As a temporary solution go to menu File/Selective Mail Downloads. The order shown is the order in which the messages are downloaded from the server. First thing, look for any messages with a large size ( eg more than 20k)  Ignore them for now and for all the messages that look ok Select from the list, then click the Retrieve and Delete button. When you have checked out the list, click the "Make it so" button to download the marked messages. If that works, the problem is with one of the remaining messages. You will need to work through these one at a time, until you find the one that stalls.

The odds are that you have a message with a large attachment and that downloading it times-out the download. If you need this large file, you will need to increase your timeout value in the POP3 definition being used.

Martin 

I just got a new HP Envy for Christmas with Win8.  I installed Pegasus and it had been running fine with no problems but all of a sudden it's not working so well.

When I start to download the first email and shows it downloading 0% and there it stays.  I've tried going to yahoo and cleaning out my mailbox then sending myself an email.  I then sign out of yahoo and open Pegasus and the same thing happens.  I don't know what is going on but I'd like to save my emails and address books that I already have so I can uninstall and reinstall if it comes to that. 

How would I do that and any ideas how I can get Pegasus working without having to reinstall?

Thanks,

cassiereroni (cassie-re-roni)

This is what shows up in the system messages:

 >> 0033 107 AD7ci2IAAARJUOSUYgkZmwaUm0Q
>> 0033 108 APfci2IAAQMFUOXmmQYkE0bUhQg
>> 0033 109 AOHci2IAAC/EUOZqRAKl9Wbry0A
>> 0033 110 APfci2IAAX+lUObj9wZdU137KZM
>> 0033 111 ALDci2IAAXyQUOehOQgIyFcT8E4
>> 0033 112 ALDci2IAAWztUOi5fA2jEgOBOh0
>> 0033 113 AD7ci2IAABurUOnQ/gAx6C3flo8
>> 0033 114 AD7ci2IAAMbxUOnhYAsmQhrlVM8
>> 0033 115 APfci2IAAGx0UOqC1wDE3juR8HU
>> 0033 116 APfci2IAAKCdUOqIsA67Ay2t6b8
>> 0033 117 AOHci2IAAWIKUOqYLQa8bSd8I8I
>> 0033 118 ALDci2IAAJv0UOqYbg40jlBRNLM
>> 0033 119 AD7ci2IAAHHPUOqdWw5WGV53b7Y
>> 0033 120 AD7ci2IAAHzfUOrCEQu8qgSV11U
>> 0033 121 ALDci2IAAVO+UOrLHwNlZy2trjM
>> 0033 122 ALDci2IAAHpKUOrYzQfPdXHjJJk
>> 0033 123 AOHci2IAAU0fUOrc8AT3DhfMagE
>> 0033 124 AOHci2IAAVZOUOreSAoBMmIZ3Y8
>> 0003 .
<< 0010 RETR 108
>> 0018 +OK 46531 octets

Turn on Internet Session logging and see if the log gives any clues.  Enable it in Tools|Internet Options|General tab.

Read the help file about this log as it contains credentials in plain text so you don't want to post it's contents with editing first.

Don't forget to disable it once done with troubleshooting.