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Restore folders and filing trays after crash?

> I managed to crash Pegasus 4.x recently by trying to send two large
> image files (10MB). Message was that it was "filtering" I believe,
> but PMail just stalls.
>
> I moved all old files to another folder, reinstalled current release
> and have tried to reinstate the old file structure. No dice.
>
>  any advice for restoring my old file folders and filing trays?
> especially my address books.
>
>  Please let me know if you need any additional information to
> diagnose the problem.

Move all of the *.CNM files out of the new mail directory and try again.  It should now open normally.  You can then put the messages back one at a time until you find the problem message.  

It's probaby going to be a really large message.  If you are using content control then I'd recommend that you set a limit on the message size so you are not scanning these large files with encoded attachments.

1.    Use  Tools | Spam and content controls | Content control...

2.    Select and edit the control definition

3.    Select the "Message tests" tab.

4.    Enter 8000 in "Check at most this many bytes in each message"

> I managed to crash Pegasus 4.x recently by trying to send two large > image files (10MB). Message was that it was "filtering" I believe, > but PMail just stalls. > > I moved all old files to another folder, reinstalled current release > and have tried to reinstate the old file structure. No dice. > >  any advice for restoring my old file folders and filing trays? > especially my address books. > >  Please let me know if you need any additional information to > diagnose the problem. Move all of the *.CNM files out of the new mail directory and try again.  It should now open normally.  You can then put the messages back one at a time until you find the problem message.   It's probaby going to be a really large message.  If you are using content control then I'd recommend that you set a limit on the message size so you are not scanning these large files with encoded attachments. 1.    Use  Tools | Spam and content controls | Content control... 2.    Select and edit the control definition 3.    Select the "Message tests" tab. 4.    Enter 8000 in "Check at most this many bytes in each message"

I managed to crash Pegasus 4.x recently by trying to send two large image files (10MB). Message was that it was "filtering" I believe, but PMail just stalls.

I moved all old files to another folder, reinstalled current release and have tried to reinstate the old file structure. No dice.

 any advice for restoring my old file folders and filing trays?
especially my address books.

 Please let me know if you need any additional information to diagnose the problem.

 thanks

Alex

 

<p>I managed to crash Pegasus 4.x recently by trying to send two large image files (10MB). Message was that it was "filtering" I believe, but PMail just stalls.</p><p>I moved all old files to another folder, reinstalled current release and have tried to reinstate the old file structure. No dice.</p><p> any advice for restoring my old file folders and filing trays? especially my address books.</p><p> Please let me know if you need any additional information to diagnose the problem.</p><p> thanks</p><p>Alex</p><p> </p>
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