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Mercury crash - how to debug...

Debug log for all add-ons is a good idea - will try that...

And you are right, David will most likely be the only one who could tell what is going on. He should introduce a new feature "write the stack trace in case of a crash to the disc" in the next version. Every major server software has that and with that you can see exactly what code crashed ;-)

Thanks for your feedback!

Konrad

<p>Debug log for all add-ons is a good idea - will try that...</p><p>And you are right, David will most likely be the only one who could tell what is going on. He should introduce a new feature "write the stack trace in case of a crash to the disc" in the next version. Every major server software has that and with that you can see exactly what code crashed ;-)</p><p>Thanks for your feedback! </p><p>Konrad </p>

Hi All,

From time to time, my Mercury instance (latest version on a win xp sp3 box; mostly IMAP clients)  crashes and gets restarted by loader. Is there anyway to debug this? Are there stack traces stored somewhere?

Loader log:
...
13-03-24.1427: Mercury/32 Loader shutting down.
13-03-24.1433: Mercury/32 Loader Started
13-03-26.1025: Restarting Mercury after apparent abnormal termination
13-03-26.1034: Normal operation restored - resetting counters.
13-03-29.1524: Mercury/32 Loader shutting down.
13-03-29.1525: Mercury/32 Loader Started
13-04-25.1105: Restarting Mercury after apparent abnormal termination
13-04-25.1116: Normal operation restored - resetting counters.
13-05-02.0921: Restarting Mercury after apparent abnormal termination


Konrad

Hi All, From time to time, my Mercury instance (latest version on a win xp sp3 box; mostly IMAP clients)  crashes and gets restarted by loader. Is there anyway to debug this? Are there stack traces stored somewhere? Loader log: ... 13-03-24.1427: Mercury/32 Loader shutting down. 13-03-24.1433: Mercury/32 Loader Started 13-03-26.1025: Restarting Mercury after apparent abnormal termination 13-03-26.1034: Normal operation restored - resetting counters. 13-03-29.1524: Mercury/32 Loader shutting down. 13-03-29.1525: Mercury/32 Loader Started 13-04-25.1105: Restarting Mercury after apparent abnormal termination 13-04-25.1116: Normal operation restored - resetting counters. 13-05-02.0921: Restarting Mercury after apparent abnormal termination Konrad

I have no experience of running Mercury with Loader, but is there anything in the Mercury logs that would indicate any problem?

I have no experience of running Mercury with Loader, but is there anything in the Mercury logs that would indicate any problem?

[quote user="PaulW"]I have no experience of running Mercury with Loader, but is there anything in the Mercury logs that would indicate any problem?[/quote]

Nope...

<p>[quote user="PaulW"]I have no experience of running Mercury with Loader, but is there anything in the Mercury logs that would indicate any problem?[/quote]</p><p>Nope... </p>

[quote user="Konrad Hammerer"]

[quote user="PaulW"]I have no experience of running Mercury with Loader, but is there anything in the Mercury logs that would indicate any problem?[/quote]

Nope...

[/quote]

In that case I would have a look in the event logs for anything suspicious. What about Clamwall/Clamav and any other add-ons or Policies?

Also try running Mercury without Loader - why did you start using it?

 

[quote user="Konrad Hammerer"] <P>[quote user="PaulW"]I have no experience of running Mercury with Loader, but is there anything in the Mercury logs that would indicate any problem?[/quote]</P> <P>Nope... </P> <P>[/quote]</P> <P>In that case I would have a look in the event logs for anything suspicious. What about Clamwall/Clamav and any other add-ons or Policies?</P> <P>Also try running Mercury without Loader - why did you start using it?</P> <P mce_keep="true"> </P>

Event log is showing nothing. I use ClamWall and SpamHalter but I cannot really switch them off for several weeks in order to find out if these add-ons are the cause for the crash. It id not that easy to "reproduce"...

 

Konrad

<p>Event log is showing nothing. I use ClamWall and SpamHalter but I cannot really switch them off for several weeks in order to find out if these add-ons are the cause for the crash. It id not that easy to "reproduce"...</p><p> </p><p>Konrad </p>

[quote user="PaulW"]

Also try running Mercury without Loader - why did you start using it?

[/quote]

 

Because of the crashes ;-) (using it since years now)

Anyhow, don't see how Loader could be the  bad guy as it is just starting mercury...

Konrad

[quote user="PaulW"]<p>Also try running Mercury without Loader - why did you start using it?</p><p> [/quote]</p><p> </p><p>Because of the crashes ;-) (using it since years now) </p><p>Anyhow, don't see how Loader could be the  bad guy as it is just starting mercury...</p><p>Konrad </p>

[quote user="Konrad Hammerer"]

Event log is showing nothing. I use ClamWall and SpamHalter but I cannot really switch them off for several weeks in order to find out if these add-ons are the cause for the crash. It id not that easy to "reproduce"...[/quote]

No, but switch their logs to debug just to get the maximum possible help.

[quote user="Konrad Hammerer"][quote user="PaulW"]

Also try running Mercury without Loader - why did you start using it?

[/quote]Because of the crashes ;-) (using it since years now)[/quote]

In that case I think only David could help you sort it out, and if it isn't easily reproducible...

[quote user="Konrad Hammerer"] <P>Event log is showing nothing. I use ClamWall and SpamHalter but I cannot really switch them off for several weeks in order to find out if these add-ons are the cause for the crash. It id not that easy to "reproduce"...[/quote]</P> <P>No, but switch their logs to debug just to get the maximum possible help.</P> <P>[quote user="Konrad Hammerer"][quote user="PaulW"] </P> <P>Also try running Mercury without Loader - why did you start using it?</P> <P>[/quote]Because of the crashes ;-) (using it since years now)[/quote]</P> <P>In that case I think only David could help you sort it out, and if it isn't easily reproducible...</P>
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