Mercury IMAP is not very forgiving of corrupt mailboxes, if it tries to access a corrupt mailbox file (PMM or PMI), Mercury often crashes. Alas, it is also not very forthcoming to tell which mailbox operation caused the crash, i.e. you usually don't even know which user was active at the time of the crash.
A first step to find and fix the corrupted entries would be to run mbxmaint.exe on all mailboxes to check for index corruption. This does not find certain errors, namely corrupted header in the PMM file. You have to find them yourself, probably using a hex editor. But a good place to look if something is fishy is the HIERARCH.PM file: This is a list of all folders in the mailbox. There should be one line per folder, if you see strange multiline entries and/or gibberish, you have a PMM file with a corrupt header (i.e. the first 128 bytes). You have to first remove this file and then try to salvage the contents, for example by reconstructing the header with a hex editor. I can give you some tips for this if you like. And you have to remove the gibberish from the HIERARCH.PM file.
Greetings
Markus
<p>Mercury IMAP is not very forgiving of corrupt mailboxes, if it tries to access a corrupt mailbox file (PMM or PMI), Mercury often crashes. Alas, it is also not very forthcoming to tell which mailbox operation caused the crash, i.e. you usually don't even know which user was active at the time of the crash.</p><p>A first step to find and fix the corrupted entries would be to run mbxmaint.exe on all mailboxes to check for index corruption. This does not find certain errors, namely corrupted header in the PMM file. You have to find them yourself, probably using a hex editor. But a good place to look if something is fishy is the HIERARCH.PM file: This is a list of all folders in the mailbox. There should be one line per folder, if you see strange multiline entries and/or gibberish, you have a PMM file with a corrupt header (i.e. the first 128 bytes). You have to first remove this file and then try to salvage the contents, for example by reconstructing the header with a hex editor. I can give you some tips for this if you like. And you have to remove the gibberish from the HIERARCH.PM file.</p><p>
</p><p>Greetings</p><p>Markus</p><p>
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