Community Discussions and Support
Some help for a beginner?

Zone Alarm may be blocking the connection.  I replaced Zone Alarm with Comodo at home because Zone Alarm was blocking access even though it appeared to be configured correctly.  I don't recall ever being able to successfully temporarily disable Zone Alarm for testing.  It wasn't until I uninstalled it that I confirmed it as the problem.  This goes back a couple of years so may not be pertinent to the current version but there may be a connection if you've always had ZA and have never been able to get an email client to work.

 

<p>Zone Alarm may be blocking the connection.  I replaced Zone Alarm with Comodo at home because Zone Alarm was blocking access even though it appeared to be configured correctly.  I don't recall ever being able to successfully temporarily disable Zone Alarm for testing.  It wasn't until I uninstalled it that I confirmed it as the problem.  This goes back a couple of years so may not be pertinent to the current version but there may be a connection if you've always had ZA and have never been able to get an email client to work.</p><p> </p>

Hi there,

 

I just installed the pegasus, even though I was warned it would be a tough one to set up. 

I have a hotmail account, , which is a little different and thus, makes it difficult for me to make the pop3 address work. 

Now, before that: I have the avast free, it detects the pegasus pop3 and probably doesn't stop it. I also use zone alarm and completely allowed pegasus to do as it pleases. 

For incoming, I've got: server: pop3.live.com,  port: 995, SSL. 

When I try to download e-mail, I get:

POP3 network or protocol error: Showing communication between pegasus and the server appears at the foot of this window. And below: Trace showing end of transaction - << No trace information available >> 

 I assume the error is in my pop3 profile -> username@pop3.com. See, this is university mail and to log in, it requires the entire address  me@myuniversity.com. This and only this is my username. Just 'me' doesn't work. 

Any suggestions? 

 

OK, I begin to get the whole thing. Still doesn't work, though. 


 

&lt;p&gt;Hi there,&lt;/p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;I just installed the pegasus, even though I was warned it would be a tough one to set up.&amp;nbsp;&lt;/p&gt;&lt;p&gt;I have a hotmail account, , which is a little different and thus, makes it difficult for me to make the pop3 address work.&amp;nbsp;&lt;/p&gt;&lt;p&gt;Now, before that: I have the avast free, it detects the pegasus pop3 and probably doesn&#039;t stop it. I also use zone alarm and completely allowed pegasus to do as it pleases.&amp;nbsp; &lt;/p&gt;&lt;p&gt;For incoming, I&#039;ve got: server: pop3.live.com,&amp;nbsp; port: 995, SSL.&amp;nbsp;&lt;/p&gt;&lt;p&gt;When I try to download e-mail, I get: &lt;/p&gt;&lt;p&gt;POP3 network or protocol error: Showing communication between pegasus and the server appears at the foot of this window. And below: Trace showing end of transaction - &amp;lt;&amp;lt; No trace information available &amp;gt;&amp;gt;&amp;nbsp; &lt;/p&gt;&lt;p&gt;&amp;nbsp;I assume the error is in my pop3 profile -&amp;gt; username@pop3.com. See, this is university mail and to log in, it requires the entire address&amp;nbsp; me@myuniversity.com. This and only this is my username. Just &#039;me&#039; doesn&#039;t work.&amp;nbsp; &lt;/p&gt;&lt;p&gt;Any suggestions?&amp;nbsp; &lt;/p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;OK, I begin to get the whole thing. Still doesn&#039;t work, though.&amp;nbsp; &lt;/p&gt;&lt;p&gt; &lt;/p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;

OK, this is annoying me now.

 

I followed these step by step: 

(a) -POP3-

  Server host name: pop3.live.com
  User name: <your_user_name>@hotmail.com
  Password: <your_password>
  Server TCP/IP port: 995
  SSL/TLS: via direct SSL connect
  Enable server certificate fingerprint tracking: checked

(b) - SMTP via SSL -

  Server host name: smtp.live.com
  Server TCP/IP port: 465
  SSL/TLS: via direct ssl connection
  Enable server certificate fingerprint tracking: unchecked
  SMTP Authentication: Login to the SMTP server using POP3
  username/password (the Hotmail-POP3-definition has been chosen)
 

 

Everything should be fine! For a moment there, I thought it was the firewall or antivirus blocking. When I switched them off, the same error occured again and nothing happened. 

For the record... NO email client has worked on any pc or OS of mine. 

&lt;p&gt;OK, this is annoying me now.&lt;/p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;I followed these step by step:&amp;nbsp;&lt;/p&gt;&lt;p&gt;(a) -POP3- &amp;nbsp; Server host name: pop3.live.com &amp;nbsp; User name: &amp;lt;your_user_name&amp;gt;@hotmail.com &amp;nbsp; Password: &amp;lt;your_password&amp;gt; &amp;nbsp; Server TCP/IP port: 995 &amp;nbsp; SSL/TLS: via direct SSL connect &amp;nbsp; Enable server certificate fingerprint tracking: checked (b) - SMTP via SSL - &amp;nbsp; Server host name: smtp.live.com &amp;nbsp; Server TCP/IP port: 465 &amp;nbsp; SSL/TLS: via direct ssl connection &amp;nbsp; Enable server certificate fingerprint tracking: unchecked &amp;nbsp; SMTP Authentication: Login to the SMTP server using POP3 &amp;nbsp; username/password (the Hotmail-POP3-definition has been chosen) &amp;nbsp;&lt;/p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Everything should be fine! For a moment there, I thought it was the firewall or antivirus blocking. When I switched them off, the same error occured again and nothing happened.&amp;nbsp; &lt;/p&gt;&lt;p&gt;For the record... NO email client has worked on any pc or OS of mine.&amp;nbsp; &lt;/p&gt;
live preview
enter atleast 10 characters
WARNING: You mentioned %MENTIONS%, but they cannot see this message and will not be notified
Saving...
Saved
With selected deselect posts show selected posts
All posts under this topic will be deleted ?
Pending draft ... Click to resume editing
Discard draft