> Dear Mr. Stephenson, > >  Thank you very much for this advice; I really appreciate you taking > the time to answer my questions.  > > I have made the changes that you suggested (though I'm not sure I'm > opening ports on the router correctly -- I logged into the router and > "port forwarding" was an option.  I added two "services," one on port > 25 and one on port 110; each one had to have an IP address, and so I > just typed in 192.168.1.25 and 192.168.1.26). This needs to be forwarded to the IP address of the system running Mercury. > > I am no longer receiving error messages when I send email -- it tells > me that the mail was sent successfully.  However, none of the emails > that I'm sending to or from the address are actually showing up.  Do > you have any idea what I could be doing wrong now? > > Thanks again for all your help. > > Chris > >  P.S. > > My IP address is 74.79.184.211. Is this a fixed IP address?   > >  and my mercury.ini file is below > > [General] > myname:          74.79.184.211    # Canonical name for this server This becomes the domain name of the postmaster and maiser and so this should be specified as a valid domain name.. myname:          [74.79.184.21I] > [Protocols] > MERCURYS.DLL > MERCURYP.DLL > # MERCURYE.DLL > # MERCURYC.DLL if you want to send mail you need either MercuryC or MercuryE.  If that is not a fixed IP address and you do not have a domain name you need to send via MercuryC using you ISP's SMTP host. > MERCURYD.DLL > # MERCURYH.DLL > # MERCURYF.DLL > # MERCURYW.DLL > # MERCURYX.DLL > MERCURYI.DLL > # MERCURYB.DLL > > [MercuryC] > logfile : E:\MERCURY\Logs\MercuryC\~y-~m-~d.log   # Traffic logging file > Session_logging : E:\MERCURY\Sessions\MercuryC\    # Directory for session log files > Session_logmode : 0 > host:             # mail mail host which relays for us Here is here you enter the host name of the ISP's SMTP server. > scratch:     E:\MERCURY\scratch           # Where we can write temp files > poll:        30                   # Seconds between queue polling cycles > returnlines: 15                   # How many lines of failed messages to return > failfile:    E:\MERCURY\Mercury\FAILURE.MER  # Delivery failure template > esmtp:       1                    # Yes, we want to use ESMTP extensions > > > [Domains] > 74: 74.79.184.211 The domains section should read [Domains] ;server : domain Server   :  Server Server   : [74.79.184.211]

<P>Dear Mercury Forum,</P> <P>I'm very new to the Mercury system.  I am having some problems setting up Mercury Mail, and I would very much appreciate any suggestions that you have.  I'm using Windows XP and I have a Netgear wireless router.  I've turned off my firewall & virus protection.</P> <P>I have just installed Mercury/32 so that I set up a POP to get all my old Unix and Outlook messages into Gmail (I am following instructions from a website that says to use Mercury for this).</P> <P>I've set up Mozilla Thunderbird with the email account <A href="mailto:username@localhost">username@localhost</A>.  Using Thunderbird, I've been able to send myself test emails locally from <A href="mailto:username@localhost">username@localhost</A> to <A href="mailto:username@xx.xx.xxx.xxx">username@xx.xx.xxx.xxx</A> (where the Xes are my IP address), and I can receive emails in Thunderbird that were sent locally from the postmaster in Mercury.  But when I attempt to send a message from Thunderbird to an outside address (<A href="mailto:username@gmail.com">username@gmail.com</A>), I get the following error message:</P> <P>"An error occurred while sending mail.  The mail server responded: We do not relay non-local mail, sorry. . Please check the message recipients and try again."</P> <P>When I try to send mail from the postmaster from inside Mercury to a Gmail account, the SMTP window reads: "550-5.7.1 [ip listed] The IP you're using to send mail is not authorize" and when I send to a university address of mine, it gives me a similar error of "553-5.1.8 <postmaster@[ip listed]>. . . Domain of sender address postmaster."  And when I attempt to send mail from Gmail to <A href="mailto:username@xx.xx.xxx.xxx">username@xx.xx.xxx.xxx</A> (where the Xes are my IP address), Gmail acts as if the message is sent (there is no failure notification), but I do not receive the email in Thunderbird.</P> <P>Do you have any thoughts on what I might be doing wrong?</P> <P>Thank you very much for your time, Chris</P>

<blockquote> But when I attempt to send a message from Thunderbird to an outside address (<a href="mailto:username@gmail.com">username@gmail.com</a>), I get the following error message:<p>"An error occurred while sending mail.  The mail server responded: We do not relay non-local mail, sorry. . Please check the message recipients and try again."</p></blockquote><p>Go to Configuration | MercuryS | Connection control and check to turn off relaying, turn on strict and use ESMTP authorization.  Create a username and password file and add the username and password used by t-bird.  You now need to ensure you turn on the SMTP authorization in t-bird as well.</p><blockquote><p>When I try to send mail from the postmaster from inside Mercury to a Gmail account, the SMTP window reads: "550-5.7.1 [ip listed] The IP you're using to send mail is not authorize" and when I send to a university address of mine, it gives me a similar error of "553-5.1.8 <postmaster@[ip listed]>. . . Domain of sender address postmaster."  And when I attempt to send mail from Gmail to <a href="mailto:username@xx.xx.xxx.xxx">username@xx.xx.xxx.xxx</a> (where the Xes are my IP address), Gmail acts as if the message is sent (there is no failure notification), but I do not receive the email in Thunderbird.</p></blockquote><p>Looks like you are using MercuryE and you do not have a fixed IP address and registered domain name.  Switch to MercuryS via the Configuration | Protocols and then setup to send via you ISP's SMTP host.  FWIW, the form of literal addressing is username@[<IP address>] and this is the way it is supposed to be entered into the domains setup as well.</p><p>For more help, next time provide a copy of you mercury.ini file, the IP address and host name you are using.  </p><p> If using a router between the Mercury system and the internet you must pass ports 25 (SMTP) and 110 (POP3) from the outside world to the Mercury/32 machine. </p><p> </p>

<P>Dear Mr. Stephenson,</P> <P> Thank you very much for this advice; I really appreciate you taking the time to answer my questions. </P> <P>I have made the changes that you suggested (though I'm not sure I'm opening ports on the router correctly -- I logged into the router and "port forwarding" was an option.  I added two "services," one on port 25 and one on port 110; each one had to have an IP address, and so I just typed in <SPAN class=ttext>192.168.1.25 and <SPAN class=ttext>192.168.1.26).</SPAN></SPAN></P> <P><SPAN class=ttext><SPAN class=ttext>I am no longer receiving error messages when I send email -- it tells me that the mail was sent successfully.  H</SPAN></SPAN><SPAN class=ttext><SPAN class=ttext>owever, none of the emails that I'm sending to or from the address are actually showing up.  Do you have any idea what I could be doing wrong now?</SPAN></SPAN></P> <P><SPAN class=ttext><SPAN class=ttext>Thanks again for all your help.</SPAN></SPAN></P> <P><SPAN class=ttext><SPAN class=ttext>Chris </SPAN></SPAN></P> <P><SPAN class=ttext><SPAN class=ttext> P.S.</SPAN></SPAN></P> <P><SPAN class=ttext><SPAN class=ttext>My IP address is 74.79.184.211.  </SPAN></SPAN></P> <P><SPAN class=ttext><SPAN class=ttext> and my mercury.ini file is below</SPAN></SPAN></P> <P><SPAN class=ttext><SPAN class=ttext>#  MERCURY.INI generated by Mercury Setup # # #  Sample Bindery Mode / Standalone Mode MERCURY.INI file. #  This sample file implements most of the possible switches for each #  module, but you can edit it to do less if you wish. # #  Anything after a '#' to the end of the line is a comment and #  is stripped out before parsing. Trailing and leading whitespace #  is also stripped before parsing. Many sample commands have been #  left in this file commented out for reference purposes. # #  Note that in general, manual modification of this file is NOT #  RECOMMENDED - use the Mercury "Configuration" menu to change the #  program's settings wherever possible. #</SPAN></SPAN></P> <P><SPAN class=ttext><SPAN class=ttext>[General] myname:          74.79.184.211    # Canonical name for this server timezone:        +0000    # Time Zone to add to date fields file_api:        1    # Use the file api instead of queues mailqueue:       E:\MERCURY\QUEUE    # Where mail should be put for delivery smtpqueue:       E:\MERCURY\QUEUE    # Where the SMTP client should look for mail newmail_path:    E:\MERCURY\MAIL\~N    # Where to find the users' WinPMail mailboxes.</SPAN></SPAN></P> <P><SPAN class=ttext><SPAN class=ttext>[Protocols] MERCURYS.DLL MERCURYP.DLL # MERCURYE.DLL # MERCURYC.DLL MERCURYD.DLL # MERCURYH.DLL # MERCURYF.DLL # MERCURYW.DLL # MERCURYX.DLL MERCURYI.DLL # MERCURYB.DLL</SPAN></SPAN></P> <P><SPAN class=ttext><SPAN class=ttext>[Mercury] failfile:      E:\MERCURY\Mercury\FAILURE.MER    # Delivery failure notification template confirmfile:   E:\MERCURY\Mercury\CONFIRM.MER    # Delivery confirmation template aliasfile:     E:\MERCURY\Mercury\ALIAS.MER    # System-wide alias file synfile:       E:\MERCURY\Mercury\SYNONYM.MER    # User synonym database listfile:      E:\MERCURY\Mercury\LISTS.MER    # List of lists logfile:       E:\MERCURY\Logs\Core\~y-~m-~d.log    # Traffic logging file logwidth:      30    # Width of address fields in logfile retpath:       1    # Do/Don't use 'return-path' for errors maxhops:       30    # Used to detect mailing loops gullible:      0    # If NZ, don't validate 'From' fields poll:          10   # Seconds between queue polling cycles scratch:       E:\MERCURY\Scratch    # Where we can write temp files returnlines:   15    # How many lines of failed messages to return postmaster:    Admin    # NetWare UIC of postmaster broadcast:     1    # Yes, we want broadcast notifications, but receipts:      0    # ... no broadcasts for receipt confirmations PM_notify:     1    # Do/Don't send errors to the postmaster change_owner:  1    # Change message ownership to recipient auto_tzone:    1    # If NZ, obtain timezone information from OS LogLevel:      15    # System message reporting level LogMax:        100    # Maximum number of system messages to store RetryPeriod:   30    # Period between job retries (minutes) MaxRetries:    16    # Maximum number of times a job can fail TwoPasses:     1    # If NZ, process submission queue in 2 passes Autoaddress:   0    # If NZ, auto-generate user addresses based on name Daily_exit:    0    # If NZ, auto-restart each day after maintenance No_Areply:     0    # If NZ, disable automatic replies system-wide Alt_Forward:   0    # If NZ, allow alternate forwarding specification Maint_hour:    2    # Hour for daily maintenance (24-hour clock) Maint_min:     0    # Minute for daily maintenance Retry_Mode:    0    # If NZ, use progressive backoff for queue retries Local_DSNs:    1    # If NZ generate Delivery Status for local users only DSN_time1:     10800    # Seconds deferred before first DSN is sent DSN_time2:     86400    # Seconds deferred before second DSN is sent DSN_time3:     259200    # Seconds deferred before third DSN is sent Host_in_title: 0    # If NZ, show hostname in system tray and taskbar Lingering:     0    # Enable or disable 'lingering mailboxes' Linger_Timeout: 60   # Seconds before a lingering mailbox is shut down Alert_Host:    notify.pmail.com    # Host to check for licensee advisories Alert_Interval: 720   # Frequency in minutes (min 240) for checks Alert_Flags:   3    # Flags controlling advisory checks</SPAN></SPAN></P> <P><SPAN class=ttext><SPAN class=ttext>[MercuryC] logfile : E:\MERCURY\Logs\MercuryC\~y-~m-~d.log   # Traffic logging file Session_logging : E:\MERCURY\Sessions\MercuryC\    # Directory for session log files Session_logmode : 0 host:             # mail mail host which relays for us scratch:     E:\MERCURY\scratch           # Where we can write temp files poll:        30                   # Seconds between queue polling cycles returnlines: 15                   # How many lines of failed messages to return failfile:    E:\MERCURY\Mercury\FAILURE.MER  # Delivery failure template esmtp:       1                    # Yes, we want to use ESMTP extensions</SPAN></SPAN></P> <P><SPAN class=ttext><SPAN class=ttext>[MercuryE] Poll : 15 Timeout : 60 logfile : E:\MERCURY\Logs\MercuryE\~y-~m-~d.log   # Traffic logging file Session_logging : E:\MERCURY\Sessions\MercuryE\   # Directory for session log files Session_logmode : 0 # Nameservers : 139.80.64.1</SPAN></SPAN></P> <P><SPAN class=ttext><SPAN class=ttext>[MercuryD] Session_logging : E:\MERCURY\Sessions\MercuryD\    # Directory for session log files Session_logmode : 0 Scratch : E:\MERCURY\Scratch\MercuryD # Timeout : 30 # Poll : 120               # How often to check hosts for new mail (seconds)</SPAN></SPAN></P> <P><SPAN class=ttext><SPAN class=ttext>[MercuryS] Debug : 1 Logfile : E:\MERCURY\Logs\MercuryS\~y-~m-~d.log Timeout : 30 Relay : 0 Strict_Relay : 1 Allow_Illegals : 0 SMTP_Authentication : 3 Auth_File : carohlfs Session_logging : E:\MERCURY\Sessions\MercuryS Session_logmode : 0 Compliance_Settings : 0 Maximum_Failed_Rcpts : 4 Max_Relay_Attempts : 4 SSL_Mode : 0 ST_Blacklisting : 288 No_VRFY : 0 SMTP_ConnFlags : 0</SPAN></SPAN></P> <P><SPAN class=ttext><SPAN class=ttext>[MercuryP] logfile : E:\MERCURY\Logs\MercuryP\~y-~m-~d.log   # Traffic logging file Session_logging : E:\MERCURY\Sessions\MercuryP\   # Directory for session log files Session_logmode : 0 Scratch : E:\MERCURY\Scratch\MercuryP Timeout : 60 UIDL_nul_list : 1 New_UIDs : 1 No_NUL_passwords : 1</SPAN></SPAN></P> <P><SPAN class=ttext><SPAN class=ttext>[MercuryX] Drain_queues: 1 # Cmd_Delay: 10 # Cmd_Wait: 1 # IE4_Dialling: 0 # Use_ETRN: 1 # Clients_only: 1 # Sunday: 0800,1800,3,15,30,60 # Monday: 0830,2100,5,15,60,60 # Tuesday: 0830,2100,5,15,60,60 # Wednesday: 1500,1900,2,30,5,30 # Thursday: 0900,1900,2,30,0,0 # Friday: 0830,2100,5,15,60,60 # Saturday: 1031,1035,2,45,-1,0</SPAN></SPAN></P> <P><SPAN class=ttext><SPAN class=ttext># [Groups] # testgroup            :     TESTGRP</SPAN></SPAN></P> <P><SPAN class=ttext><SPAN class=ttext>[Domains] 74: 74.79.184.211</SPAN></SPAN></P> <P><SPAN class=ttext><SPAN class=ttext>[Maiser] Maiser:          Maiser   # 'Username' of mail server account Helpfile:        E:\MERCURY\Mercury\MAISER.HLP   # Help sent on failed maiser requests Lookupfile:      E:\MERCURY\Mercury\MAISER.LKP   # Format file for the 'lookup' command Send_dir:        E:\MERCURY\Mercury\SENDABLE   # Directory for the 'send' command Logfile:         E:\MERCURY\Logs\Maiser\~y-~m-~d.LOG   # Mail server log file Notify:          E:\MERCURY\Mercury\TMP   # Dir. for pending 'notify' commands NoList:          N   # If 'Y', disable the 'list' command Local_only:      Y   # If 'Y', local 'notify' commands only</SPAN></SPAN></P> <P><SPAN class=ttext><SPAN class=ttext>[MercuryH] logfile : E:\MERCURY\Logs\MercuryH\~y-~m-~d.log   # Traffic logging file # Addressbook : <A href="file://clio/SYS/SYSTEM/MERCURY/PH.PMR">\\CLIO\SYS\SYSTEM\MERCURY\PH.PMR</A> # MOTD : <A href="file://clio/SYS/SYSTEM/MERCURY/PH-MOTD.TXT">\\CLIO\SYS\SYSTEM\MERCURY\PH-MOTD.TXT</A> # Administrator : <A href="mailto:postmaster@clio.pmail.gen.nz">postmaster@clio.pmail.gen.nz</A> Timeout : 30</SPAN></SPAN></P> <P><SPAN class=ttext><SPAN class=ttext>[MercuryI] Scratch : E:\MERCURY\Scratch\MercuryI logfile : E:\MERCURY\Logs\MercuryI\~y-~m-~d.log   # Traffic logging file Session_logging : E:\MERCURY\Sessions\MercuryI\   # Directory for session log files Session_logmode : 0 Timeout : 120 Server_Port : 143 Idle_Timeout : 1800</SPAN></SPAN></P> <P><SPAN class=ttext><SPAN class=ttext>[MercuryB] Scratch : E:\MERCURY\Scratch\MercuryB logfile : E:\MERCURY\Logs\MercuryB\~y-~m-~d.log   # Traffic logging file Session_logging : E:\MERCURY\Sessions\MercuryB\   # Directory for session log files Session_logmode : 0 Timeout : 120 Server_Port : 80 Idle_Timeout : 1800 # URL_Base : enter_your_domain_here</SPAN></SPAN></P> <P><SPAN class=ttext><SPAN class=ttext>[Groups]</SPAN></SPAN></P> <P><SPAN class=ttext><SPAN class=ttext>[Rewrite]</SPAN></SPAN></P> <P><SPAN class=ttext><SPAN class=ttext>[Statistics] StatFlags:    0  # Statistical reporting settings STF_Hours:    24  # How often to write stat log files STM_Hours:    24  # How often to e-mail stat log files</SPAN></SPAN></P> <P><SPAN class=ttext><SPAN class=ttext></SPAN></SPAN> </P>

[quote user="carohlfs"]<p>I have made the changes that you suggested (though I'm not sure I'm opening ports on the router correctly -- I logged into the router and "port forwarding" was an option.  I added two "services," one on port 25 and one on port 110; each one had to have an IP address, and so I just typed in <span class="ttext">192.168.1.25 and <span class="ttext">192.168.1.26).</span></span></p><p>[/quote] The IP address required is the internal IP address of the machine that you are forwarding the ports to. Also you don't need port 110 unless you are trying to access POP3 services on your Mercury machine from outside your LAN.[quote] </p> <p><span class="ttext"><span class="ttext">I am no longer receiving error messages when I send email -- it tells me that the mail was sent successfully.  H</span></span><span class="ttext"><span class="ttext">owever, none of the emails that I'm sending to or from the address are actually showing up.  Do you have any idea what I could be doing wrong now?</span></span></p> <p><span class="ttext"><span class="ttext">[Protocols] MERCURYS.DLL MERCURYP.DLL # MERCURYE.DLL # MERCURYC.DLL MERCURYD.DLL # MERCURYH.DLL # MERCURYF.DLL # MERCURYW.DLL # MERCURYX.DLL MERCURYI.DLL # MERCURYB.DLL</span></span></p><p>[/quote]</p><p>For sending mail you require an SMTP client module, either MercuryC or MercuryE. You have enabled neither, so that could be one of the reasons your mails are not arriving at the intended destination [:)] </p>

<P>Dear DLN,</P> <P> Thank you very much!  I made those changes and am now sending and receiving mail without problems!</P> <P> Best regards,</P> <P>Chris</P>