Thanks so much for the swift reply.
 I allowed the install to create a new shortcut, which identifies the program location (old and new were the same):
"C:\Program Files\PMAIL\Programs\WINPM-32.EXE" -roam -A
 I have now also tried this from command prompt - same result.
I first tried the install "update" option and then tried the  "new install" option (it seemed to remember the "program files" path and I left it that way.)
 I chose: 
NO start menu shortcuts
YES enable mailto:
YES create desktop shortcut
 I THINK BOTH OPTIONS (FIRST NO, THEN YES) pre-configure mailbox (but I'm not sure)
YES roaming (though I didn't read the implications) 
 I have access to a recent (week or two old) pmail.cfg file
 
 
 
        <p>Thanks so much for the swift reply.</p><p>&nbsp;I allowed the install to create a new shortcut, which identifies the program location (old and new were the same):</p><p>"C:\Program Files\PMAIL\Programs\WINPM-32.EXE" -roam -A</p><p>&nbsp;I have now also tried this from command prompt - same result.</p><p>I first tried the install "update" option and then tried the&nbsp; "new install" option (it seemed to remember the "program files" path and I left it that way.)</p><p>&nbsp;I chose: </p><p>NO start menu shortcuts</p><p>YES enable mailto:</p><p>YES create desktop shortcut</p><p>&nbsp;I THINK BOTH OPTIONS (FIRST NO, THEN YES) pre-configure mailbox (but I'm not sure)</p><p>YES roaming (though I didn't read the implications) 
</p><p>&nbsp;I have access to a recent (week or two old) pmail.cfg file
</p><p>&nbsp;</p><p>&nbsp;</p>