[quote user="Jerry Wise"][quote user="NTxLS"]
I subscribed to a publisher on the net and setup to allow those emails to remain in the inbox. Have now had that same newsletter to be placed in SPAM Halter not once, twice, three, four, five times in a row AND have each time clicked on the selection to learn as not spam, Global whitelist, add to distribution list and any other selection to allow it to remain. Never happened!! The only way to keep it out of SPAM Halter is to move it from SH to the folder created to keep them.
Any Ideas? The only one I can think of is removing the filters and do not really want to do that because it is doing a very good job on other SPAM messages . .
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Once added to while.pml and actually saved and written to drive neither spamhalter or content control should be able to trap the message unless the From: or Sender: are changing each time. Is it possible you have a new mail rule that is actually trapping those messages and the defined action is to send to junk and suspecious folder.?
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Actually when the mail arrived about this message being a reply was found in the SPAMHALTER folder yet when I moved it to the InBox it remained there. That does not happen when I move the Plublishers newsletter to the InBox is immediately moved back to the SPAMHALTER folder.
[quote user="Jerry Wise"][quote user="NTxLS"]<p>I subscribed to a publisher on the net and setup to allow those emails to remain in the inbox.&nbsp; Have now had that same newsletter to be placed in SPAM Halter not once, twice, three, four, five times in a row AND have each time clicked on the selection to learn as not spam, Global whitelist, add to distribution list and any other selection to allow it to remain.&nbsp; Never happened!!&nbsp; The only way to keep it out of SPAM Halter is to move it from SH to the folder created to keep them.</p><p>&nbsp;Any Ideas?&nbsp; The only one I can think of is removing the filters and do not really want to do that because it is doing a very good job on other SPAM messages . .
</p><p>[/quote]</p><p><span style="font-size: 10pt;">Once added to while.pml and actually saved and written to drive neither spamhalter or content control should be able to trap the message unless the From: or Sender: are changing each time. Is it possible you have a new mail rule that is actually trapping those messages and the defined action is to send to junk and suspecious folder.?</span></p><p>[/quote]</p><p>Actually when the mail arrived about this message being a reply was found in the SPAMHALTER folder yet when I moved it to the InBox it remained there.&nbsp; That does not happen when I move the Plublishers newsletter to the InBox is immediately moved back to the SPAMHALTER folder.
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