Spamhalter then Content Control act before Rules.
Ensure Content Control or some rule (e.g. blackist) is not moving to Spam folder.
Try...
Right-Click false-spam message in Spam folder
Spamhalter > Train not spam
Then move message to New mail folder
<P>Spamhalter then Content Control act before Rules.</P>
<P>Ensure Content Control or some rule (e.g. blackist) is not moving to Spam folder.</P>
<P>Try...
Right-Click false-spam message in Spam folder
Spamhalter &gt; Train not spam
Then move message to New mail folder</P>
<P mce_keep="true">&nbsp;</P>