Pegasus Mail POP3 Transfer Timeouts...

Len Lekx

posted May 25 '11 at 7:12 pm

Thanks to Thomas, the problem has been resolved.

Turns out that it was a conflict with the NVidia nForce 780i chipset on my motherboard causing the problems. When I disabled TCP checksum unloading, it began working - and with the 64-bit processor and OS, it updates quicker than ever!

Thanks to Thomas, the problem has been resolved.&nbsp;Turns out that it was a conflict with the NVidia nForce 780i chipset on my motherboard causing the problems.&nbsp; When I disabled TCP checksum unloading, it began working - and with the 64-bit processor and OS, it updates quicker than ever!&nbsp;

Len Lekx

posted May 24 '11 at 5:24 am

I have a rather unusual problem, that I'm hoping for some assistance with...

I'm working on transferring my EMail setup to my new computer, which is running the 64-bit version of Win7 Pro. So far, I have my spam filter working properly, and while Pegasus Mail will SEND messages without problem, it constantly gives timeout errors when I try to download my messages. The Error Report window gives me the following transaction...

[*] Connection established to 98.139.211.31
>> 0064 +OK hello from popgate 2.48.1 on pop103.rog.mail.bf1.yahoo.com
<< 0024 USER LFLekx@rogers.com
>> 0024 +OK password required.
<< 0019 PASS XXXXXXXXXXXX
>> 0057 +OK maildrop ready, 6 messages (41937 octets) (3121804)
<< 0006 STAT
>> 0013 +OK 6 41937
<< 0006 LIST
>> 0031 +OK 6 messages (41937 octets)
<< 0008 RETR 1
>> 0018 +OK 16166 octets

I've tried deleting the folder and starting clean, but I get the same problems no matter what I've tried.

Further - when I try to download the EMails using Eudora, it performs the transfer without incident. So I'm guessing that it's not a fault at my POP3 servers' end.

Any ideas...? [^o)]

&nbsp;&nbsp; I have a rather unusual problem, that I'm hoping for some assistance with...&nbsp; &nbsp;&nbsp; I'm working on transferring my EMail setup to my new computer, which is running the 64-bit version of Win7 Pro.&nbsp; So far, I have my spam filter working properly, and while Pegasus Mail will SEND messages without problem, it constantly gives timeout errors when I try to download my messages.&nbsp; The Error Report window gives me the following transaction...&nbsp;[*] Connection established to 98.139.211.31 &gt;&gt; 0064 +OK hello from popgate 2.48.1 on pop103.rog.mail.bf1.yahoo.com &lt;&lt; 0024 USER LFLekx@rogers.com &gt;&gt; 0024 +OK password required. &lt;&lt; 0019 PASS XXXXXXXXXXXX &gt;&gt; 0057 +OK maildrop ready, 6 messages (41937 octets) (3121804) &lt;&lt; 0006 STAT &gt;&gt; 0013 +OK 6 41937 &lt;&lt; 0006 LIST &gt;&gt; 0031 +OK 6 messages (41937 octets) &lt;&lt; 0008 RETR 1 &gt;&gt; 0018 +OK 16166 octets &nbsp;&nbsp; I've tried deleting the folder and starting clean, but I get the same problems no matter what I've tried.&nbsp;&nbsp;&nbsp; Further - when I try to download the EMails using Eudora, it performs the transfer without incident.&nbsp; So I'm guessing that it's not a fault at my POP3 servers' end.&nbsp;&nbsp;&nbsp; Any ideas...?&nbsp;&nbsp;[^o)] &nbsp;

caisson

posted May 24 '11 at 5:56 am

There was a previous discussion about such a problem here.

The thread doesn't contain a resolution but the advice is relevant.

Start by increasing the timeout and then go to the log option if that is unsuccessful.

--

James Quigley

There was a previous discussion about such a problem&nbsp; <a href="/forums/post/13609.aspx" mce_href="/forums/post/13609.aspx">here.</a>The thread doesn't contain a resolution but the advice is relevant. Start by increasing the timeout and then go to the log option if that is unsuccessful.--&nbsp;James Quigley

Michael

posted May 24 '11 at 8:50 am

[quote user="Len Lekx"]>> 0018 +OK 16166 octets[/quote]

It doesn't look like the download actually fails: Where did you install Pegasus Mail resp. your mailbox? Please check out some advice ...

[quote user="Len Lekx"]&gt;&gt; 0018 +OK 16166 octets[/quote]It doesn't look like the download actually fails: Where did you install Pegasus Mail resp. your mailbox? Please check out <a href="/forums/post/23108.aspx" mce_href="/forums/post/23108.aspx" target="_blank">some advice</a> ...

			Michael
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Len Lekx

posted May 24 '11 at 5:22 pm

I used the log option, and found that it was reporting a 'socket read timeout'. I tried setting the timeout to 120 seconds, but still had the same problem.

The main cause for my confusion is that transfers work fine when I run Eudora, but not Pegasus. If it were a fault within the dll, neither would work. A packet problem would also result in error messages in both - would it not...?

From the log file...

21:59:56.142 [*] Connection established to 98.139.211.31
21:59:57.173 >> 0064 +OK hello from popgate 2.48.1 on pop103.rog.mail.bf1.yahoo.com\0D\0A
21:59:57.173 << 0024 USER YYYYYYYYYYYYYYY\0D\0A
21:59:57.220 >> 0024 +OK password required.\0D\0A
21:59:57.220 << 0019 PASSXXXXXXXXXXXXXXX\0D\0A
21:59:57.532 >> 0057 +OK maildrop ready, 6 messages (44153 octets) (3124141)\0D\0A
21:59:57.532 << 0006 STAT\0D\0A
21:59:57.610 >> 0013 +OK 6 44153\0D\0A
21:59:57.610 << 0006 LIST\0D\0A
21:59:57.672 >> 0031 +OK 6 messages (44153 octets)\0D\0A
21:59:57.672 >> 0009 1 15960\0D\0A
21:59:57.672 >> 0008 2 3130\0D\0A
21:59:57.672 >> 0008 3 6406\0D\0A
21:59:57.672 >> 0008 4 3762\0D\0A
21:59:57.672 >> 0008 5 9249\0D\0A
21:59:57.672 >> 0008 6 5646\0D\0A
21:59:57.672 >> 0003 .\0D\0A
21:59:57.672 << 0008 RETR 1\0D\0A
21:59:58.343 >> 0018 +OK 16166 octets\0D\0A
21:59:58.343 >> 0088 X-Apparently-To: lflekx@rogers.com via 206.190.37.195; Mon, 23 May 2011 16:25:04 -0700\0D\0A
21:59:58.343 >> 0130 Received-SPF: pass (mta1012.rog.mail.bf1.yahoo.com: domain of root@firetrust.com designates 209.213.221.170 as permitted sender)\0D\0A
21:59:58.343 >> 0062 X-YMailISG: vzsTvc4cZAquRSvNzmMYU4Pj88s7Pn8NLZRCEGjV8NpqpD65\0D\0A
21:59:58.343 >> 0063 3QFba8C42HjcrFNglcRyCKLZFn61CvKisQXl1Ye3O0ZCi7mh9Fk5PcixNuNh\0D\0A
21:59:58.343 >> 0063 iMXGokSam6vRPH0XZzQDGTD0aqw92.VDuEX6kKNxE5Po0nt.MNi1bIUE46Fg\0D\0A
21:59:58.343 >> 0063 XRp92FmHaIKfrX.M8z1zsZAR_tageh47xWXYHKITwvLAYd41g93eKvlfOnuq\0D\0A
21:59:58.343 >> 0063 4.o18oPonWaHBNzcFAHDwWvjVhhQdNzGsan6T1EE90LYpUymNJcNZ1yYIjX6\0D\0A
21:59:58.343 >> 0063 96pTzV55Tdn6T_4l6aWBogTgH6vObcdLP8Ym2NZaIOG6gIRcQ6krsoGLp7fG\0D\0A
21:59:58.343 >> 0063 GJXmQzNVQHWlT2fsOfjwUVm4xKaZ5rNUbxhuY0bmehysYdTHpqSyhu31lftM\0D\0A
21:59:58.343 >> 0063 4iyegmbjJVgPBfvRhOETRnJh47LNuDjTfw_N_SVGs.x9Z.mr4vYJ8RPt0EHQ\0D\0A
21:59:58.343 >> 0063 dQS8UjrqMVMQ2TnNKK24soUSLV.jOdxYbrq_L28Jt8SfSMMNpc29lXbUgVbc\0D\0A
21:59:58.343 >> 0063 BnKshw3hr6Lmeiwy_5B5JTFuhl4ZYiV2ozJW81HQ5STL8uHusBvhQUdE7sw_\0D\0A
21:59:58.343 >> 0063 1Gpv8nnoMp_KDpEaoLozaWzmVAxh7bU_1CpUAxoIB5Q4mzLBQkJjlk30wffZ\0D\0A
21:59:58.343 >> 0063 qcNjICs1hul6tkW4dcIqZPImIl6Sg5UkhxgT_pSPhLJ0s52eAEKOBCG9H5s1\0D\0A
22:00:13.350 8: Socket read timeout.
22:00:31.024 << 0006 QUIT\0D\0A
22:00:31.102 >> 0025 +OK server signing off.\0D\0A
22:00:31.102 --- Connection closed normally at Mon, 23 May 2011 22:00:31. ---\0A\0A

&nbsp;&nbsp; I used the log option, and found that it was reporting a 'socket read timeout'.&nbsp; I tried setting the timeout to 120 seconds, but still had the same problem.&nbsp;&nbsp;&nbsp; The main cause for my confusion is that transfers work fine when I run Eudora, but not Pegasus.&nbsp; If it were a fault within the dll, neither would work.&nbsp; A packet problem would also result in error messages in both - would it not...? &nbsp;From the log file...&nbsp;21:59:56.142 [*] Connection established to 98.139.211.31 21:59:57.173 &gt;&gt; 0064 +OK hello from popgate 2.48.1 on pop103.rog.mail.bf1.yahoo.com\0D\0A 21:59:57.173 &lt;&lt; 0024 USER YYYYYYYYYYYYYYY\0D\0A 21:59:57.220 &gt;&gt; 0024 +OK password required.\0D\0A 21:59:57.220 &lt;&lt; 0019 PASSXXXXXXXXXXXXXXX\0D\0A 21:59:57.532 &gt;&gt; 0057 +OK maildrop ready, 6 messages (44153 octets) (3124141)\0D\0A 21:59:57.532 &lt;&lt; 0006 STAT\0D\0A 21:59:57.610 &gt;&gt; 0013 +OK 6 44153\0D\0A 21:59:57.610 &lt;&lt; 0006 LIST\0D\0A 21:59:57.672 &gt;&gt; 0031 +OK 6 messages (44153 octets)\0D\0A 21:59:57.672 &gt;&gt; 0009 1 15960\0D\0A 21:59:57.672 &gt;&gt; 0008 2 3130\0D\0A 21:59:57.672 &gt;&gt; 0008 3 6406\0D\0A 21:59:57.672 &gt;&gt; 0008 4 3762\0D\0A 21:59:57.672 &gt;&gt; 0008 5 9249\0D\0A 21:59:57.672 &gt;&gt; 0008 6 5646\0D\0A 21:59:57.672 &gt;&gt; 0003 .\0D\0A 21:59:57.672 &lt;&lt; 0008 RETR 1\0D\0A 21:59:58.343 &gt;&gt; 0018 +OK 16166 octets\0D\0A 21:59:58.343 &gt;&gt; 0088 X-Apparently-To: lflekx@rogers.com via 206.190.37.195; Mon, 23 May 2011 16:25:04 -0700\0D\0A 21:59:58.343 &gt;&gt; 0130 Received-SPF: pass (mta1012.rog.mail.bf1.yahoo.com: domain of root@firetrust.com designates 209.213.221.170 as permitted sender)\0D\0A 21:59:58.343 &gt;&gt; 0062 X-YMailISG: vzsTvc4cZAquRSvNzmMYU4Pj88s7Pn8NLZRCEGjV8NpqpD65\0D\0A 21:59:58.343 &gt;&gt; 0063&nbsp; 3QFba8C42HjcrFNglcRyCKLZFn61CvKisQXl1Ye3O0ZCi7mh9Fk5PcixNuNh\0D\0A 21:59:58.343 &gt;&gt; 0063&nbsp; iMXGokSam6vRPH0XZzQDGTD0aqw92.VDuEX6kKNxE5Po0nt.MNi1bIUE46Fg\0D\0A 21:59:58.343 &gt;&gt; 0063&nbsp; XRp92FmHaIKfrX.M8z1zsZAR_tageh47xWXYHKITwvLAYd41g93eKvlfOnuq\0D\0A 21:59:58.343 &gt;&gt; 0063&nbsp; 4.o18oPonWaHBNzcFAHDwWvjVhhQdNzGsan6T1EE90LYpUymNJcNZ1yYIjX6\0D\0A 21:59:58.343 &gt;&gt; 0063&nbsp; 96pTzV55Tdn6T_4l6aWBogTgH6vObcdLP8Ym2NZaIOG6gIRcQ6krsoGLp7fG\0D\0A 21:59:58.343 &gt;&gt; 0063&nbsp; GJXmQzNVQHWlT2fsOfjwUVm4xKaZ5rNUbxhuY0bmehysYdTHpqSyhu31lftM\0D\0A 21:59:58.343 &gt;&gt; 0063&nbsp; 4iyegmbjJVgPBfvRhOETRnJh47LNuDjTfw_N_SVGs.x9Z.mr4vYJ8RPt0EHQ\0D\0A 21:59:58.343 &gt;&gt; 0063&nbsp; dQS8UjrqMVMQ2TnNKK24soUSLV.jOdxYbrq_L28Jt8SfSMMNpc29lXbUgVbc\0D\0A 21:59:58.343 &gt;&gt; 0063&nbsp; BnKshw3hr6Lmeiwy_5B5JTFuhl4ZYiV2ozJW81HQ5STL8uHusBvhQUdE7sw_\0D\0A 21:59:58.343 &gt;&gt; 0063&nbsp; 1Gpv8nnoMp_KDpEaoLozaWzmVAxh7bU_1CpUAxoIB5Q4mzLBQkJjlk30wffZ\0D\0A 21:59:58.343 &gt;&gt; 0063&nbsp; qcNjICs1hul6tkW4dcIqZPImIl6Sg5UkhxgT_pSPhLJ0s52eAEKOBCG9H5s1\0D\0A 22:00:13.350 8: Socket read timeout. 22:00:31.024 &lt;&lt; 0006 QUIT\0D\0A 22:00:31.102 &gt;&gt; 0025 +OK server signing off.\0D\0A 22:00:31.102 --- Connection closed normally at Mon, 23 May 2011 22:00:31. ---\0A\0A

Thomas R. Stephenson

posted May 24 '11 at 6:05 pm

> The main cause for my confusion is that transfers work fine when I

run Eudora, but not Pegasus.
> If it were a fault within the dll, neither

would work. A packet problem would also result in error
> messages in

both - would it not...?

Not necessarily, Eudora may not be using non-blocking sockets. Try using the following commandline option.

1024 Use blocking sockets; may be needed for some defective WINSOCK implementations.

&gt;&nbsp; The main cause for my confusion is that transfers work fine when I run Eudora, but not Pegasus.&nbsp; &gt;&nbsp; If it were a fault within the dll, neither would work.&nbsp; A packet problem would also result in error &gt;&nbsp; messages in both - would it not...? Not necessarily, Eudora may not be using non-blocking sockets.&nbsp; Try using the following commandline option.1024&nbsp;&nbsp; &nbsp;Use blocking sockets; may be needed for some defective WINSOCK implementations.

Len Lekx

posted May 24 '11 at 6:39 pm

Sooo... I add "-1024" in the command line...? How do I add it to my desktop icon?

(Yes, in some ways, I'm still very new at this... [:D]

Sooo... I add "-1024" in the command line...?&nbsp; How do I add it to my desktop icon?&nbsp;(Yes, in some ways, I'm still very new at this... &nbsp;[:D]

Michael

posted May 24 '11 at 7:26 pm

[quote user="Len Lekx"]How do I add it to my desktop icon?[/quote]

Right-click, selected "Properties" and modify the command line (called Target in the German version, don't know about yours).

[quote user="Len Lekx"]How do I add it to my desktop icon?[/quote]Right-click, selected "Properties" and modify the command line (called Target in the German version, don't know about yours).

			Michael
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Len Lekx

posted May 24 '11 at 8:17 pm

[quote user="idw"]

Right-click, selected "Properties" and modify the command line (called Target in the German version, don't know about yours).

[/quote]

Tried that - there seems to be an issue with the command enclosed in quotes. When I use "C:/Pegasus Mail/Programs/winpm-32.exe -Z1024" I get a message that indicates that Windows can't find the specified program.

When I use "C:/Pegasus Mail/Programs/winpm-32.exe" -Z1024 , I still get the timeout errors.

[quote user="idw"]Right-click, selected "Properties" and modify the command line (called Target in the German version, don't know about yours).[/quote]&nbsp;Tried that - there seems to be an issue with the command enclosed in quotes.&nbsp; When I use "C:/Pegasus Mail/Programs/winpm-32.exe -Z1024" I get a message that indicates that Windows can't find the specified program.&nbsp;When I use "C:/Pegasus Mail/Programs/winpm-32.exe" -Z1024 , I still get the timeout errors.

Michael

posted May 24 '11 at 8:34 pm

[quote user="Len Lekx"]When I use "C:/Pegasus Mail/Programs/winpm-32.exe" -Z1024 , I still get the timeout errors. [/quote]

You might need to add a blank space like this: -Z 1024.

After launching Pegasus Mail you can check the active options via Help => About Pegasus Mail => Info, it should show these lines:

Commandline: -Z 1024

Active -Z options: 33792

[quote user="Len Lekx"]When I use "C:/Pegasus Mail/Programs/winpm-32.exe" -Z1024 , I still get the timeout errors. [/quote] You might need to add a blank space like this: -Z 1024. After launching Pegasus Mail you can check the active options via Help =&gt; About Pegasus Mail =&gt; Info, it should show these lines: <blockquote> Commandline: -Z 1024 Active -Z options: 33792 </blockquote> &nbsp;

			Michael
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Len Lekx

posted May 24 '11 at 8:55 pm

Yup - adding the space worked. I'm seeing what you said I should in the Info window.

However... the timeout problem persists. What version of WinSock do you have on your setup...? Mine reports V2.0... in case there may be compatability issues with a newer version...?

Yup - adding the space worked.&nbsp; I'm seeing what you said I should in the Info window.&nbsp;However... the timeout problem persists. What version of WinSock do you have on your setup...?&nbsp; Mine reports V2.0... in case there may be compatability issues with a newer version...?

Michael

posted May 24 '11 at 10:15 pm

[quote user="Len Lekx"]However... the timeout problem persists. What version of WinSock do you have on your setup...? Mine reports V2.0... in case there may be compatability issues with a newer version...?[/quote]

If you didn't mess around with it there shouldn't be a problem on any current Windows version.

[quote user="Len Lekx"]However... the timeout problem persists. What version of WinSock do you have on your setup...?&nbsp; Mine reports V2.0... in case there may be compatability issues with a newer version...?[/quote]If you didn't mess around with it there shouldn't be a problem on any current Windows version.

			Michael
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Len Lekx

posted May 24 '11 at 10:39 pm

Hence my dilemma... [:S] I did nothing except upgrade to Win7 Pro 64-bit, and transferred my Pegasus Mail installation using Easy Transfer. It worked fine with XP, so why doesn't it work now...?

At this point, I'm wondering if I should maybe try copying my mailbox to an external drive, do a clean re-install of Win7, and install Pegasus again from scratch...

Hence my dilemma...&nbsp; [:S]&nbsp; I did nothing except upgrade to Win7 Pro 64-bit, and transferred my Pegasus Mail installation using Easy Transfer.&nbsp; It worked fine with XP, so why doesn't it work now...?&nbsp;At this point, I'm wondering if I should maybe try copying my mailbox to an external drive, do a clean re-install of Win7, and install Pegasus again from scratch...

Michael

posted May 25 '11 at 12:52 am

[quote user="Len Lekx"]I did nothing except upgrade to Win7 Pro 64-bit, and transferred my Pegasus Mail installation using Easy Transfer. It worked fine with XP, so why doesn't it work now...?[/quote]

You didn't reply to my post about checking the installation path: If you "transferred" your installation from XP to Windows 7 this may very well be a reason for problems if you didn't take into account the "user access control" features Windows 7 enforces as opposed to Windows XP (although the symptom is a rather unusual one IMO).

[quote user="Len Lekx"]I did nothing except upgrade to Win7 Pro 64-bit, and transferred my Pegasus Mail installation using Easy Transfer.&nbsp; It worked fine with XP, so why doesn't it work now...?[/quote]You didn't reply to my post about checking the installation path: If you "transferred" your installation from XP to Windows 7 this may very well be a reason for problems if you didn't take into account the "user access control" features Windows 7 enforces as opposed to Windows XP (although the symptom is a rather unusual one IMO).

			Michael
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