> Thanks Steffan for that advice. I did try that but the folder still has not returned. I tried creating one myself but deleted messages do
> not go into that folder. I also closed and reopened Pmail after making the suggested changes but still no deleted messages folder.
> Still hoping to find an answer! Perhaps I should reinstall the program?
Waste of time since the problem is with your data and not the program. I suspect the hierarch.pm is hosed.
Try the following procedure. This has worked for several others to restore
the functionality of the message folders:
1. Use Help | About Pegasus Mail | Info to determine your mail
directory. Exit Pegasus mail.
2. Rename the file HIERARCH.PM in your HOME mail directory to
HIERARCH.SAV.
3. Run WinPMail. Your HIERARCH.PM will be re-created and should
start working correctly.
Note: This will delete any tray structure you have created and it
will have to be recreated. The process will not affect any
mail of mail folders you have, it only affects the display of
the folders.
If you have a lot of trays CLOSE WinPMail and open the hierarch.pm for editing with an ASCII editor like Notepad and look for the deleted messages folder and delete the line. The line will look something like this:
0,256,"AM2R38NO:3A15:FOL019FA","14EE6766:My mailbox","Deleted Messages",0,20
Save and then re-run WinPMail. If the deleted message folder does not exist then the next time you delete a message a new deleted messages folder will be created.
<p>
&gt; Thanks Steffan for that advice.&nbsp; I did try that but the folder still has not returned.&nbsp; I tried creating one myself but deleted messages do
&gt; not go into that folder.&nbsp; I also closed and reopened Pmail after making the suggested changes but still no deleted messages folder.
&gt; Still hoping to find an answer!&nbsp; Perhaps I should reinstall the program?
Waste of time since the problem is with your data and not the program.&nbsp; I suspect the hierarch.pm is hosed.
Try&nbsp; the following procedure.&nbsp; This has worked for several others to restore
the functionality of the&nbsp; message folders:&nbsp; &nbsp;
1.&nbsp; Use Help | About Pegasus Mail | Info to determine your mail
&nbsp;&nbsp;&nbsp; directory.&nbsp; <i><u><b>Exit Pegasus mail</b></u></i>.
2.&nbsp; Rename the file HIERARCH.PM in your HOME mail directory to
&nbsp;&nbsp;&nbsp; HIERARCH.SAV.
3.&nbsp; Run WinPMail.&nbsp; Your HIERARCH.PM will be re-created and should
&nbsp;&nbsp;&nbsp; start working correctly.
Note:&nbsp; This will delete any tray structure you have created and it
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; will have to be recreated.&nbsp; The process will not affect any
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; mail of mail folders you have, it only affects the display of
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; the folders.&nbsp;&nbsp; &nbsp;
If you have a lot of trays <i><u><b>CLOSE</b></u></i> WinPMail and open the hierarch.pm for editing with an ASCII editor like Notepad and look for the deleted messages folder and delete the line.&nbsp; The line will look something like this:
0,256,"AM2R38NO:3A15:FOL019FA","14EE6766:My mailbox","Deleted Messages",0,20</p><p>Save and then re-run WinPMail.&nbsp; If the deleted message folder does not exist then the next time you delete a message a new deleted messages folder will be created.
</p>