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Latest Microsoft upadtes April 14th on Visa and Win 7

Our problem now fixed by download of the IE render file update in the download section....

 Thanks ........

 

<p>Our problem now fixed by download of the IE render file update in the download section....</p><p> Thanks ........ </p><p> </p>

We are running a mix of machines in our office

Since last night, when a general Microsoft update ran on our office machines Vista and Win7

no machine  ( 7 in total ) that was updated will open Pegasus. Well it opens but when you try to do anything the programme crashes.

Has anyone else noticed this  ?

 If we open the same mailbox on a machine that didn't update ( mostly  XP's and some vista's with no auto update Pegasus opens fine

 

So far have not got to the bottom of this 

<p>We are running a mix of machines in our office</p><p>Since last night, when a general Microsoft update ran on our office machines Vista and Win7</p><p>no machine  ( 7 in total ) that was updated will open Pegasus. Well it opens but when you try to do anything the programme crashes.</p><p>Has anyone else noticed this  ? </p><p> If we open the same mailbox on a machine that didn't update ( mostly  XP's and some vista's with no auto update Pegasus opens fine</p><p> </p><p>So far have not got to the bottom of this  </p>

I just checked my laptop (Win 7 Pro, 64-bit), which got the full slew of MS updates this morning.  I've opened PMail, looked at my IMAP mailbox, opened and forwarded msgs, deleted a msg - nothing seems out of the ordinary.  No crashes.

David

<p>I just checked my laptop (Win 7 Pro, 64-bit), which got the full slew of MS updates this morning.  I've opened PMail, looked at my IMAP mailbox, opened and forwarded msgs, deleted a msg - nothing seems out of the ordinary.  No crashes. </p><p>David </p>

Thanks for the information...

 

This is what we get as a crash report 

 

Problem Event Name:    APPCRASH
  Application Name:    winpm-32.exe
  Application Version:    4.6.1.0
  Application Timestamp:    4d532c43
  Fault Module Name:    kernel32.dll
  Fault Module Version:    6.0.6002.18005
  Fault Module Timestamp:    49e038c0
  Exception Code:    0eedfade
  Exception Offset:    0001e124
  OS Version:    6.0.6002.2.2.0.272.7
  Locale ID:    2057
  Additional Information 1:    b31f
  Additional Information 2:    f56cd3b1bc6ee7b101539ddf12be402f
  Additional Information 3:    120c
  Additional Information 4:    e763e335160366a3c8fdf31bc5a298be
 

<p>Thanks for the information...</p><p> </p><p>This is what we get as a crash report </p><p> </p><p>Problem Event Name:    APPCRASH   Application Name:    winpm-32.exe   Application Version:    4.6.1.0   Application Timestamp:    4d532c43   Fault Module Name:    kernel32.dll   Fault Module Version:    6.0.6002.18005   Fault Module Timestamp:    49e038c0   Exception Code:    0eedfade   Exception Offset:    0001e124   OS Version:    6.0.6002.2.2.0.272.7   Locale ID:    2057   Additional Information 1:    b31f   Additional Information 2:    f56cd3b1bc6ee7b101539ddf12be402f   Additional Information 3:    120c   Additional Information 4:    e763e335160366a3c8fdf31bc5a298be  </p>

[quote user="lesembury"]

We are running a mix of machines in our office

Since last night, when a general Microsoft update ran on our office machines Vista and Win7

no machine  ( 7 in total ) that was updated will open Pegasus. Well it opens but when you try to do anything the programme crashes.

Has anyone else noticed this  ?

 If we open the same mailbox on a machine that didn't update ( mostly  XP's and some vista's with no auto update Pegasus opens fine

 

So far have not got to the bottom of this 

[/quote]

Do we know which of Microsoft's offerings (os, ie etc) were affected by the updates.  This is probably relevant to Pmail and its developers.

-- 

James Quigley

[quote user="lesembury"]<p>We are running a mix of machines in our office</p><p>Since last night, when a general Microsoft update ran on our office machines Vista and Win7</p><p>no machine  ( 7 in total ) that was updated will open Pegasus. Well it opens but when you try to do anything the programme crashes.</p><p>Has anyone else noticed this  ? </p><p> If we open the same mailbox on a machine that didn't update ( mostly  XP's and some vista's with no auto update Pegasus opens fine</p><p> </p><p>So far have not got to the bottom of this  </p><p>[/quote]</p><p>Do we know which of Microsoft's offerings (os, ie etc) were affected by the updates.  This is probably relevant to Pmail and its developers.</p><p>-- </p><p>James Quigley</p>

The crash report was off  of a Win 2008 sever 64bit with IE9 ( IE 9 was added as part of the update package  )

Other machine that updated with the full MS update package were

 Visa Business Win7 business 32 and 64bit with IE 9 note IE 9 was upgraded as part of the MS update package

The only machine that updated and still run Pegasus was  a Win XP machine with IE 8

 

All other machines that didn't update Vista ,  Win7, win 2003 server, or  XP still run Pegasus 4.61 fine

<p>The crash report was off  of a Win 2008 sever 64bit with IE9 ( IE 9 was added as part of the update package  ) </p><p>Other machine that updated with the full MS update package were</p><p> Visa Business Win7 business 32 and 64bit with IE 9 note IE 9 was upgraded as part of the MS update package</p><p>The only machine that updated and still run Pegasus was  a Win XP machine with IE 8</p><p> </p><p>All other machines that didn't update Vista ,  Win7, win 2003 server, or  XP still run Pegasus 4.61 fine </p>

I have the same problem:

When downloading new messages, Pmail crashes when pointing the mouse on a message (not every message!). I just installed IE9 and the problem occured after that, so it is possible that there is a connection. I use a stand alone pc, windows vista.  Bug report:

 


Probleem met handtekening
Naam van probleemgebeurtenis:    APPCRASH
Naam van de toepassing:    winpm-32.exe
Versie van toepassing:    4.6.1.0
Tijdstempel van toepassing:    4d532c43
Naam van foutmodule:    kernel32.dll
Versie van foutmodule:    6.0.6002.18005
Tijdstempel van foutmodule:    49e037dd
Uitzonderingscode:    0eedfade
Uitzonderingsmarge:    0003fbae
Versie van besturingssysteem:    6.0.6002.2.2.0.768.3
Landinstelling-id:    1043
Aanvullende informatie 1:    b31f
Aanvullende informatie 2:    f56cd3b1bc6ee7b101539ddf12be402f
Aanvullende informatie 3:    3493
Aanvullende informatie 4:    0a3e9d75cd23c02faa69b389633bd40f

 

Who has a solution?

<p>I have the same problem:</p><p>When downloading new messages, Pmail crashes when pointing the mouse on a message (not every message!). I just installed IE9 and the problem occured after that, so it is possible that there is a connection. I use a stand alone pc, windows vista.  Bug report:</p><p> </p><p> Probleem met handtekening Naam van probleemgebeurtenis:    APPCRASH Naam van de toepassing:    winpm-32.exe Versie van toepassing:    4.6.1.0 Tijdstempel van toepassing:    4d532c43 Naam van foutmodule:    kernel32.dll Versie van foutmodule:    6.0.6002.18005 Tijdstempel van foutmodule:    49e037dd Uitzonderingscode:    0eedfade Uitzonderingsmarge:    0003fbae Versie van besturingssysteem:    6.0.6002.2.2.0.768.3 Landinstelling-id:    1043 Aanvullende informatie 1:    b31f Aanvullende informatie 2:    f56cd3b1bc6ee7b101539ddf12be402f Aanvullende informatie 3:    3493 Aanvullende informatie 4:    0a3e9d75cd23c02faa69b389633bd40f</p><p> </p><p>Who has a solution? </p>

I think the current advice is to either disable or uninstal IERenderer until these issues are resolved.

You should also ensure you have the latest copy of BearHTML installed. (See download section)

Pmail users should be aware also that v4.61 now incorporates the Minidump (exception reporting) Tool, which should be useful in identifying the cause(s) of the exceptions.

-- 

James Quigley

<p>I think the current advice is to either disable or uninstal IERenderer until these issues are resolved.</p><p>You should also ensure you have the latest copy of BearHTML installed. (See download section)</p><p>Pmail users should be aware also that v4.61 now incorporates the Minidump (exception reporting) Tool, which should be useful in identifying the cause(s) of the exceptions.</p><p>-- </p><p>James Quigley</p>

Will try

 

Please remin me how to uninstall

 

  IERenderer

<p>Will try</p><p> </p><p>Please remin me how to uninstall</p><p> </p><p>  IERenderer </p>

Add/Remove program in Control Panel or its equivalent.

"Pegasus Mail HTML Renderer"

-- 

James Quigley

<p>Add/Remove program in Control Panel or its equivalent.</p><p>"Pegasus Mail HTML Renderer"</p><p>-- </p><p>James Quigley</p>

Installing BearHTM works for me.

 

@ Iesembury Uninstalling IErender via windows Start/config/software

<p>Installing BearHTM works for me.</p><p> </p><p>@ Iesembury Uninstalling IErender via windows Start/config/software </p>

Ours is network run so

 

I renamed IErender.dll to IErender.dllold 

 

then patched bear html into Mail/programmes 

 

We are now back in action too

 

So I guess it's IE v9 that's the problem 

<p>Ours is network run so </p><p> </p><p>I renamed IErender.dll to IErender.dllold  </p><p> </p><p>then patched bear html into Mail/programmes </p><p> </p><p>We are now back in action too</p><p> </p><p>So I guess it's IE v9 that's the problem  </p>

It is due to changes in IE9. IERenderer uses the engine of IE, not the browser, and there is a newer version of IERenderer that does work with IE9. Download and that version and you can then reenable IERenderer on Vista, Win7 or newer OS's. XP and older are not effected since they can't run or install IE9 anyhow.

It is not a Pegasus Mail problem, it is one of Microsoft's own doing and users selecting to install the  optional update. IE9 was not in the critical updates section but is optional for Vista and newer users. IE8 and Pegasus Mail and IERenderer did and still do work just fine. Users may or may not have already been offered IE9 and selected to install it beforehand and would also encounter same difficulty and need to do the same fix of choice.

<p>It is due to changes in IE9. IERenderer uses the engine of IE, not the browser, and there is a newer version of IERenderer that does work with IE9. Download and that version and you can then reenable IERenderer on Vista, Win7 or newer OS's. XP and older are not effected since they can't run or install IE9 anyhow.</p><p>It is not a Pegasus Mail problem, it is one of Microsoft's own doing and users selecting to install the  optional update. IE9 was not in the critical updates section but is optional for Vista and newer users. IE8 and Pegasus Mail and IERenderer did and still do work just fine. Users may or may not have already been offered IE9 and selected to install it beforehand and would also encounter same difficulty and need to do the same fix of choice. </p>

[quote user="Jerry Wise"]It is due to changes in IE9. IERenderer uses the engine of IE, not the browser, and there is a newer version of IERenderer that does work with IE9. Download and that version and you can then reenable IERenderer on Vista, Win7 or newer OS's. XP and older are not effected since they can't run or install IE9 anyhow.[/quote]

The update may be downloaded from http://community.pmail.com/files/folders/community_add-ons_for_pegasus_mail/entry24145.aspx, but some people (usually IE 8 users, surprisingly) seem to encounter other kinds of crashes after installing the update which I couldn't fix so far. They usually seem to involve other interfering software (such as firwalls or AV scanners).

<p>[quote user="Jerry Wise"]It is due to changes in IE9. IERenderer uses the engine of IE, not the browser, and there is a newer version of IERenderer that does work with IE9. Download and that version and you can then reenable IERenderer on Vista, Win7 or newer OS's. XP and older are not effected since they can't run or install IE9 anyhow.[/quote]</p><p>The update may be downloaded from <a href="/files/folders/community_add-ons_for_pegasus_mail/entry24145.aspx" mce_href="/files/folders/community_add-ons_for_pegasus_mail/entry24145.aspx" target="_blank">http://community.pmail.com/files/folders/community_add-ons_for_pegasus_mail/entry24145.aspx</a>, but some people (usually IE 8 users, surprisingly) seem to encounter other kinds of crashes after installing the update which I couldn't fix so far. They usually seem to involve other interfering software (such as firwalls or AV scanners).</p>
			Michael
--
IERenderer's Homepage
PGP Key ID (RSA 2048): 0xC45D831B
S/MIME Fingerprint: 94C6B471 0C623088 A5B27701 742B8666 3B7E657C

[quote user="idw"]

[quote user="Jerry Wise"]It is due to changes in IE9. IERenderer uses the engine of IE, not the browser, and there is a newer version of IERenderer that does work with IE9. Download and that version and you can then reenable IERenderer on Vista, Win7 or newer OS's. XP and older are not effected since they can't run or install IE9 anyhow.[/quote]

The update may be downloaded from http://community.pmail.com/files/folders/community_add-ons_for_pegasus_mail/entry24145.aspx, but some people (usually IE 8 users, surprisingly) seem to encounter other kinds of occasional crashes after installing the update which I couldn't fix so far. They usually seem to involve other interfering software (such as firwalls or AV scanners).

[/quote]
[quote user="idw"]<p>[quote user="Jerry Wise"]It is due to changes in IE9. IERenderer uses the engine of IE, not the browser, and there is a newer version of IERenderer that does work with IE9. Download and that version and you can then reenable IERenderer on Vista, Win7 or newer OS's. XP and older are not effected since they can't run or install IE9 anyhow.[/quote]</p><p>The update may be downloaded from <a href="/files/folders/community_add-ons_for_pegasus_mail/entry24145.aspx" mce_href="/files/folders/community_add-ons_for_pegasus_mail/entry24145.aspx" target="_blank">http://community.pmail.com/files/folders/community_add-ons_for_pegasus_mail/entry24145.aspx</a>, but some people (usually IE 8 users, surprisingly) seem to encounter other kinds of occasional crashes after installing the update which I couldn't fix so far. They usually seem to involve other interfering software (such as firwalls or AV scanners).</p>[/quote]
			Michael
--
IERenderer's Homepage
PGP Key ID (RSA 2048): 0xC45D831B
S/MIME Fingerprint: 94C6B471 0C623088 A5B27701 742B8666 3B7E657C
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