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IMAP problems and disappearing emails

the exact message is 

"The IMAP server that manages this mailbox or folder has reported an error during the operation you have attempted to perform.

could this be it ? 


--- Mon, 08 Aug 2011 21:30:01 ---

Connect to 'imap4.blueyonder.co.uk' port 993, timeout 60.

21:30:01.829 [*] Connection established to 62.254.26.203

21:30:01.919 [*] SSL/TLS session established: RC4, OFB mode, keysize 128 bits

21:30:01.919 [*] Certificate user is cn=imap4.blueyonder.co.uk, ou=internet operations, o=Virgin Media Ltd, l=Hook, sp=Hampshire, c=GB

21:30:01.919 [*] Certificate is valid from Tue Mar 29 00:00:00 2011 to Thu Mar 28 23:59:59 2013

21:30:01.919 [*] Certificate fingerprint is 4481DBCEC5FF6954330130F7AC18BB5B

21:30:06.015 18: SSL read error -41 (locus 0, type 0, 'No data was read because the remote system closed the connection (recv() == 0)\FFFFFFCC\FFFFFFCC')

21:30:06.015 --- Connection closed normally at Mon, 08 Aug 2011 21:30:06. ---\0A\0A 

 

 



<p>the exact message is </p><p>"The IMAP server that manages this mailbox or folder has reported an error during the operation you have attempted to perform.</p><p>could this be it ? </p><p> </p><p>--- Mon, 08 Aug 2011 21:30:01 ---</p><p>Connect to 'imap4.blueyonder.co.uk' port 993, timeout 60.</p><p>21:30:01.829 [*] Connection established to 62.254.26.203</p><p>21:30:01.919 [*] SSL/TLS session established: RC4, OFB mode, keysize 128 bits</p><p>21:30:01.919 [*] Certificate user is cn=imap4.blueyonder.co.uk, ou=internet operations, o=Virgin Media Ltd, l=Hook, sp=Hampshire, c=GB</p><p>21:30:01.919 [*] Certificate is valid from Tue Mar 29 00:00:00 2011 to Thu Mar 28 23:59:59 2013</p><p>21:30:01.919 [*] Certificate fingerprint is 4481DBCEC5FF6954330130F7AC18BB5B</p><p>21:30:06.015 18: SSL read error -41 (locus 0, type 0, 'No data was read because the remote system closed the connection (recv() == 0)\FFFFFFCC\FFFFFFCC')</p><p>21:30:06.015 --- Connection closed normally at Mon, 08 Aug 2011 21:30:06. ---\0A\0A </p><p> </p><p> </p><p> </p><p> </p>

Ive got an IMAP profile to my ISP ( blueyonder.co.uk, I think subcontracted their mail to Google about 12 months ago ). I get , seemingly random  messages that there has been an error  on connection  and then open an email from ????  that has no content. the email is recoverable from the [GoogelMail] All Mail folder  . this is so irritating and unpredictable that its making  Pmail/Blueyonder almost unusable 

the folder structure I see on connection is

New/unread Mail

+[GoogleMail] 

Drafts

Followup

Misc

Sent

etc

 and [GoogleMail]

           All Mail

           Bin

          Drafts 

etc

the error i find  on logging is this  

--- Tue, 19 Jul 2011 20:46:35 ---

Connect to 'imap4.blueyonder.co.uk' port 993, timeout 60.

20:46:35.038 [*] Connection established to 

20:46:35.101 [*] SSL/TLS session established: RC4, OFB mode, keysize 128 bits

20:46:35.101 [*] Certificate user is cn=imap4.blueyonder.co.uk, ou=internet operations, o=Virgin Media Ltd, l=Hook, sp=Hampshire, c=GB

20:46:35.101 [*] Certificate is valid from Tue Mar 29 01:00:00 2011 to Thu Mar 28 23:59:59 2013

20:46:35.101 [*] Certificate fingerprint is 4481DBCEC5FF6954330130F7AC18BB5B

20:46:35.116 >> 0055 * OK Virgin Media IMAP4 server ready [ e3c658782BY ].\0D\0A

20:46:35.116 << 0045 A1 LOGIN "xxxxx" "xxxxxx"\0D\0A

20:46:36.881 >> 0067 A1 OK xxxxxxxxxx authenticated (Success)\0D\0A

20:46:36.881 << 0019 A2 SELECT "INBOX"\0D\0A

20:46:36.177 >> 0052 * FLAGS (\\Answered \\Flagged \\Draft \\Deleted \\Seen)\0D\0A

20:46:36.177 >> 0086 * OK [PERMANENTFLAGS (\\Answered \\Flagged \\Draft \\Deleted \\Seen \\*)] Flags permitted.\0D\0A

20:46:36.177 >> 0042 * OK [UIDVALIDITY 628585878] UIDs valid.\0D\0A

20:46:36.177 >> 0014 * 331 EXISTS\0D\0A

20:46:36.177 >> 0012 * 0 RECENT\0D\0A

20:46:36.177 >> 0042 * OK [UIDNEXT 10132] Predicted next UID.\0D\0A

20:46:36.177 >> 0046 A2 OK [READ-WRITE] INBOX selected. (Success)\0D\0A

20:46:36.177 << 0026 A3 FETCH 1:* (UID FLAGS)\0D\0A

20:46:36.427 >> 0046 * 1 FETCH (UID 9619 FLAGS (\\Answered \\Seen))\0D\0A

20:46:36.427 >> 0046 * 2 FETCH (UID 9620 FLAGS (\\Answered \\Seen))\0D\0A

20:46:36.427 >> 0036 * 3 FETCH (UID 9626 FLAGS (\\Seen))\0D\0A

<snipped>

20:46:37.754 >> 0034 * 330 FETCH (UID 10130 FLAGS ())\0D\0A

20:46:37.754 >> 0034 * 331 FETCH (UID 10131 FLAGS ())\0D\0A

20:46:37.754 >> 0015 A3 OK Success\0D\0A

20:46:37.754 << 0226 A4 UID FETCH 10129,10130,10131 (FLAGS UID RFC822.SIZE BODY.PEEK[HEADER.FIELDS (FROM SUBJECT TO DATE X-PMUUE MIME-VERSION CONTENT-TYPE RESENT-FROM PRIORITY X-PMENC X-CONFIRM-READING-TO X-PM-ENCRYPTOR X-CS X-PM-CIRCULATE-TO)])\0D\0A

20:46:37.020 >> 0222 * 329 FETCH (UID 10129 RFC822.SIZE 10164 FLAGS () BODY[HEADER.FIELDS (FROM SUBJECT TO DATE X-PMUUE MIME-VERSION CONTENT-TYPE RESENT-FROM PRIORITY X-PMENC X-CONFIRM-READING-TO X-PM-ENCRYPTOR X-CS X-PM-CIRCULATE-TO)] {342}\0D\0A

20:46:37.020 >> [342 bytes read as undeblocked data]

20:46:37.020 >> 0003 )\0D\0A

20:46:37.020 >> 0222 * 330 FETCH (UID 10130 RFC822.SIZE 22826 FLAGS () BODY[HEADER.FIELDS (FROM SUBJECT TO DATE X-PMUUE MIME-VERSION CONTENT-TYPE RESENT-FROM PRIORITY X-PMENC X-CONFIRM-READING-TO X-PM-ENCRYPTOR X-CS X-PM-CIRCULATE-TO)] {332}\0D\0A

20:46:37.020 >> [332 bytes read as undeblocked data]

20:46:37.020 >> 0003 )\0D\0A

20:46:37.020 >> 0223 * 331 FETCH (UID 10131 RFC822.SIZE 219427 FLAGS () BODY[HEADER.FIELDS (FROM SUBJECT TO DATE X-PMUUE MIME-VERSION CONTENT-TYPE RESENT-FROM PRIORITY X-PMENC X-CONFIRM-READING-TO X-PM-ENCRYPTOR X-CS X-PM-CIRCULATE-TO)] {273}\0D\0A

20:46:37.020 >> [273 bytes read as undeblocked data]

20:46:37.020 >> 0003 )\0D\0A

20:46:37.020 >> 0015 A4 OK Success\0D\0A

20:46:37.160 << 0056 A5 UID FETCH 10073 (FLAGS UID RFC822.SIZE BODY.PEEK[])\0D\0A

20:46:38.690 >> 0079 * 286 FETCH (UID 10073 RFC822.SIZE 6021 FLAGS (\\Answered \\Seen) BODY[] {6021}\0D\0A

20:46:38.768 >> [6021 bytes read as undeblocked data]

20:46:38.768 >> 0003 )\0D\0A

20:46:38.768 >> 0015 A5 OK Success\0D\0A

20:46:53.150 << 0010 A6 CLOSE\0D\0A

20:46:53.384 >> 0050 A6 OK Returned to authenticated state. (Success)\0D\0A

20:46:53.384 << 0011 A7 LOGOUT\0D\0A

20:46:53.603 >> 0024 * BYE LOGOUT Requested\0D\0A

20:46:53.603 >> 0029 A7 OK 73 good day (Success)\0D\0A

20:46:53.603 --- Connection closed normally at Tue, 19 Jul 2011 20:46:53. ---\0A\0A

 

&lt;p&gt;Ive got an IMAP profile to my ISP ( blueyonder.co.uk, I think subcontracted their mail to Google about 12 months ago ). I get , seemingly random &amp;nbsp;messages that there has been an error &amp;nbsp;on connection &amp;nbsp;and then open an email from ???? &amp;nbsp;that has no content. the email is recoverable from the [GoogelMail] All Mail folder &amp;nbsp;. this is so&amp;nbsp;irritating&amp;nbsp;and unpredictable that its making &amp;nbsp;Pmail/Blueyonder almost unusable&amp;nbsp;&lt;/p&gt;&lt;p&gt;the folder structure I see on connection is &lt;/p&gt;&lt;p&gt;New/unread Mail&lt;/p&gt;&lt;p&gt;+[GoogleMail]&amp;nbsp;&lt;/p&gt;&lt;p&gt;Drafts&lt;/p&gt;&lt;p&gt;Followup&lt;/p&gt;&lt;p&gt;Misc&lt;/p&gt;&lt;p&gt;Sent &lt;/p&gt;&lt;p&gt;etc&lt;/p&gt;&lt;p&gt;&amp;nbsp;and [GoogleMail]&lt;/p&gt;&lt;p&gt;&amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp;All Mail&lt;/p&gt;&lt;p&gt;&amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp;Bin&lt;/p&gt;&lt;p&gt;&amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; Drafts&amp;nbsp;&lt;/p&gt;&lt;p&gt;etc&lt;/p&gt;&lt;p&gt;the error i find &amp;nbsp;on logging is this &amp;nbsp;&lt;/p&gt;&lt;p&gt;--- Tue, 19 Jul 2011 20:46:35 ---&lt;/p&gt;&lt;p&gt;Connect to &#039;imap4.blueyonder.co.uk&#039; port 993, timeout 60.&lt;/p&gt;&lt;p&gt;20:46:35.038 [*] Connection established to&amp;nbsp;&lt;/p&gt;&lt;p&gt;20:46:35.101 [*] SSL/TLS session established: RC4, OFB mode, keysize 128 bits&lt;/p&gt;&lt;p&gt;20:46:35.101 [*] Certificate user is cn=imap4.blueyonder.co.uk, ou=internet operations, o=Virgin Media Ltd, l=Hook, sp=Hampshire, c=GB&lt;/p&gt;&lt;p&gt;20:46:35.101 [*] Certificate is valid from Tue Mar 29 01:00:00 2011 to Thu Mar 28 23:59:59 2013&lt;/p&gt;&lt;p&gt;20:46:35.101 [*] Certificate fingerprint is 4481DBCEC5FF6954330130F7AC18BB5B&lt;/p&gt;&lt;p&gt;20:46:35.116 &amp;gt;&amp;gt; 0055 * OK Virgin Media IMAP4 server ready [ e3c658782BY ].\0D\0A&lt;/p&gt;&lt;p&gt;20:46:35.116 &amp;lt;&amp;lt; 0045 A1 LOGIN &quot;xxxxx&quot; &quot;xxxxxx&quot;\0D\0A&lt;/p&gt;&lt;p&gt;20:46:36.881 &amp;gt;&amp;gt; 0067 A1 OK xxxxxxxxxx authenticated (Success)\0D\0A&lt;/p&gt;&lt;p&gt;20:46:36.881 &amp;lt;&amp;lt; 0019 A2 SELECT &quot;INBOX&quot;\0D\0A&lt;/p&gt;&lt;p&gt;20:46:36.177 &amp;gt;&amp;gt; 0052 * FLAGS (\\Answered \\Flagged \\Draft \\Deleted \\Seen)\0D\0A&lt;/p&gt;&lt;p&gt;20:46:36.177 &amp;gt;&amp;gt; 0086 * OK [PERMANENTFLAGS (\\Answered \\Flagged \\Draft \\Deleted \\Seen \\*)] Flags permitted.\0D\0A&lt;/p&gt;&lt;p&gt;20:46:36.177 &amp;gt;&amp;gt; 0042 * OK [UIDVALIDITY 628585878] UIDs valid.\0D\0A&lt;/p&gt;&lt;p&gt;20:46:36.177 &amp;gt;&amp;gt; 0014 * 331 EXISTS\0D\0A&lt;/p&gt;&lt;p&gt;20:46:36.177 &amp;gt;&amp;gt; 0012 * 0 RECENT\0D\0A&lt;/p&gt;&lt;p&gt;20:46:36.177 &amp;gt;&amp;gt; 0042 * OK [UIDNEXT 10132] Predicted next UID.\0D\0A&lt;/p&gt;&lt;p&gt;20:46:36.177 &amp;gt;&amp;gt; 0046 A2 OK [READ-WRITE] INBOX selected. (Success)\0D\0A&lt;/p&gt;&lt;p&gt;20:46:36.177 &amp;lt;&amp;lt; 0026 A3 FETCH 1:* (UID FLAGS)\0D\0A&lt;/p&gt;&lt;p&gt;20:46:36.427 &amp;gt;&amp;gt; 0046 * 1 FETCH (UID 9619 FLAGS (\\Answered \\Seen))\0D\0A&lt;/p&gt;&lt;p&gt;20:46:36.427 &amp;gt;&amp;gt; 0046 * 2 FETCH (UID 9620 FLAGS (\\Answered \\Seen))\0D\0A&lt;/p&gt;&lt;p&gt;20:46:36.427 &amp;gt;&amp;gt; 0036 * 3 FETCH (UID 9626 FLAGS (\\Seen))\0D\0A&lt;/p&gt;&lt;p&gt;&amp;lt;snipped&amp;gt;&lt;/p&gt;&lt;p&gt;20:46:37.754 &amp;gt;&amp;gt; 0034 * 330 FETCH (UID 10130 FLAGS ())\0D\0A&lt;/p&gt;&lt;p&gt;20:46:37.754 &amp;gt;&amp;gt; 0034 * 331 FETCH (UID 10131 FLAGS ())\0D\0A&lt;/p&gt;&lt;p&gt;20:46:37.754 &amp;gt;&amp;gt; 0015 A3 OK Success\0D\0A&lt;/p&gt;&lt;p&gt;20:46:37.754 &amp;lt;&amp;lt; 0226 A4 UID FETCH 10129,10130,10131 (FLAGS UID RFC822.SIZE BODY.PEEK[HEADER.FIELDS (FROM SUBJECT TO DATE X-PMUUE MIME-VERSION CONTENT-TYPE RESENT-FROM PRIORITY X-PMENC X-CONFIRM-READING-TO X-PM-ENCRYPTOR X-CS X-PM-CIRCULATE-TO)])\0D\0A&lt;/p&gt;&lt;p&gt;20:46:37.020 &amp;gt;&amp;gt; 0222 * 329 FETCH (UID 10129 RFC822.SIZE 10164 FLAGS () BODY[HEADER.FIELDS (FROM SUBJECT TO DATE X-PMUUE MIME-VERSION CONTENT-TYPE RESENT-FROM PRIORITY X-PMENC X-CONFIRM-READING-TO X-PM-ENCRYPTOR X-CS X-PM-CIRCULATE-TO)] {342}\0D\0A&lt;/p&gt;&lt;p&gt;20:46:37.020 &amp;gt;&amp;gt; [342 bytes read as undeblocked data]&lt;/p&gt;&lt;p&gt;20:46:37.020 &amp;gt;&amp;gt; 0003 )\0D\0A&lt;/p&gt;&lt;p&gt;20:46:37.020 &amp;gt;&amp;gt; 0222 * 330 FETCH (UID 10130 RFC822.SIZE 22826 FLAGS () BODY[HEADER.FIELDS (FROM SUBJECT TO DATE X-PMUUE MIME-VERSION CONTENT-TYPE RESENT-FROM PRIORITY X-PMENC X-CONFIRM-READING-TO X-PM-ENCRYPTOR X-CS X-PM-CIRCULATE-TO)] {332}\0D\0A&lt;/p&gt;&lt;p&gt;20:46:37.020 &amp;gt;&amp;gt; [332 bytes read as undeblocked data]&lt;/p&gt;&lt;p&gt;20:46:37.020 &amp;gt;&amp;gt; 0003 )\0D\0A&lt;/p&gt;&lt;p&gt;20:46:37.020 &amp;gt;&amp;gt; 0223 * 331 FETCH (UID 10131 RFC822.SIZE 219427 FLAGS () BODY[HEADER.FIELDS (FROM SUBJECT TO DATE X-PMUUE MIME-VERSION CONTENT-TYPE RESENT-FROM PRIORITY X-PMENC X-CONFIRM-READING-TO X-PM-ENCRYPTOR X-CS X-PM-CIRCULATE-TO)] {273}\0D\0A&lt;/p&gt;&lt;p&gt;20:46:37.020 &amp;gt;&amp;gt; [273 bytes read as undeblocked data]&lt;/p&gt;&lt;p&gt;20:46:37.020 &amp;gt;&amp;gt; 0003 )\0D\0A&lt;/p&gt;&lt;p&gt;20:46:37.020 &amp;gt;&amp;gt; 0015 A4 OK Success\0D\0A&lt;/p&gt;&lt;p&gt;20:46:37.160 &amp;lt;&amp;lt; 0056 A5 UID FETCH 10073 (FLAGS UID RFC822.SIZE BODY.PEEK[])\0D\0A&lt;/p&gt;&lt;p&gt;20:46:38.690 &amp;gt;&amp;gt; 0079 * 286 FETCH (UID 10073 RFC822.SIZE 6021 FLAGS (\\Answered \\Seen) BODY[] {6021}\0D\0A&lt;/p&gt;&lt;p&gt;20:46:38.768 &amp;gt;&amp;gt; [6021 bytes read as undeblocked data]&lt;/p&gt;&lt;p&gt;20:46:38.768 &amp;gt;&amp;gt; 0003 )\0D\0A&lt;/p&gt;&lt;p&gt;20:46:38.768 &amp;gt;&amp;gt; 0015 A5 OK Success\0D\0A&lt;/p&gt;&lt;p&gt;20:46:53.150 &amp;lt;&amp;lt; 0010 A6 CLOSE\0D\0A&lt;/p&gt;&lt;p&gt;20:46:53.384 &amp;gt;&amp;gt; 0050 A6 OK Returned to authenticated state. (Success)\0D\0A&lt;/p&gt;&lt;p&gt;20:46:53.384 &amp;lt;&amp;lt; 0011 A7 LOGOUT\0D\0A&lt;/p&gt;&lt;p&gt;20:46:53.603 &amp;gt;&amp;gt; 0024 * BYE LOGOUT Requested\0D\0A&lt;/p&gt;&lt;p&gt;20:46:53.603 &amp;gt;&amp;gt; 0029 A7 OK 73 good day (Success)\0D\0A&lt;/p&gt;&lt;p&gt;20:46:53.603 --- Connection closed normally at Tue, 19 Jul 2011 20:46:53. ---\0A\0A&lt;/p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;

Unfortunately, that appears to be a perfectly normal IMAP transaction to me - all the commands appear to be correct and to receive correct answers.

My guess is that you've picked a transcript showing successful operation - Pegasus Mail's session transcripts capture everything, not just failures. Could you try to find one indicating an actual error?

Cheers!

-- David --

Unfortunately, that appears to be a perfectly normal IMAP transaction to me - all the commands appear to be correct and to receive correct answers. My guess is that you&#039;ve picked a transcript showing successful operation - Pegasus Mail&#039;s session transcripts capture everything, not just failures. Could you try to find one indicating an actual error? Cheers! -- David --
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