Do to a situation beyond our control I am taking over the IT support for our company. One of the things we use in mercury32 for part of our email.
How can I tell if a message was killed? For example someone says jsmtih@domain.com is trying to send me a message but I am not getting it. I do know how to add this address to the content control and spamhalter so future emails get through. What I would like to know is how to look to see if in the past this email was actually processed / killed by mercury32. We had one time when I saw an email showed as "killed" on the mercury core process window but later that day when I tried to find that in the one log file it was not listed.
I am new to using mercury32 and may have been looking in the wrong log file and may not have the right log file(s) to show this turned on.
Thanks for any help you can provide,
Ron
<p>Do to a situation beyond our control I am taking over the IT support for our company. One of the things we use in mercury32 for part of our email.
</p><p>How can I tell if a message was killed? For example someone says jsmtih@domain.com is trying to send me a message but I am not getting it. I do know how to add this address to the content control and spamhalter so future emails get through. What I would like to know is how to look to see if in the past this email was actually processed / killed by mercury32. We had one time when I saw an email showed as "killed" on the mercury core process window but later that day when I tried to find that in the one log file it was not listed.</p><p>I am new to using mercury32 and may have been looking in the wrong log file and may not have the right log file(s) to show this turned on.</p><p>&nbsp;</p><p>Thanks for any help you can provide,</p><p>Ron
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