Thank You!  

I deleted the words4.db3 file, started Pegasus and everything worked as expected.  Excellent! 

Pegasus Mail crashes randomly within a couple of minutes after launching it with or without any user activities involved; it may also lack theSpamhalter ... menu item in the Tools | Spam and content controls submenu: This is caused by Spamhalter failing to load its existing database to be found in a file called words4.db3 located in the active user's mailbox directory. To fix this issue you may simply remove the existing database file - a new, empty one will be created automatically when restarting Pegasus Mail. The downside of doing this is that Spamhalter needs to be trained again ... 

Thanks Again,

Tom 

There is one computer in our office that we've had for a number of years - Dell running Windows XP.  We've also used Pegasus on this computer from the day it was purchased.  So various versions of Pegasus have been on this computer and working fine for many years.  Yesterday something went terribly wrong and now I just can't seem to make Pegasus work properly.  This is what I know:

The person who was using this computer was attempting to reconfigure Spamhalter - cleaning out the spam folder, checking/changing a few settings, etc.  At some point the option to "Train message(s) as Spam" went away.  And shortly after that (related?) it became apparent that something much more serious was wrong as Pegasus would close if you tried to send an email (not sending the email in the process) and then we discovered that Pegasus would just close randomly (and often).  Pegasus will also close if you minimize it which seems most odd.  So now all this computer will do is retrieve mail and allow you to read mail that has been received for a few minutes at a time.  

I have spent many hours at this point trying to fix Pegasus but nothing seems to make a difference - downloaded/installed most recent version, check/confirm SMTP/POP3 settings, compare all settings from this computer to others, etc.  Everything seems to indicate that Pegasus should be working just as it has for years.  But for the most part it's just not working at all.

If anyone has any thoughts about something I might be able to do to fix Pegasus that would be very much appreciated.  At this point I am completely out of ideas although I have a feeling I may be overlooking the obvious.

Thank You,

 Tom 

[quote user="Tom Causey"]If anyone has any thoughts about something I might be able to do to fix Pegasus that would be very much appreciated.  At this point I am completely out of ideas although I have a feeling I may be overlooking the obvious.[/quote]

Check out issue #2 in this post.