Where is the best place to report bugs? If here, then I'd like to report a consistent problem adding other user's mailboxes. If the report should be made elsewhere, could someone please tell me where it should go?
I have an installation of Pegasus 4.61 on a W7-64bit server/workstation, installed over a previous version. There are 4 users and each has numerous folders. Here are the steps I have had to take in order to get each of the other user's folders installed in User A's mailbox along with what I see at each step along the way:
1. Starting with UserA's mailbox just byitself, I go to Folders, Add another user, and specify UserB to add by name (Tried also using Directory with the same results). Specify friendly name.
RESULT: New user's Mailbox appears with just the New Mail folder beneath it. All other folders in User B's mailbox appear as folders of UserA intermingled with UserA's existing folders. They seem to show accurate contents and accurate message counts.
2. Disconnect UserB mailbox.
RESULT: UserB Mailbox disappears,and all folders of UserB formerly mixed with User A now appear as "yyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy(garbage or remnants of folder name)". Any attempt to open a folder in this state crashes Pegasus with a non-descript Pegasus encountered a problem and had to close message.
3. Close Pegasus and re-open.
RESULT: UserB folders now gone, UserB Mailbox gone.
4. Repeat steps 1-3 as necessary to get UserB's folders to show as belonging in UserB's mailbox. Often it works on the first repeat, but in some cases, I've had to repeat 2 or 3 times for each user whose mailbox I need to add to UserA.
RESULT: Eventually UserB folder will appear showing proper folders. However, somewhere along the way, the name of UserA's mailbox gets wiped out so that I see a mailbox icon with a blank field after it. (i.e. "My Mailbox" is no longer the title of the user's mailbox, and I don't know how to put it back.
The same procedure has been required for adding UserA, C, and D to UserB and so on for each of the 4 users.
Thanks for working this into the system somehow.
Peter Smick.
<P>Where is the best place to report bugs?&nbsp; If here, then I'd like to report a consistent problem adding other user's mailboxes.&nbsp; If the report should be made elsewhere, could someone please tell me where&nbsp;it should go?</P>
<P>I have an installation of&nbsp;&nbsp;Pegasus 4.61 on a W7-64bit server/workstation, installed over a previous version.&nbsp; There are 4 users and each has numerous folders.&nbsp;&nbsp;Here are the steps I have had to take in order to get each of the other user's folders installed in User A's mailbox along with what I see at each step along the way:</P>
<P>1.&nbsp; Starting with UserA's mailbox just byitself, I go to Folders, Add another user, and specify&nbsp;UserB to add by name (Tried also using Directory with the same results).&nbsp; Specify friendly name.</P>
<P>&nbsp;&nbsp; RESULT:&nbsp; New user's Mailbox appears with just the New Mail folder beneath it.&nbsp; All other folders in User B's mailbox appear as folders of UserA intermingled with UserA's existing folders.&nbsp; They seem to show accurate contents and accurate message counts.</P>
<P>2.&nbsp; Disconnect UserB mailbox.</P>
<P>&nbsp;&nbsp; RESULT:&nbsp; UserB Mailbox disappears,and all folders of UserB formerly mixed with User A now appear as "yyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy(garbage or remnants of folder name)".&nbsp; Any attempt to open a folder in this state crashes Pegasus with a non-descript Pegasus encountered a problem and had to close message.</P>
<P>3.&nbsp; Close Pegasus and re-open.</P>
<P>RESULT: UserB folders now gone, UserB Mailbox gone.</P>
<P>4. Repeat steps 1-3 as necessary to get UserB's folders to show as belonging in UserB's mailbox.&nbsp; Often it works on the first repeat, but in some cases, I've had to repeat&nbsp;2 or 3 times for each user whose mailbox I need to add to UserA.</P>
<P>&nbsp; RESULT: Eventually UserB folder will appear showing proper folders.&nbsp; However, somewhere along the way, the name of UserA's mailbox gets wiped out so that I see a mailbox icon with a blank field after it. (i.e. "My Mailbox" is no longer the title of the user's mailbox, and I don't know how to put it back.</P>
<P>&nbsp;The same procedure has been required for adding UserA, C, and D to UserB and so on for each of the 4 users.</P>
<P>Thanks for working this into the system somehow.</P>
<P>Peter Smick.&nbsp;</P>
<P mce_keep="true">&nbsp;</P>
