If you're using popfile, either delete the user at the incoming server (which isn't Mercury) or continue to pop the incoming server, but direct the particular users e-mail to an account with filtering rule, that deletes any inbound messages.

I have recently been assigned to look over emails.  We have an address that is no longer valid, but I would like to eliminate all mail going to that specific address.

I have deleted that from local users and have added the name to blacklist.  I am still receiving a ton of emails daily.

 I am new to this - Is there anything else I can do

Thanks

You don't give any details about the setup but I'll assume you use MercuryS to receive messages. The first thing you can do is to go to Configuration / Mercury SMTP Server / General and make sure that "Accept mail for invalid local addresses" isn't checked. If there is no local user with that name the message will then be refused automatically.

If you want to allow mail for invalid local addresses you can instead go to the Compliance tab and check "Enable transaction-level expression filtering". Edit TRANSFLT.MER and add a line similar to this one for the recipient address you want to reject:

R, "*honeypot@aphrodite.pmail.gen.nz*", RS, "554 Fraudulent RCPT rejected."

You can change the wording of course, and use just R instead of RS if you don't want the sending IP to be short-term blacklisted. Transaction level filtering is an extremely powerful tool, so you may want to have a look at the other examples in TRANSFLT.MER as well. 

/Rolf 

Thanks for the assistance - sorry for lack of information

The option above was already unchecked - I am going to stay away from changing files

All I know is we are runnging Mercury/32 and PopFile Control Center

I am trying to get in touch with the previous IT guy, so that I can give more useful information for future questions

Again thanks for your assistance