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Sudden problem in SMTP auth

None was working; file was available, and the whole Mercury folder is excluded from antivirus scanning, file indexing, etc.

Anyway, the problem showed up no more...

 

Best regards

Filippo

<p>None was working; file was available, and the whole Mercury folder is excluded from antivirus scanning, file indexing, etc.</p><p>Anyway, the problem showed up no more...</p><p> </p><p>Best regards</p><p>Filippo </p>

Hello.
Today I just encountered a sudden problem that I cannot resolve.

I have my M/32 with MercuryS configured to relay only authenticated connections (no ssl); the password file has been created months ago, and for months all worked without a single problem.

Today, the server suddenly started to refuse connections, assuming an incorrect login.
It happened two times, and the only way to solve was restarting M/32.

Here is one session log as example (I masked username and password, but I assure you that both were right).

-------------------------------------
15:23:50.328: Connection from 192.168.1.102, Tue Jul 31 15:23:50 2012<lf>
15:23:50.328: << 220 myserver.it ESMTP server ready.<cr><lf>
15:23:50.328: >> EHLO ugenerico2<cr><lf>
15:23:50.328: << 250-myserver.it Hello ugenerico2; ESMTPs are:<cr><lf>250-TIME<cr><lf>
15:23:50.328: << 250-SIZE 0<cr><lf>
15:23:50.328: << 250-AUTH CRAM-MD5 LOGIN<cr><lf>
15:23:50.328: << 250-AUTH=LOGIN<cr><lf>
15:23:50.328: << 250 HELP<cr><lf>
15:23:50.484: >> AUTH LOGIN<cr><lf>
15:23:50.484: << 334 VXNlcm5hbWU6<cr><lf>
15:23:50.484: >> HereGoesTheCorrectUsername<cr><lf>
15:23:50.484: << 334 UGFzc3dvcmQ6<cr><lf>
15:23:50.484: >> HereGoesTheCorrectPW<cr><lf>
15:23:50.484: << 501 Authentication failed - bad user or password.<cr><lf>
15:23:50.484: --- Connection closed normally at Tue Jul 31 15:23:50 2012. ---
15:23:50.484:
-------------------------------------


I really don't know what to think.

Any idea?

 

Best regards

Filippo

&lt;p&gt;Hello. Today I just encountered a sudden problem that I cannot resolve. I have my M/32 with MercuryS configured to relay only authenticated connections (no ssl); the password file has been created months ago, and for months all worked without a single problem. Today, the server suddenly started to refuse connections, assuming an incorrect login. It happened two times, and the only way to solve was restarting M/32. Here is one session log as example (I masked username and password, but I assure you that both were right). ------------------------------------- 15:23:50.328: Connection from 192.168.1.102, Tue Jul 31 15:23:50 2012&amp;lt;lf&amp;gt; 15:23:50.328: &amp;lt;&amp;lt; 220 myserver.it ESMTP server ready.&amp;lt;cr&amp;gt;&amp;lt;lf&amp;gt; 15:23:50.328: &amp;gt;&amp;gt; EHLO ugenerico2&amp;lt;cr&amp;gt;&amp;lt;lf&amp;gt; 15:23:50.328: &amp;lt;&amp;lt; 250-myserver.it Hello ugenerico2; ESMTPs are:&amp;lt;cr&amp;gt;&amp;lt;lf&amp;gt;250-TIME&amp;lt;cr&amp;gt;&amp;lt;lf&amp;gt; 15:23:50.328: &amp;lt;&amp;lt; 250-SIZE 0&amp;lt;cr&amp;gt;&amp;lt;lf&amp;gt; 15:23:50.328: &amp;lt;&amp;lt; 250-AUTH CRAM-MD5 LOGIN&amp;lt;cr&amp;gt;&amp;lt;lf&amp;gt; 15:23:50.328: &amp;lt;&amp;lt; 250-AUTH=LOGIN&amp;lt;cr&amp;gt;&amp;lt;lf&amp;gt; 15:23:50.328: &amp;lt;&amp;lt; 250 HELP&amp;lt;cr&amp;gt;&amp;lt;lf&amp;gt; 15:23:50.484: &amp;gt;&amp;gt; AUTH LOGIN&amp;lt;cr&amp;gt;&amp;lt;lf&amp;gt; 15:23:50.484: &amp;lt;&amp;lt; 334 VXNlcm5hbWU6&amp;lt;cr&amp;gt;&amp;lt;lf&amp;gt; 15:23:50.484: &amp;gt;&amp;gt; HereGoesTheCorrectUsername&amp;lt;cr&amp;gt;&amp;lt;lf&amp;gt; 15:23:50.484: &amp;lt;&amp;lt; 334 UGFzc3dvcmQ6&amp;lt;cr&amp;gt;&amp;lt;lf&amp;gt; 15:23:50.484: &amp;gt;&amp;gt; HereGoesTheCorrectPW&amp;lt;cr&amp;gt;&amp;lt;lf&amp;gt; 15:23:50.484: &amp;lt;&amp;lt; 501 Authentication failed - bad user or password.&amp;lt;cr&amp;gt;&amp;lt;lf&amp;gt; 15:23:50.484: --- Connection closed normally at Tue Jul 31 15:23:50 2012. --- 15:23:50.484: ------------------------------------- I really don&#039;t know what to think.&lt;/p&gt;&lt;p&gt;Any idea?&lt;/p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;Best regards&lt;/p&gt;&lt;p&gt;Filippo &lt;/p&gt;

Are any of the username/password pairs working?

If no, check that the file is available and not held open by another program (anti-virus, another Mercury etc.)

&lt;P&gt;Are any of the username/password pairs working?&lt;/P&gt; &lt;P&gt;If no, check that the file is available and not held open by another program (anti-virus, another Mercury etc.)&lt;/P&gt;
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