"Oberguru". Pathetic.
Sorry for my evil words – but what's happening here is absolutely not acceptable – in absolutely no way!!!
Situation: Vista 64 ultimate on AMD Phenom
0. download Pegasus-Mail installer file.
1. Pegasus Mail wants to install to C:\PMAIL on Vista64 ...
are you crazy??? NOOOO – it MANDATORILY has to install to the program folder ("Program Files" for x64-Programs or "Program Files (x86)" for 32bit-Programs)
That was in times of DOS or Windows3.1 to install directly into root!!!
so: as it is no 64bit-program, it's install path is set to C:\Program Files (x86)\Pegasus Mail
2. when starting Pegasus Mail (doubleclicking onto the icon on the desktop), there is a splash-screen for a short moment – and that was it! Nothing more!
Looking into the task-manager, there is no program looking like "pmail" or else visibly running!
3. OK, if not, then not – so let's uninstall that piece of crap!
uninstalling "Pegasus Mail" is working ... but why the hell is "Pegasus Mail HTML Renderer 2.4.7.2" not uninstallable??? Trying to uninstall it get's the Error: "Setup has detected that PEGASUS MAIL is currently running." WHAT??? It was uninstalled BEFORE THE LAST TREE OR FOUR RESTARTS!!! WHY IS THAT STILL RUNNING??? It's even not in the taskmanager visible as running program ...
How the hell to uninstall that nonworking piece of crap???
Btw: the program folder was not removed when uninstalling it! It was still there; so I thrashed it manually and made another restart. But PM-HTML-Renderer is still not uninstallable correclty (sure: it was me to thrash it)! Just get the message whether to remofe it from programs and features list. And I have to remove manually a bunch of registry-entries???
Never had such a crazy stuff for years now!
HOW TO UNINSTALL PMAIL???
Perhaps you should check previous postings on the subject of installation locations before letting off steam like this. You really won't get much support from the Community here by shouting and being verbally abusive on your firstever posting. Just to let you know that thisforum is moderated and any further postings like this will cause the moderator to step in.
Well, I'm far from an experienced user so my reply may be worthless -
I've installed Pegasus on two 64bit machines, one is XP Pro64, the other is Windows7 64bit. I accepted the default root C: directory as the install location. Both machines run fine. Why not let the program do its own thing once and see if it works?
I have to agree, you'll get more meaningful support if you talk nice.
First again a sorry about the hardness of my words – but what's happening is still NOT ACCEPTABLE!
Installing directly into root IS NOT ALLOWED in all WinNT-Systems, and that began with NT4 – back in the 1990ies ...
Having to read about where to install is also not acceptable! There has to be an instruction in that screen where the install directory is proposed – and there has to be A VERY GOOD EXPLANATION why NOT to install in a standard program directory, but directly into root.
And what's happening when uninstalling is neither acceptable; the result is that I'll have to wipe and reinstall the system to get it clean again.
again sorry ...
edit1:
btw: why root is not allowed? there is a limited number of root entries allowed – otherwise the system won't run anymore at all and data-loss is near ... plus there are special policies for special folders – and for any program folder the program-policy has to be applied – but that' won't work if a program folder is not inside a programs-folder ... etc. there is a big bunch of systematics that won't work if a program folder is put directly to root.
edit2:
offering an alternate install path is then allowed, when it is also working with the alternate install path. but what is absolutely not acceptable is a) offering an alternate install path – and then b) the software is neither working, nor normally uninstallable. that's an ABSOLUTE NO-GO! sorry! and that's besides the no-go of installing the program-directory directly into root and not into the dedicated programs-folder! (still that is a no-go!)
if you (the programmer) know (and that should be known so far) that installing into another path makes the program not work, it's just not allowed to offer altering the install-path! and not using the standard install-path (what is inside the programs-folders (and not in root) is highly questionable!
Back in the NT times, there was a need NOT to install into Program Files because some applications couldn't deal with the space in the directory name. Java and Apache Tomcat for example. Where have I installed Pegasus Mail on my Win7 machine? Of course in C:\bin. Who can access it? Only the Pegasus users and the admins.
What makes we wonder is why you tried to install it and why you don't manage to read the docs and forums. Is it disaster tourism? Is it "Well let's see what a 23 year old program can do with a 6 year old OS?" Pegasus is not the oldest piece of software on my machine. (The roots of my editor is older than me and that thing behaves completely different and out of any popular nomenclature.%USERPROFILE% or %HOMEPATH% is called %HOME%. It doesn't require a mouse therefore it doesn't require a menu. It even doesn't require a scrollbar. And what the heck is a frame and the difference between a buffer and the mini-buffer?)
The thing is: Old software like these may have their disadvantages, they may be not up-to-date and have perhaps a lot of legacy. And I guess anybody who has developed a software over some years knows that. But for it's age it's still a nice and quick-to-use software with an old-fashioned design that I like (I don't use the preview mode - in fact I'm a fan of opening the mails in it's own 'window' - it's great for my low-resolution netbook ). And it's a steady, calm and friendly (for example in all message boxes ;-)) piece of software running in my message tray or whatever this place on the left side of the clock is called. I like a lot of features of Pegasus and they are not only technical. I like the idea of customization and user-friendlyness, although not everything is user-friendly. I dislike the identity concept because I wrote some mails from the wrong account because I didn't learn to read the reply-dialog. Which mailer supports a reply dialog where you have to take the time to choose how to reply? Well Pegasus does. It should choose the right account automatically but it doesn't and I live with it. As I said: I like the window mode. I switched off Preview mode because it doesn't fit well on my screen and I don't need it. I open the mails by the Enter key and close them with Esc. I don't use so many folders anymore, I use colors. I came away from the folders concept after I used The Bat for some time - where you can customize yourself to death - and Operas mailer which has a nice folder concept: It doesn't has folders. I liked that concept and kept it for me: I have some handful of important folders and the rest is somewhere in the main folder (until I create a mainfolder2).
If you decide for Pegasus at this time, you decide for the something that has grown in two decades and slowed down the last years. But that's not a big problem for a me. I will use it until David finally says: That's all, folks.
Sorry, but that's not how it is meant to work in a serious OS ...
All the specialities is one thing – I also use some very outdated software daily; but following some minor standard location conventions is a different thing – and the impossibility to uninstall is then just something more!
Normal case would be: 1) program files (that are once installed and never changed until an update) are put into "programs directory"; as they are never changed there is no conflict with user permissions. and btw: that's NOT the place to put ANY user settings or user data!! NEVER!! 2) user preferences and settings are put to [users] or [documents & settings] into [username] into "application data" into a program-specific folder 3) user data are put to [users] or [documents & settings] into [username] into "local settings" into "application data" into a program-specific folder. There should not be any mixing up of these folders – so writing some preferences into the program folder itsel IS JUST NOT ALLOWED (as it will give permission conflicts). It should not be a problem to give the appropriate permissions with those user folders – and that's how it is expected with any program. And if a program is correctly adapted to NT5/NT6 it is following that system. It's just a question of declaration of the appropriate folders. And if a program cannot work in that way (as there is some mess-up with the permissions), there MUST BE A BIG WARNING when installing – and the least thing would be A BIG WARNIG IN WHERE THE PATH CAN BE SET WHEN INSTALLING. So reading in other threads that the program can be put anywhere but NOT into the programs folder is just crazy and something never to expect!
And that's one thing. The other thing is that if once installed into a program folder, it's not uninstallable. That's unacceptable with no excuse; sorry!
Btw: I just needed any further eMail-client (among others) to see how codepages are treated as there seems to be some incapabilities of thunderbird to correctly display a user-defined codepage-setting. Spoiling a system just when installing another eMail-client is not fun!
1. The root directory issue was due to the FAT file system on older Windows versions, IIRC it doesn't matter anymore with the current ones.
2. As you can see Pegasus Mail works exactly NOT if installing it into any kind of ...\program files directory, so don't do it.
3. For uninstalling IERenderer: Run its uninstaller before running Pegasus Mail's uninstaller and you're done.
This is all a bit unconvenient but does in no way damage to your system.
Good bye.
Michael -- IERenderer's Homepage PGP Key ID (RSA 2048): 0xC45D831B S/MIME Fingerprint: 94C6B471 0C623088 A5B27701 742B8666 3B7E657C
1. file system dependency should not be – besides permissions; and they should be set that it works ...
2. that's also what I complain about: if you try to uninstall HTML-Renderer, you're told that PMAIL is still running; but as neither any active program is running, nor any process looking like "pmail" or else, it's not possible to uninstall HTML-Renderer ...
btw: i was thinking of a totally crazy trick how it could work: you first have to move the program-folder inside the pmail-program-folder to trash, then restart (so that pmail-program cannot be started), after that the program is back in it's location to be deinstalled; but you need several times confirm being admin. but even that does not work; PMAIL is still running an cannot be stopped. That's totally nuts!
But on a different way it seemed to work: reinstall PMAIL; RUN IT once as admin; quit the program – and then HTML-Renderer can be uninstalled.
So it has to be considered as an issue that after installing, the program is running, but is not really runnig ... that's schizophrenic!
3. now uninstall seemed to work – but not complete; there is still the start-menu folder (empty!!!) and the desktop-icon that were not removed. also the program-folder with a bunch of files (but not the applics) was not removed. Sorry but that's not the way an uninstaller should work!
4. but what I don't like: WHY is it necessary to create a POP3-Account??? I'm not gonna allow POP3-Access (mail-fetch or else) to any account that is normally running unter IMAP!!
So for me PMAIL is a total failure – sorry ... (and no, I'm not gonna spend (or spoil) more time to search for instructions how IMAP can be run. There are other email-clients that are working without such crazy issues – even just for testing.
Hey Cris.
I just saw your post. I felt compelled to actually sign up to this forum just to be the first to congratulate you on an excellent first impression. You've succeeded in showing yourself to the world at large to be a huge jerk. I'm sure people will race to help you now.
1. Pegasus is portable, so you can move it wherever you want with a little tweaking, and it'll run after you remove all install entries. I'd help you out, but with the kind of attitude you display, I can't be bothered.
2. lrn2registry if you want to get rid of those uninstall entries. It's farcical that you would need a clean wipe to fix that.
3. Nobody gives a darn that Pegasus installs in the root (assuming it does, and you didn't just screw up the install process while reaching for your caps lock). Lots of programs do it, whether or not they should. Live with it.
p.s. your CAPS lock is on
