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Multiuser, 4.5x crash at start

Hey idw,

thanks for the quick reply - the link
[quote user="idw"]Check this one.

[/quote]

which was posted didn't solve the problem: it still hung at the startup. 

We didn't came "up" to the next level of the program itself with

<USER_X> as shown in that hardcopy above (lower line in the graphic, "opening

folders...")

But it brought up an else idea, since PM tried to "recover" the old structure and left a "0-byte-file" named "MAILBOXP.LCK".
Usually this file should be deleted after start or end, anyhow it should be gone once the shell/program is active - it wasn't and remained to be there!
What did help was:

Renaming the one ("MAILBOXP.LCK"), starting PM again, waiting... took about 3-10 min - didn't timed it - and then the <USER-X > was again in the program.

Closing  and re-starting did now work well as before.

BR.

&lt;p&gt;Hey idw,&lt;/p&gt;&lt;p&gt;thanks for the quick reply - the link [quote user=&quot;idw&quot;]Check &lt;a href=&quot;/forums/post/8039.aspx&quot; mce_href=&quot;/forums/post/8039.aspx&quot; target=&quot;_blank&quot;&gt;this one&lt;/a&gt;.&lt;/p&gt;&lt;p&gt;[/quote]&lt;/p&gt;&lt;p&gt;which was posted didn&#039;t solve the problem: it still hung at the startup.&amp;nbsp; &lt;/p&gt;&lt;p&gt;We didn&#039;t came &quot;up&quot; to the next level of the program itself with &amp;lt;USER_X&amp;gt; as shown in that hardcopy above (lower line in the graphic, &quot;opening folders...&quot;) &lt;/p&gt;&lt;p&gt;But it brought up an else idea, since PM tried to &quot;recover&quot; the old structure and left a &quot;0-byte-file&quot; named &quot;MAILBOXP.LCK&quot;. Usually this file should be deleted after start or end, anyhow it should be gone once the shell/program is active - it wasn&#039;t and remained to be there! What did help was: &lt;/p&gt;&lt;p&gt;Renaming the one (&quot;MAILBOXP.LCK&quot;), starting PM again, waiting... took about 3-10 min - didn&#039;t timed it - and then the &amp;lt;USER-X &amp;gt; was again in the program.&lt;/p&gt;&lt;p&gt;Closing&amp;nbsp; and re-starting did now work well as before.&lt;/p&gt;&lt;p&gt;BR. &lt;/p&gt;

We use in our network PM 4.5 PB1 DE, in german, with several users (multi-user); By sending a large mail from one account <USER_X> it crashed already, since the mail was larger then regular but not really big (5MB attachment).

After starting PM again USER_X missed a few folders under the part "my_mailbox", therefor we surged for answers here, but we didn't found something.

Closing PM was always fine, starting again also, until today:

A little weird was once of a sudden: it asked first time at the initial with a separate appearing window over the initial screen-graphic that after the last start there was a crash, a "Continue" and a "Cancel" button was offered.

Using this "Continue" it should re-allocate that old structure and starts the real PMail/Shell (so it had often worked by other crashes).

But it doesn't!

It just shows the initial P-Mail graphic-window, loads several programm-parts until "Eingangsordner öffnen" (which is in english probably "loading folders") - with this user_x it hangs and never starts the program/shell.

BUT: Starting with <USER1> works well, and - again - <USER_X> doesn't.

 I tried to delete the "HIERARCH.pm" but no success with this user_x.

 To my understanding PM misses however a part of the structure, tries for a long time to recover that and either takes long or hangs up.

Has anyone any idea ?

 Thanks and BR, S.

&lt;p&gt;We use in our network PM 4.5 PB1 DE, in german, with several users (multi-user); By sending a large mail from one account &amp;lt;USER_X&amp;gt; it crashed already, since the mail was larger then regular but not really big (5MB attachment).&lt;/p&gt;&lt;p&gt;After starting PM again USER_X missed a few folders under the part &quot;my_mailbox&quot;, therefor we surged for answers here, but we didn&#039;t found something.&lt;/p&gt;&lt;p&gt;Closing PM was always fine, starting again also, until today:&lt;/p&gt;&lt;p&gt;A little weird was once of a sudden: it asked first time at the initial with a separate appearing window over the initial screen-graphic that after the last start there was a crash, a &quot;Continue&quot; and a &quot;Cancel&quot; button was offered.&lt;/p&gt;&lt;p&gt;Using this &quot;Continue&quot; it should re-allocate that old structure and starts the real PMail/Shell (so it had often worked by other crashes).&lt;/p&gt;&lt;p&gt;But it doesn&#039;t! &lt;/p&gt;&lt;p&gt;It just shows the initial P-Mail graphic-window, loads several programm-parts until &quot;Eingangsordner &ouml;ffnen&quot; (which is in english probably &quot;loading folders&quot;) - with this user_x it hangs and never starts the program/shell.&lt;/p&gt;&lt;p&gt;BUT: Starting with &amp;lt;USER1&amp;gt; works well, and - again - &amp;lt;USER_X&amp;gt; doesn&#039;t. &lt;/p&gt;&lt;p&gt;&amp;nbsp;I tried to delete the &quot;HIERARCH.pm&quot; but no success with this user_x.&lt;/p&gt;&lt;p&gt;&amp;nbsp;To my understanding PM misses however a part of the structure, tries for a long time to recover that and either takes long or hangs up. &lt;/p&gt;&lt;p&gt;Has anyone any idea ?&lt;/p&gt;&lt;p&gt;&amp;nbsp;Thanks and BR, S. &lt;/p&gt;

[quote user="netzliebling"]We use in our network PM 4.5 PB1 DE, in german, with several users (multi-user); By sending a large mail from one account <USER_X> it crashed already, since the mail was larger then regular but not really big (5MB attachment).[/quote]

Check this one.

&lt;p&gt;[quote user=&quot;netzliebling&quot;]We use in our network PM 4.5 PB1 DE, in german, with several users (multi-user); By sending a large mail from one account &amp;lt;USER_X&amp;gt; it crashed already, since the mail was larger then regular but not really big (5MB attachment).[/quote]&lt;/p&gt;&lt;p&gt;Check &lt;a href=&quot;/forums/post/8039.aspx&quot; mce_href=&quot;/forums/post/8039.aspx&quot; target=&quot;_blank&quot;&gt;this one&lt;/a&gt;.&lt;/p&gt;
			Michael
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