[quote user="jss1941"]

To be consistent, the tooltip associated with the 'Open or rescan your new mail folder' icon should be changed to "Check your POP3 host for new mail and open or rescan your new mail folder", and the text in the Options dialog should be changed to reflect the current actual behaviour.

[/quote]

I agree with the second part but not with the first part, as this would be too similar to the button designed for the purpose (the check your pop3 host for new mail), and, more importantly, does not reflect Pegasus's behaviour in cases where the 'Check whenever the New mail folder is opened' has not been selected.

Hello,

However simple it may seem, I don't get how this option works. I have turned it on, but when I enter the "New mail" folder, no check is performed... Looks as if this option is simply ignored. Am I missing something?

Thanks in advance,

Anton 

Anton,

It works when you use Ctrl + w or when you hit the button 'Open or re-scan your new mail folder'.

Thank you, Phons van Oploo

But it is not clear from the manual, so I suggest it should be corrected.

Anton

[quote user="Ant_222"]Thank you, Phons van Oploo

But it is not clear from the manual, so I suggest it should be corrected.

Anton[/quote]

Correct me if I'm wrong, but I suspect that you keep the new mail folder open all the time or that you're using Preview mode. Accessing a folder or switching between folders is not the same as actually opening a folder. If you close the new mail folder and open it, Pmail will check for new mail. At least my installation does.

Cheers!
Steffan

Stefan, 

 Yes, I was using the Preview mode. Now I have tried the following:

1. Switch to the Classic mode;

2. Make sure there're no PMail windows open except the Folders window;

3. Double click on the "New mail" folder in the Folders window.

Result: New mail folder appears on the display but its contents are not updated.

I seem to have missed the difference between accessing and opening a folder. And I still don't get it.

Anton 

Sorry, double-clicking the new mail folder doesn't do the trick. Here you need to click the 'Open or re-scan your new mail folder' button on the Pegasus taskbar or hit Ctrl+W, as Phons suggested.

Cheers!
Steffan

Then Ant is right that it should be renamed or removed. It is misleading or inaccurate, both of which lead to user confusion.

Re: Betreft: The "Check whenever the new folder is opened" option

[quote user="Thomas R. Stephenson"]

But it does check when the new mail folder is opened.  It does not check when you preview since this does not open the folder, it is previewing the folder.

[/quote]

Thomas, as stated above, double-clicking the New Mail folder, which is what I would certainly call "opening the New Mail folder" (because it opens up a separate window whether you're in Preview mode or not), does not trigger the [rightly] expected mail check. It seems the only trigger is clicking the icon to "open or re-scan your new mail folder".

That being the case, I agree with the OP that this is confusing and needs to be altered.

With regard to previewing the New Mail folder, I agree that this is different and is correctly handled at present.

> Thomas, as stated above, double-clicking the New Mail folder, which
> is what I would certainly call "opening the New Mail folder"
> (because it opens up a separate window whether you're in Preview
> mode or not), does not trigger the [rightly] expected mail check. It
> seems the only trigger is clicking the icon to "open or re-scan your
> new mail folder".
> That being the case, I agree with the OP that this is confusing and
> needs to be altered.

Is the "Check whenever the new mail folder is opened" selected in Tools | Internet options | (Receiving)POP3

[quote user="Thomas R. Stephenson"]

Is the "Check whenever the new mail folder is opened" selected in Tools | Internet options | (Receiving)POP3

[/quote]

Even if it is, opening the New Mail folder either by double-clicking it or by clicking the "Open" button in the Folder task bar doesn't trigger the mail check. As far as I can see, the only way to trigger the mail check is by clicking the "Open or re-scan your new mail folder" button in the Pegasus task bar or hitting Ctrl+w. I don't mind personally, but I appreciate the confusion and believe it would indeed be better if this was either resolved or more accurately documented.

Cheers!
Steffan

Even if it is, opening the New Mail folder either by double-clicking it

or by clicking the "Open" button in the Folder task bar doesn't trigger

the mail check. As far as I can see, the only way to trigger the mail

check is by clicking the "Open or re-scan your new mail folder" button

in the Pegasus task bar or hitting Ctrl+w. I don't mind personally, but

I appreciate the confusion and believe it would indeed be better if

this was either resolved or more accurately documented.

Strange, it does on my systems as long as the option is checked in the POP3 setup.  Do you have Tools | Options | Advanced "Load windows internet services" set to "Always"?  It just may have some affect on the check.

[quote user="Thomas R. Stephenson"]

Strange, it does on my systems as long as the option is checked in the POP3 setup.  Do you have Tools | Options | Advanced "Load windows internet services" set to "Always"?  It just may have some affect on the check.

[/quote]

Mine is set to "always", yes. I tried with it set to "on demand" and also changing all my identities to have the POP3 setting as "check whenever the new folder is opened", but alas, I could not get it to trigger in any way other than the toolbar icon.

Could it be a hangover from in-place migration up through various Pegasus versions? Being as senior a tester as Thomas is, I assume he either runs with a completely fresh install for each new version, or an old-as-the-hills, frequently-overwritten-and-updated one! (probably both because he's so damn thorough...). If he can get it to work, then clearly the program does work as advertised - there might just be some previously-unknown hindrance.

> Could it be a hangover from in-place migration up through various
> Pegasus versions? Being as senior a tester as Thomas is, I assume he
> either runs with a completely fresh install for each new version, or
> an old-as-the-hills, frequently-overwritten-and-updated one! (probably
> both because he's so damn thorough...). If he can get it to work, then
> clearly the program does work as advertised - there might just be some
> previously-unknown hindrance.


Not really, I simply install each version over the current version and mine here goes back to at least v2.54.  The one on my Netware server goes back to PMail for DOS.  I in fact have PMail for DOS installed in all my WinPMail setups.  ;-)

I can verify that the POP server(s) are only interrogated when the 'Open or rescan your new mail folder' icon or the 'Check your POP3 host for new mail' icon is clicked.  Merely double-clicking on the New Mail icon in the Folders window does not trigger a POP request -- it only performs the normal folder-open operation common to virtually all GUI systems.  In this case, this is a Windows Event, not a Pegasus Event.  This has been the way it has worked for me with Pegasus for well over a decade, from Windows 2000 through Vista.

To be consistent, the tooltip associated with the 'Open or rescan your new mail folder' icon should be changed to "Check your POP3 host for new mail and open or rescan your new mail folder", and the text in the Options dialog should be changed to reflect the current actual behaviour.  I do NOT favour having Pegasus intercept the folder-opening double-click to perform a specialized operation unassociated with normal GUI functionality.