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global rules does not work

Hi all 

 

I find the problem, there was something wrong within the scratch directory (I had over 500 files .tmp)

Once I deleted the contents of the directory the global rules began to operate even without the need to reset mercury

thanks for you support

 

 

<P><SPAN style="BACKGROUND-COLOR: #e6ecf9; COLOR: #000" title="" ze="and find the problem, there was something wrong with the scratch directory (I had over 500 files)

" ye="yá encontré el problema, algo habia mal en el directorio scratch (tenia más de 500 archivos)" closure_uid_2eoysb="64">Hi all </SPAN></P> <P><SPAN style="BACKGROUND-COLOR: #e6ecf9; COLOR: #000" title="" ze="and find the problem, there was something wrong with the scratch directory (I had over 500 files)

" ye="yá encontré el problema, algo habia mal en el directorio scratch (tenia más de 500 archivos)" closure_uid_2eoysb="64"></SPAN> </P> <P><SPAN style="BACKGROUND-COLOR: #e6ecf9; COLOR: #000" title="" ze="and find the problem, there was something wrong with the scratch directory (I had over 500 files)

" ye="yá encontré el problema, algo habia mal en el directorio scratch (tenia más de 500 archivos)" closure_uid_2eoysb="64">I find the problem, there was something wrong within the scratch directory (I had over 500 files .tmp) </SPAN><SPAN style="BACKGROUND-COLOR: #fff" title="" ze="Once deleted the contents of the directory of global rules began to operate without the need to reset even mercury" ye="una vez borrado el contenido del directorio las global rules comenzaron a funcionar sin necesitar tan siquiera resetear mercury" closure_uid_2eoysb="65">Once I deleted the contents of the directory the global rules began to operate even without the need to reset mercury</SPAN></P> <P><SPAN style="BACKGROUND-COLOR: #fff" title="" ze="Once deleted the contents of the directory of global rules began to operate without the need to reset even mercury" ye="una vez borrado el contenido del directorio las global rules comenzaron a funcionar sin necesitar tan siquiera resetear mercury" closure_uid_2eoysb="65">thanks for you support</SPAN></P> <P><SPAN style="BACKGROUND-COLOR: #fff" title="" ze="Once deleted the contents of the directory of global rules began to operate without the need to reset even mercury" ye="una vez borrado el contenido del directorio las global rules comenzaron a funcionar sin necesitar tan siquiera resetear mercury" closure_uid_2eoysb="65"></SPAN> </P> <P><SPAN style="BACKGROUND-COLOR: #fff" title="" ze="Once deleted the contents of the directory of global rules began to operate without the need to reset even mercury" ye="una vez borrado el contenido del directorio las global rules comenzaron a funcionar sin necesitar tan siquiera resetear mercury" closure_uid_2eoysb="65"></SPAN> </P>

Hi all

 

since yesterday the global rules stop work

there is any way to enable/disable whole global rules??

to properly analyze the problem  I have left only this content in rules.mer:
Global Mercury Rules
Always Dialog "Global Rules"

I also left just a this in the outgoing rules (orules.mer):
Outgoing Mercury Rules
Always Dialog "Outgoing Rules"

only outgoing works

Any ideas?

<P>Hi all</P> <P mce_keep="true"> </P> <P>since yesterday the global rules stop work</P> <P>there is any way to enable/disable whole global rules??</P> <P><SPAN title="" ze="to properly analyze a line I have left alone in rules.mer:
" ye="para poder analizar apropiadamente he dejado solo una linea en rules.mer:" closure_uid_9kqvu2="83">to properly analyze the problem  I have left only this content in rules.mer:</SPAN><SPAN title="" ze="to properly analyze a line I have left alone in rules.mer:
" ye="para poder analizar apropiadamente he dejado solo una linea en rules.mer:" closure_uid_9kqvu2="83"> </SPAN><SPAN style="BACKGROUND-COLOR: #e6ecf9; COLOR: #000" title="" ze="Global Mercury Rules
" ye="Mercury Global Rules" closure_uid_9kqvu2="84">Global Mercury Rules </SPAN><SPAN style="BACKGROUND-COLOR: #fff" title="" ze='Always Dialog "Global Rules"

' ye='Always Dialog "Global Rules"' closure_uid_9kqvu2="85">Always Dialog "Global Rules" </SPAN><SPAN style="BACKGROUND-COLOR: #fff" title="" ze="I also dajado just a line in the outgoing rules (orules.mer)
" ye="tambien he dajado solo una linea en las outgoing rules (orules.mer)" closure_uid_9kqvu2="86">I also left just a this in the outgoing rules (orules.mer): </SPAN><SPAN style="BACKGROUND-COLOR: #fff" title="" ze="Outgoing Mercury Rules

" ye="Mercury Outgoing Rules" closure_uid_9kqvu2="87">Outgoing Mercury Rules <SPAN style="BACKGROUND-COLOR: #fff" title="" ze='Always Dialog "Global Rules"

' ye='Always Dialog "Global Rules"' closure_uid_9kqvu2="85">Always Dialog "Outgoing Rules" </SPAN> </SPAN><SPAN style="BACKGROUND-COLOR: #fff" title="" ze="only outgoing works

" ye="solo outgoing funciona" closure_uid_9kqvu2="88">only outgoing works </SPAN><SPAN title="" ze="Any ideas?" ye="¿alguna idea?" closure_uid_9kqvu2="89">Any ideas?</SPAN></P>

Are you editing them through the GUI or manually?

Try deleting rules.mer and starting again with the gui.

<P>Are you editing them through the GUI or manually?</P> <P>Try deleting rules.mer and starting again with the gui.</P>
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