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Serenity Fountain 'Read' behavior...

[quote user="bobcrownfield"]Delete the folder, move the messages back, no problems in a few weeks.[/quote]

Thanks for reporting back.

<p>[quote user="bobcrownfield"]Delete the folder, move the messages back, no problems in a few weeks.[/quote]</p><p>Thanks for reporting back.</p>
			Michael
--
IERenderer's Homepage
PGP Key ID (RSA 2048): 0xC45D831B
S/MIME Fingerprint: 94C6B471 0C623088 A5B27701 742B8666 3B7E657C

windows 7, winpmail version 4.62, build 191. 

I have a blacklist folder, and move junk emails into it. Serenity Fountain is now one of the biggest sources of spam, and they now go into the 'Black hole', as I call it.

Every day, I check the filtered mail in the black hole, and mark it read. I did that today, and when I restarted pmail, some of the 'Serenity Fountain's were not marked read.

I got curious. I marked them all read again, and closed the folder. When I reopened it, they were unread again. I tried it twice, and it happened twice.

 

How can that happen? 

<p>windows 7, winpmail version 4.62, build 191. </p><p>I have a blacklist folder, and move junk emails into it. Serenity Fountain is now one of the biggest sources of spam, and they now go into the 'Black hole', as I call it.</p><p>Every day, I check the filtered mail in the black hole, and mark it read. I did that today, and when I restarted pmail, some of the 'Serenity Fountain's were not marked read. </p><p>I got curious. I marked them all read again, and closed the folder. When I reopened it, they were unread again. I tried it twice, and it happened twice.</p><p> </p><p>How can that happen? </p>

Two suggestions on that:

  •  If it is a local folder, check the consistency
  • If it is an IMAP-Folder, delete the cache-files

bye   Olaf

 

<p>Two suggestions on that:</p><ul><li> If it is a local folder, check the consistency</li><li>If it is an IMAP-Folder, delete the cache-files</li></ul><p>bye   Olaf</p><p> </p>

not imap, but pop.

folder had just been reindexed. it was closed and opened and closed and opened.

no warnings, just some of the messages became unread.

 

<p>not imap, but pop. </p><p>folder had just been reindexed. it was closed and opened and closed and opened. </p><p>no warnings, just some of the messages became unread.</p><p> </p>

[quote user="bobcrownfield"]no warnings, just some of the messages became unread.[/quote]

I'm not clear about what you're trying to tell us here: After reindexing message flags like "read" might have been reset, is this what you meant to say here? And was your issue fixed after reindexing (and resetting the "read" flags manually) or not?

<p>[quote user="bobcrownfield"]no warnings, just some of the messages became unread.[/quote]</p><p>I'm not clear about what you're trying to tell us here: After reindexing message flags like "read" might have been reset, is this what you meant to say here? And was your issue fixed after reindexing (and resetting the "read" flags manually) or not?</p>
			Michael
--
IERenderer's Homepage
PGP Key ID (RSA 2048): 0xC45D831B
S/MIME Fingerprint: 94C6B471 0C623088 A5B27701 742B8666 3B7E657C

No, reindexing and remarking did not fix the problem. 

 

new example.

I just got several more new emails. I marked them read, and closed the folder.

I reopened it and several were again unread.

I marked them a second time, and closed the folder. I reopened it and one was still unread.

I marked it read a third time. now it is still marked when I restart pmail.

 

<p>No, reindexing and remarking did not fix the problem. </p><p> </p><p>new example.</p><p>I just got several more new emails. I marked them read, and closed the folder. </p><p>I reopened it and several were again unread. </p><p>I marked them a second time, and closed the folder. I reopened it and one was still unread. </p><p>I marked it read a third time. now it is still marked when I restart pmail.</p><p> </p>

get email

reindex

C&O

36 unread

mark read

C&O

7 unread

mark all

C&0 zero unmarked.  only took 3 tries 

 

<p>get email</p><p>reindex</p><p>C&O</p><p>36 unread</p><p>mark read</p><p>C&O</p><p>7 unread</p><p>mark all</p><p>C&0 zero unmarked.  only took 3 tries </p><p> </p>

Hmm ... just another idea (I don't have that problem so I can't rebuild it):

This black box folder is a normal (classic) Pegasus folder or is it an mbx folder?

How many mails are in there? What's the size of the folder (have a loook at filesystem).

I'm not shure, but as I remember the flag for mail read is written into the mail and therfore into the mailfile of the folder, not the indexfile of the folder. Does anybody know?

If the folderfile is a little bit bigger or there are many mails in it and your virusscanner scans on write of folderfile ... perhaps Pegasus hasn't just finished writing that flag for all mails. Can you disable scanner or even recconfigure not scanning mailfolders?

bye   Olaf

 

<p>Hmm ... just another idea (I don't have that problem so I can't rebuild it): </p><p>This black box folder is a normal (classic) Pegasus folder or is it an mbx folder?</p><p>How many mails are in there? What's the size of the folder (have a loook at filesystem). </p><p>I'm not shure, but as I remember the flag for mail read is written into the mail and therfore into the mailfile of the folder, not the indexfile of the folder. Does anybody know?</p><p>If the folderfile is a little bit bigger or there are many mails in it and your virusscanner scans on write of folderfile ... perhaps Pegasus hasn't just finished writing that flag for all mails. Can you disable scanner or even recconfigure not scanning mailfolders? </p><p>bye   Olaf</p><p>  </p>

[quote user="FJR"]I'm not sure, but as I remember the flag for mail read is written into the mail and therefore into the mailfile of the folder, not the indexfile of the folder. Does anybody know?[/quote]

This depends on where the flag was set: If set in the new mail folder it's stored within the message, otherwise it's stored in the folder index file - which is why the latter is reversed after reindexing while the former persists.

<p>[quote user="FJR"]I'm not sure, but as I remember the flag for mail read is written into the mail and therefore into the mailfile of the folder, not the indexfile of the folder. Does anybody know?[/quote]</p><p>This depends on where the flag was set: If set in the new mail folder it's stored within the message, otherwise it's stored in the folder index file - which is why the latter is reversed after reindexing while the former persists.</p>
			Michael
--
IERenderer's Homepage
PGP Key ID (RSA 2048): 0xC45D831B
S/MIME Fingerprint: 94C6B471 0C623088 A5B27701 742B8666 3B7E657C

I just did it again.

got new mail.  classic view

on principle, I closed and reindexed

open, and mark all read.

close and open, 50 unread.

mark all read a second time.

close and reopen, 15 unread.

mark read

close and open

all are now read.

 

<p>I just did it again.</p><p>got new mail.  classic view</p><p>on principle, I closed and reindexed</p><p>open, and mark all read.</p><p>close and open, 50 unread.</p><p>mark all read a second time.</p><p>close and reopen, 15 unread.</p><p>mark read</p><p>close and open</p><p>all are now read.</p><p> </p>

[quote user="bobcrownfield"]I just did it again.[/quote]

Maybe you should create a new folder, move all the messages to it, delete the old one and rename the new one to the old name: You may need to check any filter rules for having to be adjusted if the original folder was used as a filter target.

<p>[quote user="bobcrownfield"]I just did it again.[/quote]</p><p>Maybe you should create a new folder, move all the messages to it, delete the old one and rename the new one to the old name: You may need to check any filter rules for having to be adjusted if the original folder was used as a filter target.</p>
			Michael
--
IERenderer's Homepage
PGP Key ID (RSA 2048): 0xC45D831B
S/MIME Fingerprint: 94C6B471 0C623088 A5B27701 742B8666 3B7E657C

very interesting idea.

 

Easy to do, and the effect will be informative.

I'll let you know. 

<p>very interesting idea.</p><p> </p><p>Easy to do, and the effect will be informative.</p><p>I'll let you know. </p>

And the answer is

 

you win the prize. 

Delete the folder, move the messages back, no problems in a few weeks.

<p>And the answer is </p><p> </p><p>you win the prize. </p><p>Delete the folder, move the messages back, no problems in a few weeks.</p>
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