt;&lt;p&gt;Delivery-Also: Y&lt;/p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Peace&lt;/p&gt;&lt;p&gt;K. &lt;/p&gt;
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