[quote user="A01"]Under XP and previous incantations of Microsoft™ Windows© this behavior (i.e., slightly slower message moving) was a highly correlated precursor with respect to the infamous "spin-away" problem where messages were cleaned up and moved, often taking hours at a time; once I think it was the whole day.

I hope I didn't come across as complaining about Pegasus.  My concern was that my machine in the shop would become unusable.[/quote]

To me it still comes across as complaining (not necessarily about Pegasus Mail, though, which I didn't imply the first time either): If you're not looking for a solution what else could it be (especially since you still don't tell us whether you checked the issues mentioned in previous posts related to Peter's observations)? Talking to an "Anonymous Windows Users" circle [*-)]?

When I move a message from "New Mail" to, perhaps "Regular 1", the process is taking longer and longer. 

I'm not up to the point of endless spinning; average wait is now 5 seconds; often longer.

I'm worried that I'll be in the shop; working for the boss; and have an over-burdened machine that is essentially zero responding.

Tech Specs listed below.

Thanks for suggestions

-----------------Details--------------------------------

I'm running off a thumb drive.

Pegasus Mail Version 4.62 (Win32)  Aug 11, 2011,  build 191

Big box is Windows something; probably professional 7

Here's a big cut-and-paste from the [H]elp --> [A]bout --> nfo

---------------------------clip------------------------------------

Pegasus Mail for Microsoft Windows
Copyright (C) 1992-2011, David Harris, all rights reserved
Electronic mail to support@pmail.gen.nz.

WinPMail version: Version 4.62 (Win32), Aug 11 2011, build ID 191
Language resources: Standard UK English resource set
Extension Manager version: 1.14
Operating mode: Standalone
User name and ID: admin, 0
Windows version: 6.1
Windows flag word: 0
WINPMAIL.EXE directory: G:\FAKE_PATH\PMAIL\HOME\Programs
Home mailbox location: G:\FAKE_PATH\PMAIL\HOME\MAIL\admin
New mailbox location: G:\FAKE_PATH\PMAIL\HOME\MAIL\admin
TMP environment variable: C:\Users\Fred_Flinststone\AppData\Local\Temp
TEMP environment variable: C:\Users\Fred_Flintstone\AppData\Local\Temp
LAN-based SMTP support: N, N, N
NetWare MHS support: N, N, N
Built-in TCP/IP support: Enabled
- WINSOCK version: WinSock 2.0
- WINSOCK path: C:\Windows\system32\WSOCK32.DLL
Commandline: -roam -A
Active -Z options: 32768
PMR variable: (None)
PML variable: (None)
MAI variable: (None)
NB variable: (None)
Autofiltering folders: 0 (0 active, 0 inactive)
Last new mail count: 0
Message size soft limit: 0 bytes
Message size hard limit: 0 bytes
Attachment size soft limit: 0 bytes
Attachment size hard limit: 0 bytes

"Me too".

Our system, which goes back 15 years in various manifestations is:

Win2K3 file server, FProt AV, clients on a 1GB/s network running XP, Vista32, Vista64 and Win7-64. The latter is a new install, on very fast hardware, and its measured network transfer rate is about 50% faster than its Vista64 predecessor.

On the Win7 machine, I notice that moving of mail messages to any folder with 200+ messages in it is way slower than the much-slower Vista 64 machine which preceded it. It takes several seconds per message to move, whereas it should be moments. It takes 5-10 seconds to load (single click) a 700-message folder in Ctrl+W preview mode.

Things I have tried, all without success:

1. Upgrading to 4.62 from 4.52. That made some operations distinctly slower, e.g. opening a folder. We operate in preview mode, but turning off message preview doesn't help that delay, or the message-move one.

2.  Turning off IERenderer (and restarting). No change.

3. Setting Tools => Options => Advanced settings => Load Windows Internet Services ... to Always (and restarting). No change.

4. Setting HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\MRXSmb\Parameters\OPLocksDisabled to 1 on the server and rebooting. No change.

5. Ensuring that FProt excludes the wpmail mail folders. It does.

What DID help, was:

a) Running the wpmail client on the Win2K3 server itself. Moving and folder-open operations are blindingly fast when the network is not involved.  This is obviously not a solution, just an observation.

b) Pre-opening a folder before moving a message into it. Sure, this works - it might even save a couple of seconds if I am prepared to pre-open every folder I ever want to move messages into. But it's a pretty complex operation to open a single folder when running in preview mode.

Key point: this aspect of Pegasus got noticeably slower between XP and Vista, and is now waaay slower on Windows 7.

 So: Has anyone encountered this and actually solved it? Because for me, the proposed solutions mentioned in other messages are a wash, per the notes above. And it's a proverbial pain trying to work with folders. It feels like a problem which Vista and now (even more) Win7 have imposed when network operations are involved, so perhaps there is a client OS setting that's relevant to it all.

If there's no solution for now, I dearly hope the new storage system which David is working on will help in this area.

[quote user="PeterWeb"]"Me too".

Our system, which goes back 15 years in various manifestations is:

Win2K3 file server, FProt AV, clients on a 1GB/s network running XP, Vista32, Vista64 and Win7-64. The latter is a new install, on very fast hardware, and its measured network transfer rate is about 50% faster than its Vista64 predecessor.

On the Win7 machine, I notice that moving of mail messages to any folder with 200+ messages in it is way slower than the much-slower Vista 64 machine which preceded it. It takes several seconds per message to move, whereas it should be moments. It takes 5-10 seconds to load (single click) a 700-message folder in Ctrl+W preview mode.

Things I have tried, all without success:[/quote]

Using a network printer or a local one?

Okay, so this is a problem with Win-7 ?

i.e., it's neither me nor Pegasus ?

Is everybody pretty much seeing the same thing ?

I need to predict the future. Is this just going to be the new norm for now; i.e., 10 to 15 seconds for a messag move ?

Oh, by the way, the entire Pegasus system; *.EXE and all supporting files, are on the thumb drive.

[quote user="A01"]Is everybody pretty much seeing the same thing ?[/quote]

There are two replies providing several suggestions (especially Peter's) for checking various issues, would you care to tell us whether you checked any of these instead of complaining, please?

Thanks for asking Michael. All workstations use the network printer, which is always available and has the latest-known drivers in my fresh Win7 install.

I did get some noticeable gain in a couple of the worst folders by removing a few messages which had large attachments.*

But there's definitely way more lag in Win7 than, say, XP. I've haunted some Win7 "network-is-slow" threads I found and tried many of the tuning suggestions therein to no avail. Besides, most of the posts in those threads were about *very* slow throughput under Win7 -- whereas I'm getting adequate throughput outside Pegasus.

 (*) New issue - in 4.52 I used to be able to delete attachments while retaining the message - I was quite excited when I discovered that recently. But today, in 4.62, I find it no longer works. When I highlight the attachment and click the delete-attachment icon, the highlight moves to the "Multipart" tag line at the top of the list of attachments, and nothing happens. I hope this is already a known bug, or even better, one with a known fix.

That aside, I agree with those who say they preferred the pre-4.6 icons <g>.

[quote user="PeterWeb"]

 (*) New issue - in 4.52 I used to be able to delete attachments while retaining the message - I was quite excited when I discovered that recently. But today, in 4.62, I find it no longer works. When I highlight the attachment and click the delete-attachment icon, the highlight moves to the "Multipart" tag line at the top of the list of attachments, and nothing happens. I hope this is already a known bug, or even better, one with a known fix.

[/quote]

I thought this only worked with new mail and still does as far as I can see.

[quote user="PeterWeb"]But there's definitely way more lag in Win7 than, say, XP. I've haunted some Win7 "network-is-slow" threads I found and tried many of the tuning suggestions therein to no avail. Besides, most of the posts in those threads were about *very* slow throughput under Win7 -- whereas I'm getting adequate throughput outside Pegasus.[/quote]

Nevertheless, according to your description this must be network related somehow: Aren't there any network or file access monitoring tools for investigating such issues?

[quote user="caisson"]I thought this only worked with new mail and still does as far as I can see. [/quote]

Yes it does, but not in preview mode, IOW: You need to open such messages in a separate reader window for deleting attachments.

[quote user="A01"]Okay, so this is a problem with Win-7 ?[/quote]

Did you test on other systems or what makes you believe it would be? What about an unavailable network printer?

[quote user="A01"]Oh, by the way, the entire Pegasus system; *.EXE and all supporting files, are on the thumb drive.[/quote]

USB drive? Which USB type? USB 2 is still slow, the TEMP dir appears not to be on the thumb drive, and if an AV scanner is involved (reading and writing data via USB connection) I would expect to see delays since AV scanners even slow down systems without using mobile devices at all.

[quote user="idw"]

[quote user="caisson"]I thought this only worked with new mail and still does as far as I can see. [/quote]

Yes it does, but not in preview mode, IOW: You need to open such messages in a separate reader window for deleting attachments.

[/quote]

Yes. The behaviour in preview mode is odd.  It gives the impression that it is deleting the attachment but doesn't. Needs work when time permits.

[quote user="caisson"]Yes. The behaviour in preview mode is odd.  It gives the impression that it is deleting the attachment but doesn't. Needs work when time permits. [/quote]

Like so many other issues it's on David Harris' to-do-list (revisit the preview mode interface).

[quote user="idw"]

(2011-12-21, 10:13)

"...instead of complaining, please?..."

[/quote]

Were you just having a bad day at the time ?

The preceding sentence in my post was...

"...i.e., it's neither me nor Pegasus ?..."

And the sentence preceding that one was...

"...Okay, so this is a problem with Win-7 ?..."

And you consider that complaining (?)

I am a little more confused because I see those two sentences (of mine) quoted about 20 hours after the message (of yours) that I've quoted here.

Alright,,, here's what I was trying to convey.

Under XP and previous incantations of Microsoft™ Windows© this behavior (i.e., slightly slower message moving) was a highly correlated precursor with respect to the infamous "spin-away" problem where messages were cleaned up and moved, often taking hours at a time; once I think it was the whole day.

I hope I didn't come across as complaining about Pegasus.  My concern was that my machine in the shop would become unusable.

So again, I just want to assure myself that this is just one of the things that Win-7 has done to us victims ^h^h^h^h^h^h^h^h users as high technology marches backwards ^h^h^h^h^h^h^h^h^h^h forward.

I have a suspicion that if someone wrote a computer program consisting of one single NOP instruction, then that program would also run slowly and bog down on Win-7.