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Downloading messages have frozen............

[quote user="epal31nz"]

Have already spoken with ISP who has advised that I uninstall and reinstall programme.  Today, Have upgraded from 4.4 to 4.51!!!

Still the porgramme remains.

For your information :-

Error message appears  after about 45 seconds

         "Connection timeout (no response from host)

and

Connection established 210.48.65.133

0018 + OK     Hello there

0021   USER  dakf@e3.net.nz

0024 + OK     Password required

0015 PASS    XXXXXXXX 

0016 + OK   logged in

Outgoing messages transmit perfectly.  I am only able to read the incoming messges through webmail - less convenient!!!

Any help will be most appreciated. 

 [/quote]

You might want to try the Pegasus Mail for Windows debug option, to trace all tcp/ip activity.

When using version 4.x you can activate the debug mode in Tools -> Internet Options -> General -> "Create internet session logs (advanced diagnostic use only)".

After testing and closing down Pegasus Mail for Windows, you will find one or more files called tcp0001.wpm (increasing numbers) in your Home Mailbox Location (you can determine that location by going to Help -> About Pegasus Mail -> info in the Menubar).
You can open that files using Notepad.
Study the files for errors.

Feel free to mail me the files (off-list), but first do remove your password from them.

 

[quote user="epal31nz"]<p>Have already spoken with ISP who has advised that I uninstall and reinstall programme.  Today, Have upgraded from 4.4 to 4.51!!!</p> <p>Still the porgramme remains.</p> <p>For your information :-</p> <p>Error message appears  after about 45 seconds </p> <p>         "Connection timeout (no response from host)</p> <p>and</p> <p>Connection established 210.48.65.133</p> <p>0018 + OK     Hello there</p> <p>0021   USER  <a href="mailto:dakf@e3.net.nz" mce_href="mailto:dakf@e3.net.nz">dakf@e3.net.nz</a></p> <p>0024 + OK     Password required</p> <p>0015 PASS    XXXXXXXX </p> <p>0016 + OK   logged in</p> <p>Outgoing messages transmit perfectly.  I am only able to read the incoming messges through webmail - less convenient!!!</p> <p>Any help will be most appreciated. </p> <p mce_keep="true"> [/quote]</p><p mce_keep="true">You might want to try the Pegasus Mail for Windows debug option, to trace all tcp/ip activity. When using version 4.x you can activate the debug mode in Tools -> Internet Options -> General -> "Create internet session logs (advanced diagnostic use only)". After testing and closing down Pegasus Mail for Windows, you will find one or more files called tcp0001.wpm (increasing numbers) in your Home Mailbox Location (you can determine that location by going to Help -> About Pegasus Mail -> info in the Menubar). You can open that files using Notepad. Study the files for errors. </p><p mce_keep="true">Feel free to mail me the files (off-list), but first do remove your password from them. </p><p mce_keep="true"> </p>

-- Han van den Bogaerde - support@vandenbogaerde.net Member of Pegasus Mail Support Group. My own Pegasus Mail related web information: http://www.vandenbogaerde.net/pegasusmail/

Have already spoken with ISP who has advised that I uninstall and reinstall programme.  Today, Have upgraded from 4.4 to 4.51!!!

Still the porgramme remains.

For your information :-

Error message appears  after about 45 seconds

         "Connection timeout (no response from host)

and

Connection established 210.48.65.133

0018 + OK     Hello there

0021   USER  dakf@e3.net.nz

0024 + OK     Password required

0015 PASS    XXXXXXXX 

0016 + OK   logged in

Outgoing messages transmit perfectly.  I am only able to read the incoming messges through webmail - less convenient!!!

Any help will be most appreciated. 

 

 

<P>Have already spoken with ISP who has advised that I uninstall and reinstall programme.  Today, Have upgraded from 4.4 to 4.51!!!</P> <P>Still the porgramme remains.</P> <P>For your information :-</P> <P>Error message appears  after about 45 seconds </P> <P>         "Connection timeout (no response from host)</P> <P>and</P> <P>Connection established 210.48.65.133</P> <P>0018 + OK     Hello there</P> <P>0021   USER  <A href="mailto:dakf@e3.net.nz">dakf@e3.net.nz</A></P> <P>0024 + OK     Password required</P> <P>0015 PASS    XXXXXXXX </P> <P>0016 + OK   logged in</P> <P>Outgoing messages transmit perfectly.  I am only able to read the incoming messges through webmail - less convenient!!!</P> <P>Any help will be most appreciated. </P> <P mce_keep="true"> </P> <P mce_keep="true"> </P>

Are you 100% sure you have entered the settings for receiving email correctly? You probably are, but you might want to check them. Although your provider explains how to configure Outlook Express and Eudora whereas you use Pegasus, you should be able to glean the pop settings from the explanation for, say, Outlook. Hope this helps.

Cheers!
Steffan

<p>Are you 100% sure you have entered the settings for receiving email correctly? You probably are, but you might want to check them. Although your provider explains how to configure Outlook Express and Eudora whereas you use Pegasus, you should be able to glean the pop settings from the explanation for, say, <a href="http://www.e3.net.nz/help_outlook.asp" mce_href="http://www.e3.net.nz/help_outlook.asp">Outlook</a>. Hope this helps.</p><p>Cheers! Steffan </p>
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