If you are installing using new 4.61 exe download it will install to c:\pmail by default and is where most should accept default offered. That may or may not be your current install but it is probably  where it is now also though path to winpm-32.exe might be just slightly different as new full clean install places the exe's in :c:\pmail\programs

The install archive exe does not contain configuration data at all and only default mail folders plus sample or introduction message only if a clean full install. *IF" old setup is detected then  installer will pick up and use old location, old settings, and old folders and messages and that can be very good or very bad. Very convenient and easy if you want to save everything "old" but very bad if you want a new clean installation. Good if all old settings were correct and very bad if there just one or more critical settings are not correct. That is why reinstall is hardly ever necessary and seldom fixes any user problems. To do that or get a clean install you must relocate Pegasus Mail files now on drive and preferable encase them within a compressed archive so installer can not find them during clean full install. Then later after up and running with new install you can copy back the messages and messages folders and address book information and such, keeping in mind that anything that had errors before will still have them after copy to new install also. What should never be copied back to new install is the old configuration and settings or  pmail.ini or related *.pnd files if there is any known defect you are trying to repair by new install. Only restore old settings and ini file if old setup or version was working correctly when  last used.

Every 4 years or so I join here to ask a Q or two. Have used Pegasus

(currently 4.52(WIn32) for 10 years+ and am a cyber-challenged old professor.

Recently

I got error messages when I attempted to alphabetize Inbox and Pegasus

closed; now error messages when I Send email and nothing is mailed. Cannot Debug -- Pegasus

closes .

Can I download Pegasus again (maybe the new version)  and have all my folders saved? Or repair somehow.

Many thanks,

[quote user="NeilRoss"]Recently

I got error messages when I attempted to alphabetize Inbox and Pegasus

closed; now error messages when I Send email and nothing is mailed. [/quote]

Neil, can you please be more specific: What error messages? What does alphabetize Inbox mean?

Thx for your response.

Alphabetize = Clicking "From" in first Inbox column to alphabetize senders.Click and get one sender, then Error = Pegasus Must Close.

When I Send email I get error message "Error creating Device Independent Bitmap" -- then Pegasus "must close". And email does not get sent or leave the computer, but I get Copy to Self.

Make any sense?

I wanted to download latest Pegasus version,but I was unsure if I did if I would lose 10 years of folders/Files I really want to keep. I've noticed when I save email files to disk I get a zillion pages with messages but also with a ton of HTML code and other extraneous stuff which makes it really hard to peruse when trying to find one old email from 2005, etc..

So many thanks for you input.

Neil

[quote user="NeilRoss"]Alphabetize = Clicking "From" in first Inbox column to alphabetize senders.Click and get one sender, then Error = Pegasus Must Close.[/quote]

There's obviously a challenging message in your "Inbox", if you try to open them one by one you should be able to figure out which one it is.

[quote user="NeilRoss"]When I Send email I get error message "Error creating Device Independent Bitmap" -- then Pegasus "must close". 

[/quote]

Do you use a signature with an embedded image?

[quote user="NeilRoss"]I wanted to download latest Pegasus version,but I was unsure if I did if I would lose 10 years of folders/Files I really want to keep.[/quote]

Create a backup of your mailbox directories (or even the complete Pegasus Mail installation) before updating so you're on the safe side. Do you use Pegasus Mail with multiple Pegasus Mail user names? If not it should be pretty simple, otherwise you have to go through the whole process several times if you're not using Pegasus Mail's default install. Mailbox paths are shown on the Help => About Pegasus Mail => Info screen.