If by "radio button" you mean the "?" box located in the top right corner of some configuration windows (Internet Mail Options window for instance), it does not work.  Each configuration window contains a "Help" button that opens topic specific help for the configuration settings contained in that window. 

As for accessing help when not in a configuration window, the F1 key will open the help file on a topic specific to the active window.  You can do the same thing using the "Help" pull down menu and selecting the "Specific help" option.  Once the help file is open you can browse it by contents or index.

One thing I did for years was to keep a shortcut to the Pegasus Mail manual on my desktop often utilizing the search function of the pdf reader to help find what I was looking for.

Some places where there is a radio button to give you some HELP do not work, the Ctrl+N will not bring up the form for a new message.  Those are the only ones I can remember at this time.  Will check into where the HELP buttons do not work.

Is PMail the only software you have that is giving bothersome or unexpected output? If not the problem could be with Windows such as a virus. Whether or not other software malfunctions perhaps there is a problem with the installation such as dying sectors on your HD. Other than that I don't know but have hope because there are folks here who know a lot more than I do about computers. If no one else suggests anything else you think sounds likely or that works when you try it my suggestion would be to run whatever disk checking utilities you have to map bad sectors and defrag and if problems persist export your email files if you want to keep them and then uninstall and reinstall the program. For uninstalls I find Revo Uninistaller even the free version much better than the windows protocol. Good luck to you.

Hey, thank you for taking the time to look into this for me, I am far from being an Expert on CPUs myself.  All I know has been from the school-of-hard-knocks, create mine own crashes and find a method to recover without a re-format or re-install since about 1985.  Started to learn about computres about . . . (excuse me just lost power and . . . oops it is back on) 1975 on a Data General 19 inch main frame 64bit with Teletype input no monitor only verbiage input and output.  Never learned anything about the programming as I have enough of a problem with my native language, American English.  Enough of this part . . on with it.

As far as viruses are concerned, Avast! Free v 7/0/1466/w latest virus data base updated about every four (4) hours; Spybot Search & Destroy latest updates every Wednesday, there abouts; SuperAntiSpyware updated whenever there is one; FireFox v16.0.1 and afew other.

As for my H/D, I have and use Steve Gibson's SpinRite v6.0 and run it when needed, or maybe every three (3) months.  No bad sectors ever found, plus can recalibrate the Heads to the tracks on the platters if ever find any bad ones.  I am a Journeyman Electronics Technician with skills in other areas like hydraulics, pneumatics, electrical, mechanical and troubleshooter and analyst.

That should cover most every thing 

[quote user="erchess"]Is PMail the only software you have that is giving bothersome or unexpected output?    [Snip, snip, snip] . . . run whatever disk checking utilities you have to map bad sectors and defrag and if problems persist export your email files if you want to keep them and then uninstall and reinstall the program. For uninstalls I find Revo Uninistaller even the free version much better than the windows protocol. Good luck to you. [/quote]

 "erchess,"

To start with, after posting the first message about Ctrl+N not working, I had been trying to use it all morning, after posting it started to work and has even today.

I edited down your reply that I have quoted above. It is only in PMail and it has been reinstalled several times before I noticed the Radio Buttons for HELP not working, have not had a chance to find where they are located, but; will get to that ASAP!  My utilities disk for checking for bad sectors is GRC's SpinRite v6.0 and it is used about once a month without any baddes being found, will run it again when the time allows. When it comes to defrag I use Kessel's "MyDefrag" and it is the best I have found and used it for several years.  The uninstall and reinstall seems rather drastic, will consider after other checks are done, maybe.

  VS Group's Revo FREE is VERY good have used it for several years.  Some of these problems may have been from my not watching what I was doing.  Will recheck with better observations as well as keeping my head on straight.  Chasing several other problems for friends during this same time period may have gotten my wires crossed.

 Now need to slow down and retest

Thank you for your reply and suggestions, plus honesty is the best policy and will keep your suggestions in mind