[quote user="bfluet"]... select Sharing and Security.  Select the Security tab then in the top half of that window select the user for whom you need to change permissions (if not listed use the Add button to add).  Once that user is selected, tick the Allow box on the Full Control line....
[/quote]
I started another thread for this subject.

I'm having trouble moving my mailbox to a new machine running XP and Pegasus 4.6.1.  I moved the mailbox folder per the instructions in the "I have just purchased a new computer and I want to move my Pegasus Mail files to it from my old machine. How can I do this?" FAQ, but the new system hasn't found it.  I also looked for the "Check tray list" option in the Folders menu per "Why can't I see some of/all the mail folders I created using older versions of Pegasus Mail?", but I haven't been able to find it.

It would be helpful if you could post the setup information from both machines.

This can be found under Help (main toolbar) - About Pegasus Mail - Info.

Okay, I have the mailbox.  I see "New mail" and the other filing tray that was in the old system's mailbox, but none of the message folders.

Do you still want to see the system info?

Hard to know, as you have not told us much.

If you navigate to your mailbox can you see the folders? How did you effect the transfer?

Make sure that nothing you transferred is marked "read only". 

> If you navigate to your mailbox can you see the folders?

I see "New mail" and the other filing tray that was in the old system's mailbox, but none of the message folders.

> How did you effect the transfer?

 pen drive

> Make sure that nothing you transferred is marked "read only". 

Are you sure?  I didn't change any permissions manually, I just copied the mailbox.  If the read/write status of the mailbox was changed in the transfer, how do I make the mailbox usable and secure?  The only change I made intentionally is that I was logged on as an admin on the old machine and I'm a regular (limited) user on the new one.  I also tried renaming the mailbox to User and creating a User login id in Pegasus, but that didn't work.

Might be best to start from the beginning.

Plse post the system info from both setups.

Old setup

Pegasus Mail for Microsoft Windows
Copyright (C) 1992-2010, David Harris, all rights reserved
Electronic mail to support@pmail.gen.nz.

WinPMail version: Version 4.52 (Win32), Jan 13 2010
Language resources: Standard UK English resource set
Extension Manager version: 1.13
Operating mode: Standalone
User name and ID: Admin, 0
Windows version: 5.1
Windows flag word: 0
WINPMAIL.EXE directory: C:\PMAIL\Programs
Home mailbox location: C:\PMAIL\MAIL\Admin
New mailbox location: C:\PMAIL\MAIL\Admin
TMP environment variable: C:\DOCUME~1\User\LOCALS~1\Temp
TEMP environment variable: C:\DOCUME~1\User\LOCALS~1\Temp
LAN-based SMTP support: N, N, N
NetWare MHS support: N, N, N
Built-in TCP/IP support: Enabled
  - WINSOCK version: WinSock 2.0
  - WINSOCK path: C:\WINDOWS\system32\WSOCK32.DLL
Commandline: -A
Active -Z options: 32768
PMR variable: (None)
PML variable: (None)
MAI variable: (None)
NB variable: (None)
Autofiltering folders: 0 (0 active, 0 inactive)
Last new mail count: 2

New setup

Pegasus Mail for Microsoft Windows
Copyright (C) 1992-2011, David Harris, all rights reserved
Electronic mail to support@pmail.gen.nz.

WinPMail version: Version 4.61 (Win32), Feb  5 2011
Language resources: Standard UK English resource set
Extension Manager version: 1.13
Operating mode: Standalone
User name and ID: Admin, 0
Windows version: 5.1
Windows flag word: 0
WINPMAIL.EXE directory: C:\PMAIL\Programs
Home mailbox location: C:\PMAIL\MAIL\Admin
New mailbox location: C:\PMAIL\MAIL\Admin
TMP environment variable: C:\DOCUME~1\User\LOCALS~1\Temp
TEMP environment variable: C:\DOCUME~1\User\LOCALS~1\Temp
LAN-based SMTP support: N, N, N
NetWare MHS support: N, N, N
Built-in TCP/IP support: Enabled
  - WINSOCK version: WinSock 2.0
  - WINSOCK path: C:\WINDOWS\system32\WSOCK32.DLL
Commandline: -A
Active -Z options: 32768
PMR variable: (None)
PML variable: (None)
MAI variable: (None)
NB variable: (None)
Autofiltering folders: 0 (0 active, 0 inactive)
Last new mail count: 3
 

Both of those display of Help, About, Info button are from an XP machine. Where is the one from the win7 machine?

> Where is the one from the win7 machine?

Both machines run XP.  The only significant difference between them that I know of is that I'm logged on as a limited user now instead of as an administrator.

[quote user="drakken"]

> Where is the one from the win7 machine?

Both machines run XP.  The only significant difference between them that I know of is that I'm logged on as a limited user now instead of as an administrator.

[/quote]

Maybe we should start at the very beginning again. Unless I am missing some of this thread I do not see where you state you actually ran the setup installer of 4.61 on the new machine. I see only mention of copy of something from old drive to new machine drive with a USB removable drive use to facillitate the transfer.

You did not or couldn't possibly have move any new mail folder because thee is no such thing. New mail is just a virtual display of .cnm files in the  new mail location. Other messages folders are real folders and are made up of a pair of files of same name with *.pmm and *.pmi extensions. What exactly did you copy from old drive and what exactly did you paste to proper location on the new machine's drive?

> I do not see where you state you actually ran the setup installer of 4.61 on the new machine.

My new machine runs XP and Pegasus 4.6.1.  I installed Pegasus some time ago.

> What exactly did you copy from old drive and what exactly did you paste to proper location on the new machine's drive?

I moved a copy of C:\PMAIL\MAIL\ADMIN, including all of its contents, from the old machine to the same path on the new machine.  That's what the "... I want to move my Pegasus Mail files to [my new computer] from my old machine...." FAQ said to do.

> You did not or couldn't possibly have move any new mail folder because thee is no such thing.

The only thing I moved is the mailbox directory (and contents), following the instructions in the FAQ.  I don't mean to be rude, but your responses are starting to sound trollish.  I never said anything about Win7, I never said anything about moving a "new mail folder", and I don't understand why you would need to be explicitly told that I ran the Pegasus installer when I already said I have Pegasus running.  If you're not trolling me, could you try to read my posts more carefully please, or let someone else answer them?

Just for completeness, this is what happens when I start Pegasus:  I see a little mailbox icon with "My mailbox" written next to it, a little green folder icon labeled "New mail", a white envelope icon with nothing in it, and a yellow folder icon that matches the one I created on the old machine.  When I click the "New mail" folder icon, Pegasus displays a couple message headers that were in the old system.  What the new system hasn't displayed yet are dozens of white envelope icons that were on the old system. Pegasus refers to these as "message folders".  When I clicked on the envelopes on the old machine, I was able to view hundreds of messages that I had previously stored.  I haven't been able to view any of those messages or the envelope icons associated with them.  I checked the names and sizes of the files inside the mailbox directory, and they seem to match between the original versions on the old system and the copies on the new one.

[quote]

Just for completeness, this is what happens when I start Pegasus:  I see a little mailbox icon with "My mailbox" written next to it, a little green folder icon labeled "New mail", a white envelope icon with nothing in it, and a yellow folder icon that matches the one I created on the old machine.  When I click the "New mail" folder icon, Pegasus displays a couple message headers that were in the old system.  What the new system hasn't displayed yet are dozens of white envelope icons that were on the old system.  When I clicked on the envelopes on the old machine, I was able to view hundreds of messages that I had previously stored.  I haven't been able to view any of those messages or the envelope icons associated with them.  I checked the names and sizes of the files inside the mailbox directory, and they seem to have been copied correctly.

[/quote]

I now "see" your problem. Now we need to determine why the messages folders are not displayed in Folder manager.

Are the *.pmm and *.pmi file pairs in c:\pmail\mail\admin marked with R attribute (read only) at the OS level? If not marked as read only then it may be as simple as forcing winpm-32 to rerecognize the folders that are  present on drive. That is done by close of winpm-32 (all instances if more than one) and rename of hierarch.pm to hierarch.bak and then restart winpm-32 and all messages folders found should now be listed.

Advise if that worked for you.

> Are the *.pmm and *.pmi file pairs in c:\pmail\mail\admin marked with R attribute (read only) at the OS level?

No.

> close of winpm-32 (all instances if more than one) and rename of hierarch.pm to hierarch.bak and then restart winpm-32

Done.  There are two changes:

1. In "My mailbox", the yellow folder (filing tray) from the old system disappeared.
2. Now there's a second mailbox, called "Old", with nothing in it.

> all messages folders found should now be listed

not yet

We need an expert on trays and restore of trays and moving same from older version to 4.61 version.

Do you still have old machine and is it accessible to you? Is the only backup copy of files in c:\pmail and below you have now on that USB drive?

If you go back and operate on the old machine is everything still there and in order? Do the trays actually have messages in them?

> close of winpm-32 (all instances if more than one) and rename of hierarch.pm to hierarch.bak and then restart winpm-32

only a suggestion: (Pmail must be closed)

I must rename "HIERARCH.PM" to "HIERARCH.BAK" and "STATE.PMJ" to "STATE.BAK" to have success when doing this.

But why do you not simply copy the complete folder C:\PMAIL to the new machine on the same drive / place, start Pmail one time and then run installer (new Version V4.62) on the new PC? No settings / Mail will be lost when install over the old setup.

I have in my cases always success when doing so. [ip]

> rename "HIERARCH.PM" to "HIERARCH.BAK" and "STATE.PMJ" to "STATE.BAK"

Well, I moved  HIERARCH.PM to HIERARCH.PM.BAK and STATE.PMJ to STATE.PMJ.BAK, then restarted Pegasus, and that didn't work.  I hope the names of the backup files don't matter....

I apologize if I missed this earlier, but the "Old" mailbox has a message folder in it called "New mail folder".

> copy the complete folder C:\PMAIL to the new machine on the same drive / place, start Pmail one time and then run installer (new Version V4.62) on the new PC

Yuck.  I'm starting to lose confidence in these suggestions.

The system info you provided indicates that the directory paths on the two machines are the same and in theory at least the copying of your mailbox should have worked.

As it hasn't I would be inclined to cut my losses and restart the process.

If it is feasible for you I would upgrade the old installation to v4.62 and get that working first.

I would then remove v4.61 from the new machine via Add/Remove Programs and then manually delete the Pmail folder from the C: drive.

Carry out a clean install of V4.62 on the new machine and after backing up Pmail on the old machine copy the entire Pmail folder to the new machine. (As Peggy suggested)

[quote user="drakken"]Yuck.  I'm starting to lose confidence in these suggestions.

Have you used the Folders menu to add another mailbox recently? On current machine or the last machine?

The only way I can duplicate and demonstrate what you have described is by having an old mailbox added to list, have the block checked to preserver desktop state, and exit and restart. If the block to save desktop state is unchecked I do not see any old box added on restart. Also I have only one new mail box showing but when another box is added I then see a new mail box for each in the Folder manager window.

Are you willing to test with that bock in Tools, Options, General, Basic for desktop state unchecked and exit and restart?

Okay, here's what I did:  The old machine is infected and off the internet, so I uninstalled 4.61 and installed 4.52 on the new machine, then copied PMAIL from the old machine to the new one.  This finally worked when I was logged in as an administrator, so I updated to 4.62.  It still works for Admin, but not for User.  As a limited user, I can see all the envelope icons but I can't read the emails or headers.  So hopefully the only step left is to make the system accessible to regular users.  Does anyone know how to do that?