Haven't seen any similar behavior here, but here are a few things you can check:
- Make sure the SCRATCH and QUEUE directories exist in your Mercury directory, and that Mercury has full access to them.
- If you have any real-time antivirus software running, exclude at least SCRATCH and QUEUE directories from scanning.
- Check that the MERCURY subfolder exists (..\MERCURY\MERCURY\) and contains the failure.mer file (error notification template). Mercury will need full access to this directory and the files in it as well.
/Rolf
<p>Haven't seen any similar behavior here, but here are a few things you can check:</p><p>- Make sure&nbsp; the SCRATCH and QUEUE directories exist in your Mercury directory, and that Mercury has full access to them.</p><p>- If you have any real-time antivirus software running, exclude at least SCRATCH and QUEUE directories from scanning.</p><p>- Check that the MERCURY subfolder exists (..\MERCURY\MERCURY\) and contains the failure.mer file (error notification template). Mercury will need full access to this directory and the files in it as well.</p><p>/Rolf&nbsp;</p><p>&nbsp;</p>