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spamhalter not getting all spam

Spamhalter then Content Control act before Rules.

Ensure Content Control or some rule (e.g. blackist) is not moving to Spam folder.

Try...
Right-Click false-spam message in Spam folder
Spamhalter > Train not spam
Then move message to New mail folder

 

<P>Spamhalter then Content Control act before Rules.</P> <P>Ensure Content Control or some rule (e.g. blackist) is not moving to Spam folder.</P> <P>Try... Right-Click false-spam message in Spam folder Spamhalter > Train not spam Then move message to New mail folder</P> <P mce_keep="true"> </P>

I use spamhalter and have been having a problem. Pegasus has set up a folder entitled "Junk or suspicious mail" and I set any messages in it to be spam or not using spamhalter.  I have told spamhalter that a certain message is NOT spam but it keeps appearing in the Junk, etc. folder.  I have also set up a filter for it to be put in my new mail folder but it still goes to Junk.  How can I get it to appear in my new mail folder instead?

 Thanks, Bobbie

<p>I use spamhalter and have been having a problem. Pegasus has set up a folder entitled "Junk or suspicious mail" and I set any messages in it to be spam or not using spamhalter.  I have told spamhalter that a certain message is NOT spam but it keeps appearing in the Junk, etc. folder.  I have also set up a filter for it to be put in my new mail folder but it still goes to Junk.  How can I get it to appear in my new mail folder instead?</p><p> Thanks, Bobbie </p>
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