Community Discussions and Support
Problem with spam control

[quote user="irelam"]I am surprised no-one has mentioned the Blacklist facility (Exceptions tab) in Content Control. It would seem to fit in quite well, along with other solutions such as POP3 download rules.[/quote]

Since I'm using neither CC nor Spamhalter ... I guess I'm just too much of a long-time user ...

<p>[quote user="irelam"]I am surprised no-one has mentioned the Blacklist facility (Exceptions tab) in Content Control. It would seem to fit in quite well, along with other solutions such as POP3 download rules.[/quote]</p><p>Since I'm using neither CC nor Spamhalter ... I guess I'm just too much of a long-time user ...</p>
			Michael
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I am getting alot of junk mail (40-50 a day) from "notify@twitter.com " thanks to my wife's yahoo account being hacked. I have created a standard header rule

asking that any mail from the above be deleted. It isn't being deleted. I have added another rule asking that any mail with twitter.com be deleted. It isn't. Can anyone tell

me how to create a rule that will delete this mail rather than just putting it into my junk file? 

<p>I am getting alot of junk mail (40-50 a day) from "<a href="mailto:notify@twitter.com">notify@twitter.com</a> " thanks to my wife's yahoo account being hacked. I have created a standard header rule</p><p>asking that any mail from the above be deleted. It isn't being deleted. I have added another rule asking that any mail with twitter.com be deleted. It isn't. Can anyone tell</p><p>me how to create a rule that will delete this mail rather than just putting it into my junk file? </p>

A new mail filtering rule with a header rule type that checks the From address for "notify@twitter.com" (no quotes) should work.  Make it the first rule in the list (at least during troubleshooting) to rule out other rules acting on the message first.

You might also try an expression rule that detects "From:*notify@twitter.com*" (again, no quotes) in the headers only.

During troubleshooting I suggest using a set color action so you can see any impact the rule has before letting it start deleting.

<p>A new mail filtering rule with a header rule type that checks the From address for "notify@twitter.com" (no quotes) should work.  Make it the first rule in the list (at least during troubleshooting) to rule out other rules acting on the message first.</p><p>You might also try an expression rule that detects "From:*notify@twitter.com*" (again, no quotes) in the headers only. </p><p>During troubleshooting I suggest using a set color action so you can see any impact the rule has before letting it start deleting. </p>

There is an rule action called "Set message colour".  If the rule is triggered the message then shows up in the new message list in the color specified.  It is a safe way of testing or troubleshooting a rule providing visual evidence of what message triggered the rule.

There is an rule action called "Set message colour".  If the rule is triggered the message then shows up in the new message list in the color specified.  It is a safe way of testing or troubleshooting a rule providing visual evidence of what message triggered the rule.

I see that now in the "add rule" choice, but I am not really sure what this is supposed to do.

I see that now in the "add rule" choice, but I am not really sure what this is supposed to do.

I think you are seeing the "Message colour" button which creates a rule

to detect on the color of a message.  The setting I am talking about is

an action of a rule.  It is in the same place where you would select the

delete action. 

<p>I think you are seeing the "Message colour" button which creates a rule to detect on the color of a message.  The setting I am talking about is an action of a rule.  It is in the same place where you would select the delete action.  <img 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" alt="" height="366" width="390"></p>

[quote user="bfluet"]A new mail filtering rule with a header rule type that checks the From address for "notify@twitter.com" (no quotes) should work.  Make it the first rule in the list (at least during troubleshooting) to rule out other rules acting on the message first.[/quote]

I'm not sure whether this works: PM's spam and content control rules might apply before any new mail filtering is done. If so the only way to delete them prior to spam filtering and content control would be to set up a server-side (POP3) rule ...

<p>[quote user="bfluet"]A new mail filtering rule with a header rule type that checks the From address for "notify@twitter.com" (no quotes) should work.  Make it the first rule in the list (at least during troubleshooting) to rule out other rules acting on the message first.[/quote]</p><p>I'm not sure whether this works: PM's spam and content control rules might apply <i>before</i> any new mail filtering is done. If so the only way to delete them prior to spam filtering and content control would be to set up a server-side (POP3) rule ... </p>
			Michael
--
IERenderer's Homepage
PGP Key ID (RSA 2048): 0xC45D831B
S/MIME Fingerprint: 94C6B471 0C623088 A5B27701 742B8666 3B7E657C

I have tried setting up a rule to delete email from "twitter.com". That doesn't work. I have added a rule to the general rule set; hoping it works.

I have tried setting up a rule to delete email from "twitter.com". That doesn't work. I have added a rule to the general rule set; hoping it works.

[quote user="Art Layton"]I have tried setting up a rule to delete email from "twitter.com". That doesn't work. I have added a rule to the general rule set; hoping it works.[/quote]

Can you please be more exact? First of all I don't understand what you are replying to. Next you don't say, what you set up the rule for (new mail filtering, POP3 filtering). And finally a general rule set won't work anyway unless you apply it manually. Did you try setting up a coloring rule as suggested to figure out whether your rule works at all? Maybe on your own address for testing (only coloring, not deleting of course!)?

<p>[quote user="Art Layton"]I have tried setting up a rule to delete email from "twitter.com". That doesn't work. I have added a rule to the general rule set; hoping it works.[/quote]</p><p>Can you please be more exact? First of all I don't understand what you are replying to. Next you don't say, what you set up the rule for (new mail filtering, POP3 filtering). And finally a general rule set won't work anyway unless you apply it manually. Did you try setting up a coloring rule as suggested to figure out whether your rule works at all? Maybe on your own address for testing (only coloring, not deleting of course!)? </p>
			Michael
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IERenderer's Homepage
PGP Key ID (RSA 2048): 0xC45D831B
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Art,

 Can I suggest you look at the headers of one of the messages that went into Junk mail. Towards the end of the headers (blank line separates headers from body of the message). You should find some lines explaining the reasoning for the Spam control taking its actions.  Below is an example I received:

From: Dr0z SkinSecret <Alina.Vargas@tiesteam.com>

Date: Mon, 17 Mar 2014 16:14:30 -0800

To: xxxxxxxxxxxxxxxxxx

Subject: Revealed: DrOz Reveals NEW-Trick for Gorgeous-Skin

X-CC-Diagnostic: Body contains "to learn more about" (30)

This message scored 30 on the Spam scale and if it scores 50 or more it is handled as Spam (user settable threshold).You should be able to set up a rule that scores 50, with an action of "Delete the message"

HTH

Martin

 

 

&lt;p&gt;Art,&lt;/p&gt;&lt;p&gt;&amp;nbsp;Can I suggest you look at the headers of one of the messages that went into Junk mail. Towards the end of the headers (blank line separates headers from body of the message). You should find some lines explaining the reasoning for the Spam control taking its actions. &amp;nbsp;Below is an example I received:&lt;/p&gt;&lt;p&gt;From: Dr0z SkinSecret &amp;lt;Alina.Vargas@tiesteam.com&amp;gt;&lt;/p&gt;&lt;p&gt;Date: Mon, 17 Mar 2014 16:14:30 -0800&lt;/p&gt;&lt;p&gt;To: xxxxxxxxxxxxxxxxxx&lt;/p&gt;&lt;p&gt;Subject: Revealed: DrOz Reveals NEW-Trick for Gorgeous-Skin&lt;/p&gt;&lt;p&gt;&lt;span style=&quot;font-size: 10pt;&quot;&gt;X-CC-Diagnostic: Body contains &quot;to learn more about&quot; (30)&lt;/span&gt;&lt;/p&gt;&lt;p&gt;This message scored 30 on the Spam scale and if it scores 50 or more it is handled as Spam (user settable threshold).You should be able to set up a rule that scores 50, with an action of &quot;Delete the message&quot;&lt;/p&gt;&lt;p&gt;HTH&lt;/p&gt;&lt;p&gt;Martin&lt;/p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;&amp;nbsp;&lt;/p&gt;

I go to "rules applied when folder is opened". I click on "add rule" and click on "header". I put a check mark next to "from" and select under action "delete". I am trying to delete all the junk mail I get from "twitter.com" before it ends up in my junk or suspicious mail file. Perhaps this isn't the right place to do this? 

&lt;p&gt;I go to &quot;rules applied when folder is opened&quot;. I click on &quot;add rule&quot; and click on &quot;header&quot;. I put a check mark next to &quot;from&quot; and select under action &quot;delete&quot;. I am trying to delete all the junk mail I get from &quot;twitter.com&quot; before it ends up in my junk or suspicious mail file.&amp;nbsp;Perhaps this isn&#039;t the right place to do this?&amp;nbsp;&lt;/p&gt;

You actually need a New Mail rule.  Check the From box and enter the email address (twitter.com), and add an action such as Delete. Click OK then the Save button to save the rule for processing. That's it.

Martin 

&lt;p&gt;You actually need a New Mail rule. &amp;nbsp;Check the From box and enter the email address (twitter.com), and add an action such as Delete. Click OK then the Save button to save the rule for processing. That&#039;s it.&lt;/p&gt;&lt;p&gt;Martin&amp;nbsp;&lt;/p&gt;

I forgot to mention that you need the NewMail rule "when folder is opened"

I forgot to mention that you need the NewMail rule &quot;when folder is opened&quot;

[quote user="irelam"]I forgot to mention that you need the NewMail rule "when folder is opened"[/quote]

Once again, Martin: Since Art writes that these spam mails end up in his junk folder they already get filtered by either Content Control or Spamhalter. And if so new mail filtering won't work anymore since these messages are moved before new mail filtering is applied. IOW: He either needs to go the difficult way of white-listing or otherwise modifying Content Control and Spamhalter rules or the easy way to set up a POP3 rule which would delete these messages before they get downloaded by PM.

&lt;p&gt;[quote user=&quot;irelam&quot;]I forgot to mention that you need the NewMail rule &quot;when folder is opened&quot;[/quote]&lt;/p&gt;&lt;p&gt;Once again, Martin: Since Art writes that these spam mails end up in his junk folder they already get filtered by either Content Control or Spamhalter. And if so new mail filtering won&#039;t work anymore since these messages are moved before new mail filtering is applied. IOW: He either needs to go the difficult way of white-listing or otherwise modifying Content Control and Spamhalter rules or the easy way to set up a POP3 rule which would delete these messages before they get downloaded by PM. &lt;/p&gt;
			Michael
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I am surprised no-one has mentioned the Blacklist facility (Exceptions tab) in Content Control. It would seem to fit in quite well, along with other solutions such as POP3 download rules.

Martin 

&lt;p&gt;I am surprised no-one has mentioned the Blacklist facility (Exceptions tab) in Content Control. It would seem to fit in quite well, along with other solutions such as POP3 download rules.&lt;/p&gt;&lt;p&gt;Martin&amp;nbsp;&lt;/p&gt;
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