[quote user="rogue7"]One of our office staff has one email tray that accepts mail thats placed in it, and either re-date's the email to Oct 08 or it vanishes completely. The mail count works, until he leaves that folder & returns to 86/2.[/quote]

Does it only happen with this particular email or with any other as well? Is the folder extremely large? There are two "physical" limits: The folder's index file (PMI) can only handle up to a number of 64 KB messages and the folder file (PMM) can ony store up two 2 GB in data ...

One of our office staff has one email tray that accepts mail thats placed in it, and either re-date's the email to Oct 08 or it vanishes completely. The mail count works, until he leaves that folder & returns to 86/2.

We've Re-indexed the folder, checked Consistency & I have opened the PMM file and everything looks normal in the way of the date's of the messages.

Any suggestions on what else I may try to solve the issue?

This could be helpful.

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James Quigley