David,

Thanks for the reply,  Guess UF is behind you all.  As far as I know IT has not upgraded Exchange.

Second, about "error message", I was not in Pegasus, but in Word Perfect, guess Pegasus may have been running in background.

About iPad, now on iPad I can choice which mail programs it will interact with.  I use Pegasus and Gmail and can look at mail in an APP on my iPad and iPhone, send replies, delete messages and create new  ones.  Hoping that with iOS7 it would work the same.

 Thanks again,  Bruce

I am currently using v.4.63 on a pc with windows 7.  My Univ. IT people want me to set up a VPN network.  My question: will Pegasus Mail 4.63  Work with a VPN network?

Thanks, RBC

No reason why not. Works for me identically with or without VPN. (My university uses IMAP.) Just don't try switching into or out of VPN mode when PMail is connected to your university's server. Oh, and I'm using Win 7 (64 bit) and PMail 4.63.

best

David

Thanks David,  UF uses IMAP and UF  EXCHANGE.  I will give it a try.  I assume if for some reason it does not work, I can back out of VPN to current status.

Oh, MS Exchange. Lucky you. My univ uses that too, and periodically the IMAP connection rejects Pegasus - which can happen when PMail polls the server, or you try to open a folder, or - worst of all - when you send a message and your copy to self gets lost for ever. In fact failed connections have been happening a few times a day for the last month or two, so I always put my copies to self in a local folder at first. A promised upgrade or patch or both on Exchange are expected soon and may restore the usually fairly reliable connection. MS Exchange is designed to work with Outlook as its client, so those of us who reject Outlook have to take our chances with friendly IT support people.

OK, rant over. AFAIK, none of the above is relevant to the question of whether you connect to the IMAP server via VPN or not.

best

David

Just re-reading your last reply before I start on VPN and I assume you meant that the Problem was with MS EXCHANGE and not Pegasus Mail, right?

Thanks, Bruce

Yup. Pegasus doesn't change very often, but MS Exchange (or the way it's set up at my university) moves on, as is normal for commercial software. And if something breaks, they fix it for their MS Outlook users - quite reasonably, as that's almost everyone. And the mere handful (two?) of Pegasus users on the system have to be pro-active, reporting a problem and waiting for a fix. Here's what a helpful support person wrote in June:

I checked the log you sent me before and it seems the server is rejecting
your username and password. The exact error message it gives out isn't a
'normal' one, I haven't seen it before. I need to get an explanation from
Microsoft as to what the error actually means so I can figure out why your
connection is being refused, but they haven't got back to me about it yet.
it's obvious that there's nothing wrong with your username and password
because most of the time it seems to work.

So it's Exchange, sez me.

David

David,

I still having trouble with Pegasus and MS Exchange.  Seems sometimes the combination will not let me delete messages unless I close Pegasus and reopen it.  Also get the error message even when I am not using Pegasus, but working in another program.  Anything new that you know of that might help?

Interestingly, when I use my iPad to look at mail, no problem.  But that leads me to a new question.  I have not upgraded to iOS 7 yet.  When I do will Pegasus work OK?

Thanks for the help.

 Bruce Curry

Hello, Bruce,

Am confused by your message. I've never had Pegasus ~ Exchange refuse to let me delete messages except in the situation where Exchange has effectively logged me out (by refusing to accept a perfectly legitimate userid/password combo from Pegasus). We were getting this behaviour intermittently and unpredictably for much of summer 2013, but a routine updating of the Exchange software last week - not specifically for us Pegasus users - seems to have fixed it, or at least to have vastly reduced the number of crashes. At last. It was a pain.

I don't get the bit about you getting "the error message" when working in another program - unless you mean that Pegasus is up and running but isn't the program in focus, and you get an error message from Pegasus. That sounds like the trouble we had all summer, when Pegasus would routinely poll the IMAP server for new mail in the background, even when you're working on sth else, and now and then not be allowed to log in. After the time-out for retries had expired, an error message would pop up.

As for your last question, again I don't get. Updating your iPad to iOS 7 will change what the iPad does, but how can that affect Pegasus, which as far as I know doesn't run on Apple OSs? I presume you're using some other mail program on the iPad, whether Apple's own or GMail or whatever, to access the Exchange server. AFAIK different email clients log in to an IMAP or Exchange server independently.

Let me know if I've got the wrong end of the stick.

best
David