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Mailbox Locked

[quote user="pbm"]Thanks. Yes, it turned out to be a bad message in the new mail folder (a CNN file).... [/quote]

It would have been easier to figure out the solution if you had mentioned that Pegasus Mail was crashing ...

<p>[quote user="pbm"]Thanks. Yes, it turned out to be a bad message in the new mail folder (a CNN file).... [/quote]</p><p>It would have been easier to figure out the solution if you had mentioned that Pegasus Mail was crashing ...</p>
			Michael
--
IERenderer's Homepage
PGP Key ID (RSA 2048): 0xC45D831B
S/MIME Fingerprint: 94C6B471 0C623088 A5B27701 742B8666 3B7E657C

I can't get rid of the "Mailbox is Locked" message on startup.  In the past, hitting "continue" was okay.  No more.   

Help.

 

 

<P>I can't get rid of the "Mailbox is Locked" message on startup.  In the past, hitting "continue" was okay.  No more.   </P> <P>Help.</P> <P mce_keep="true"> </P> <P mce_keep="true"> </P>

Check for a file in the mailstore directory named mailboxp.lck while Pegasus is closed. This file may be readonly not allowing Pegasus to overwrite/delete. Do you have a new antivirus installed?

To find the mailstore directory:

Pegasus | Help

About | more Information

will display a popup as to directory


<p>Check for a file in the mailstore directory named mailboxp.lck while Pegasus is closed. This file may be readonly not allowing Pegasus to overwrite/delete. Do you have a new antivirus installed?</p><p>To find the mailstore directory:</p><p>Pegasus | Help</p><p>About | more Information </p><p>will display a popup as to directory</p><p> </p>

Thanks.  I don't see anything on the file that says "read only" (this is Vista).  It is empty (0 KB) if that tells you anything.  Under file properties I found something that showed me a "shadow copy" of the file from the day before the lock-out.  I hit "restore" and tried to boot PM again -- same thing: locked out.  As to any new anti-virus software, no.  It happened when I was traveling, had my cell phone tethered up to the laptop (verizon mobile broadband), something went kablooie....  I tried downloading a fresh copy of PM (reinstalled over the other one), but that didn't work.... 

Thanks.  I don't see anything on the file that says "read only" (this is Vista).  It is empty (0 KB) if that tells you anything.  Under file properties I found something that showed me a "shadow copy" of the file from the day before the lock-out.  I hit "restore" and tried to boot PM again -- same thing: locked out.  As to any new anti-virus software, no.  It happened when I was traveling, had my cell phone tethered up to the laptop (verizon mobile broadband), something went kablooie....  I tried downloading a fresh copy of PM (reinstalled over the other one), but that didn't work.... 

[quote user="pbm"]Thanks.  I don't see anything on the file that says "read only" (this is Vista).  It is empty (0 KB) if that tells you anything.[/quote]

It's always empty, it is just exists as long as any application (Pegasus Mail or Mercury) uses a mailbox. IOW: You've got to find out what application keeps the file locked: Can you delete the file manually? Did you try rebooting your system? Can you delete it after doing so? If that doesn't help you might need to use a tool monitoring file access.

<p>[quote user="pbm"]Thanks.  I don't see anything on the file that says "read only" (this is Vista).  It is empty (0 KB) if that tells you anything.[/quote]</p><p>It's always empty, it is just exists as long as any application (Pegasus Mail or Mercury) uses a mailbox. IOW: You've got to find out what application keeps the file locked: Can you delete the file manually? Did you try rebooting your system? Can you delete it after doing so? If that doesn't help you might need to use a tool monitoring file access.</p>
			Michael
--
IERenderer's Homepage
PGP Key ID (RSA 2048): 0xC45D831B
S/MIME Fingerprint: 94C6B471 0C623088 A5B27701 742B8666 3B7E657C

Issues involving the "Mailbox is locked" message have been reported before, here for example. Hope this helps.

Cheers!

<P>Issues involving the "Mailbox is locked" message have been reported before, <A href="http://community.pmail.com/forums/thread/21803.aspx" mce_href="/forums/thread/21803.aspx">here</A> for example. Hope this helps.</P> <P>Cheers!</P>

Thanks. Yes, it turned out to be a bad message in the new mail folder (a CNN file).... Thank God. 

 --pbm

 

<P>Thanks. Yes, it turned out to be a bad message in the new mail folder (a CNN file).... Thank God.  </P> <P> --pbm</P> <P mce_keep="true"> </P>
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