Summary:
Messages with too long lines are part of internet reality. Different
methods for handling long lines exist. Truncating is just one of them
and makes Pegasus look bad. Splitting lines would also work and have the added benefit of making Pegasus look good.
Background:
Some mailers, notably Hotmail, produce lines exceeding length limits set by RFCs and/or Pegasus internals. Replying to such messages results in the quoted text being arbitrarily truncated regardless of whether the reply is "plain" or formatted. Progressively less of this quoted conversation history remains if such a message is replied to several times, thus being sent back and forth between parties.
Although this is not a defect in Pegasus, the user experience is such that Pegasus is likely to be blamed for the annoyance, because even HTML messages that display in their entirety get truncated when being replied to.
See also this thread: http://community.pmail.com/forums/thread/21532.aspx
Suggestion:
I suggest that long lines should be split rather than just truncated, at least when replying to HTML messages. If possible, this should happen already when receiving messages from the internet.
<p><b>Summary:</b></p>
<p>Messages with too long lines are part of internet reality. Different
methods for handling long lines exist. Truncating is just one of them
and makes Pegasus look bad. Splitting lines would also work and have the added benefit of making Pegasus look good.
</p><p><b>Background:</b></p><p>Some mailers, notably Hotmail, produce lines exceeding length limits set by RFCs and/or Pegasus internals. Replying to such messages results in the quoted text being arbitrarily truncated regardless of whether the reply is "plain" or formatted. Progressively less of this quoted conversation history remains if such a message is replied to several times, thus being sent back and forth between parties.</p><p>Although this is not a defect in Pegasus, the user experience is such that Pegasus is likely to be blamed for the annoyance, because <span style="font-style: italic;">even HTML messages that display in their entirety get truncated</span> when being replied to. </p><p>See also this thread: <a href="http://community.pmail.com/forums/thread/21532.aspx" title="Received mails being clipped to one page" mce_href="/forums/thread/21532.aspx">http://community.pmail.com/forums/thread/21532.aspx&nbsp; </a>
</p><p><b>Suggestion:</b></p><p>I suggest that long lines should be split rather than just truncated, at least when replying to HTML messages. If possible, this should happen already when receiving messages from the internet. </p>