Thanks for replying, Rolf

I sorted this out. When I checked the list of folders using Windows Explorer no folder existed named MPRG. However, if I tried to create a new folder and name it MPRG Windows Explorer displayed a notification that the folder already existed.

When I scanned through the list of files in the pmail directory, I saw a file named mprg. It had the 'unknown' standard icon (because there was no extension). When I opened this 'file' in notepad, I saw that it was in fact an email/Pegasus Mail folder dating from 2002! The subject of the email was mprgnewsletter. After renaming it to mprg.old I was able to create the folder from within Mercury.

The initial information at the top of the message was not the usual Pegasus Mail format but that used by Outlook (I think):

IPM.Microsoft Mail.Note

I have no idea how it got there. I have tested Outlook with the Pegasus Mail folders, but I tested it against my own account, and I did that last year. 

Still, I'm happy now :) 

Hello

I have an odd situation. I am trying to add a new user to Pegasus Mail via the Mercury GUI.

Configuration>Manage local users... brings up the 'Users defined for this system' box. When I click the Add button and type MPRG in the username field then click OK, nothing is added. If I type MRPG or anything else, the new account appears in the list.

I have tried adding this entry and restarting Mercury but it does not help. I see exactly the same behaviour if I try to add the username via Pegasus Mail - adding a different username succeeds.

Can anyone help with this please? 

Thanks 

Indeed odd. Works here, with Mercury/32 v4.72. Is there anything on your system that could interfere with Mercury when creating the new user folder?

/Rolf