Community Discussions and Support
Filing Trays disappeared

See this thread from 2 years ago on using a batch file to maintain several copies of your hierarch.??? file.

http://community.pmail.com/forums/post/1093.aspx

<p>See this thread from 2 years ago on using a batch file to maintain several copies of your hierarch.??? file.</p><p>http://community.pmail.com/forums/post/1093.aspx </p>

All my filing trays disappeared.  Has anyone seen this behavior before?  Is there any way to recover the structure?

 I'm running PM 4.50 PB1 on XP, SP3.

 All my mail folders appear to be fine, they're just no longer organized.

 I can't be sure of the timing but the problem may be coincident with setting up an IMAP account in the same PM user account.

<p>All my filing trays disappeared.  Has anyone seen this behavior before?  Is there any way to recover the structure?</p><p> I'm running PM 4.50 PB1 on XP, SP3.</p><p> All my mail folders appear to be fine, they're just no longer organized.</p><p> I can't be sure of the timing but the problem may be coincident with setting up an IMAP account in the same PM user account. </p>

All my filing trays disappeared.  Has anyone seen this behavior before?  Is there any way to recover the structure?
Yep, you hierarch.pm got trashed, probably because your anti-virus software was fighting  PMail for the file.  You can exit PMail and restore the file from backup.
<blockquote>All my filing trays disappeared.  Has anyone seen this behavior before?  Is there any way to recover the structure?</blockquote>Yep, you hierarch.pm got trashed, probably because your anti-virus software was fighting  PMail for the file.  You can exit PMail and restore the file from backup.

Mmm.  Yeah, backup.

 Thanks for the guidance.

<p>Mmm.  Yeah, backup.</p><p> Thanks for the guidance. </p>
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