Community Discussions and Support
Problems with attglobal.net

Connection established to
>> 0044 +OK (kcpop01) Maillennium POP3/UNIBOX #560
<< 0021 USER >> 0010 +OK user
<< 0015 PASS
8: Socket read timeout.

Is that related to the same thing?

I have two different email addresses with attglobal.net and I run

them both through Pegasus.  Could that be part of the problem, that

Pegasus is trying to check the second account before the first one has

actually closed?

The same POP3 account before it was closed.   Not a second account since the error message was an error saying you were trying to make a connection to an open POP3 account.  This other error is saying that the POP3 server did not respond before the timeout elapsed. In this case check the POP3 account setting timeout.  It should be at least 90 seconds when connecting to a internet host.

TimeoutThe length of time Pegasus Mail should wait on a reply from the host before concluding that there is a communication problem and giving up. If you enter zero (0) in this field, Pegasus Mail will use the default timeout that appears on the General Internet mail settings  page of the Internet Options dialog.

 

&lt;blockquote&gt;Connection established to &amp;gt;&amp;gt; 0044 +OK (kcpop01) Maillennium POP3/UNIBOX #560 &amp;lt;&amp;lt; 0021 USER &amp;gt;&amp;gt; 0010 +OK user &amp;lt;&amp;lt; 0015 PASS 8: Socket read timeout. &lt;p&gt;Is that related to the same thing?&lt;/p&gt;&lt;p&gt;I have two different email addresses with attglobal.net and I run them both through Pegasus.&amp;nbsp; Could that be part of the problem, that Pegasus is trying to check the second account before the first one has actually closed?&lt;/p&gt;&lt;/blockquote&gt;&lt;p&gt;The &lt;b&gt;same&lt;/b&gt; POP3 account before it was closed.&amp;nbsp;&amp;nbsp; Not a second account since the error message was an error saying you were trying to make a connection to an open POP3 account.&amp;nbsp; This other error is saying that the POP3 server did not respond before the timeout elapsed. In this case check the POP3 account setting timeout.&amp;nbsp; It should be at least 90 seconds when connecting to a internet host.&lt;/p&gt;&lt;b&gt;Timeout&lt;/b&gt;:&amp;nbsp; &lt;b&gt;&lt;i&gt;The length of time Pegasus Mail should wait on a reply from the host before concluding that there is a communication problem and giving up. If you enter zero (0) in this field, Pegasus Mail will use the default timeout that appears on the General Internet mail settings&amp;nbsp; page of the Internet Options dialog.&lt;/i&gt;&lt;/b&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;

Hello all,

I am new to the forum trying to find a solution to my problem with attglobal.net and pegasus.  I have used them both together for about 8 years, and I am often getting a fault when checking for new messages.  Here is the fault I get: 

[*] Connection established to <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" />

>> 0043 +OK (kcpop02) Maillennium <?xml:namespace prefix = st1 ns = "urn:schemas-microsoft-com:office:smarttags" /><stockticker>POP</stockticker>3/UNIBOX #56

<< 0020 USER

>> 0010 +OK user

<< 0013 PASS

>> 0061 -ERR [IN-USE] account busy (locked by another <stockticker>POP</stockticker>3 process)

It is a random fault that occurs several times a day.  I have talked with attglobal for years and they always assure me that there is no technical problem on there side.  Does anyone have a clean setup or solution to offer? 

 Also, I have just set up a new account with gmail and will monitor that to see if there are any problems between gmail and pegasus.

Thanks for the forthcoming help.

 

&lt;P&gt;Hello all,&lt;/P&gt; &lt;P&gt;I am new to the forum trying to find a solution to&amp;nbsp;my problem with attglobal.net and pegasus.&amp;nbsp; I have used them both together for about 8 years, and I am often getting a fault when checking for new messages.&amp;nbsp;&amp;nbsp;Here is the fault I get:&amp;nbsp;&lt;FONT size=3&gt;&lt;FONT face=&quot;Times New Roman&quot;&gt;&lt;/P&gt; &lt;P style=&quot;MARGIN: 0in 0in 0pt&quot; class=MsoNormal&gt;[*] Connection established to &lt;?xml:namespace prefix = o ns = &quot;urn:schemas-microsoft-com:office:office&quot; /&gt;&lt;o:p&gt;&lt;/o:p&gt;&lt;/P&gt; &lt;P style=&quot;MARGIN: 0in 0in 0pt&quot; class=MsoNormal&gt;&amp;gt;&amp;gt; 0043 +OK (kcpop02) Maillennium &lt;?xml:namespace prefix = st1 ns = &quot;urn:schemas-microsoft-com:office:smarttags&quot; /&gt;&lt;st1:stockticker&gt;POP&lt;/st1:stockticker&gt;3/UNIBOX #56&lt;o:p&gt;&lt;/o:p&gt;&lt;/P&gt; &lt;P style=&quot;MARGIN: 0in 0in 0pt&quot; class=MsoNormal&gt;&amp;lt;&amp;lt; 0020 USER &lt;o:p&gt;&lt;/o:p&gt;&lt;/P&gt; &lt;P style=&quot;MARGIN: 0in 0in 0pt&quot; class=MsoNormal&gt;&amp;gt;&amp;gt; 0010 +OK user&lt;o:p&gt;&lt;/o:p&gt;&lt;/P&gt; &lt;P style=&quot;MARGIN: 0in 0in 0pt&quot; class=MsoNormal&gt;&amp;lt;&amp;lt; 0013 PASS &lt;o:p&gt;&lt;/o:p&gt;&lt;/P&gt; &lt;P style=&quot;MARGIN: 0in 0in 0pt&quot; class=MsoNormal&gt;&amp;gt;&amp;gt; 0061 -ERR [IN-USE] account busy (locked by another &lt;st1:stockticker&gt;POP&lt;/st1:stockticker&gt;3 process)&lt;/FONT&gt;&lt;/FONT&gt;&lt;/P&gt; &lt;P&gt;It is a random fault that occurs several times a day.&amp;nbsp; I have talked with attglobal for years and they always assure me that there is no technical problem on there side.&amp;nbsp; Does anyone have a clean setup or solution to offer?&amp;nbsp; &lt;/P&gt; &lt;P&gt;&amp;nbsp;Also, I have just set up a new account with gmail and will monitor that to see if there are any problems between gmail and pegasus.&lt;/P&gt; &lt;P&gt;Thanks for the forthcoming help.&lt;/P&gt; &lt;P mce_keep=&quot;true&quot;&gt;&amp;nbsp;&lt;/P&gt;

Connection established to

>> 0043 +OK (kcpop02) Maillennium POP3/UNIBOX #56

<< 0020 USER

>> 0010 +OK user

<< 0013 PASS

>> 0061 -ERR [IN-USE] account busy (locked by another POP3 process)


This error says that the POP3 account is not being closed at the end of a session or two different clients are trying to access the account at the same time.  Only one POP3 connection is allowed to a POP3 account.  This could mean that you are just trying to access the server before it's completely closed or that the session is failing to get the QUIT command.  Turn on session logging and verify the connection is being closed.  Increase the time between POP3 checks to ensure the server has enough time to close the account..

 

 

&lt;blockquote&gt;&lt;font size=&quot;3&quot;&gt;&lt;font&gt;Connection established to &lt;p style=&quot;margin: 0in 0in 0pt;&quot; class=&quot;MsoNormal&quot;&gt;&amp;gt;&amp;gt; 0043 +OK (kcpop02) Maillennium POP3/UNIBOX #56&lt;/p&gt; &lt;p style=&quot;margin: 0in 0in 0pt;&quot; class=&quot;MsoNormal&quot;&gt;&amp;lt;&amp;lt; 0020 USER &lt;/p&gt; &lt;p style=&quot;margin: 0in 0in 0pt;&quot; class=&quot;MsoNormal&quot;&gt;&amp;gt;&amp;gt; 0010 +OK user&lt;/p&gt; &lt;p style=&quot;margin: 0in 0in 0pt;&quot; class=&quot;MsoNormal&quot;&gt;&amp;lt;&amp;lt; 0013 PASS &lt;/p&gt; &lt;p style=&quot;margin: 0in 0in 0pt;&quot; class=&quot;MsoNormal&quot;&gt;&amp;gt;&amp;gt; 0061 -ERR [IN-USE] account busy (locked by another POP3 process)&lt;/p&gt;&lt;p style=&quot;margin: 0in 0in 0pt;&quot; class=&quot;MsoNormal&quot;&gt; &lt;/p&gt;&lt;/font&gt;&lt;/font&gt;&lt;/blockquote&gt;&lt;p&gt;This error says that the POP3 account is not being closed at the end of a session or two different clients are trying to access the account at the same time.&amp;nbsp; Only one POP3 connection is allowed to a POP3 account.&amp;nbsp; This could mean that you are just trying to access the server before it&#039;s completely closed or that the session is failing to get the QUIT command.&amp;nbsp; Turn on session logging and verify the connection is being closed.&amp;nbsp; Increase the time between POP3 checks to ensure the server has enough time to close the account..&lt;/p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;blockquote&gt;&lt;font size=&quot;3&quot;&gt;&lt;font&gt;&lt;p style=&quot;margin: 0in 0in 0pt;&quot; class=&quot;MsoNormal&quot;&gt;&amp;nbsp;&lt;/p&gt;&lt;/font&gt;&lt;/font&gt;&lt;/blockquote&gt;

Thank you Thomas.  I will look at that.  Here is another fault I get as well:

 [*] Connection established to
>> 0044 +OK (kcpop01) Maillennium POP3/UNIBOX #560
<< 0021 USER >> 0010 +OK user
<< 0015 PASS
8: Socket read timeout.

Is that related to the same thing?

I have two different email addresses with attglobal.net and I run them both through Pegasus.  Could that be part of the problem, that Pegasus is trying to check the second account before the first one has actually closed?

Thanks again.   bill

&lt;P&gt;Thank you Thomas.&amp;nbsp; I will look at that.&amp;nbsp; Here is another fault I get as well:&lt;/P&gt; &lt;P&gt;&amp;nbsp;[*] Connection established to &amp;gt;&amp;gt; 0044 +OK (kcpop01) Maillennium POP3/UNIBOX #560 &amp;lt;&amp;lt; 0021 USER &amp;gt;&amp;gt; 0010 +OK user &amp;lt;&amp;lt; 0015 PASS 8: Socket read timeout.&lt;/P&gt; &lt;P&gt;Is that related to the same thing?&lt;/P&gt; &lt;P&gt;I have two different email addresses with attglobal.net and I run them both through Pegasus.&amp;nbsp; Could that be part of the problem, that Pegasus is trying to check the second account before the first one has actually closed?&lt;/P&gt; &lt;P&gt;Thanks again.&amp;nbsp;&amp;nbsp; bill&lt;/P&gt;
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