Community Discussions and Support
Connecting to Telstra/BigPond (in Australia)

[quote user="bday"]- the radio button "via direct SSL connect" 

- the check box "Only use SSLv3"[/quote]

The first one is required, the second one might or might not be required, you need to figure out yourself by trial and error. I can't do it for you since I don't have an account with them, the required settings are shown here.

For further debugging you may want to enable session logging on Tools => Internet options => General (at the bottom). The logging files will be found in a directory called ...\TCPLogs below your respective mailbox directory to be figured out via Help => About Pegasus Mail => Info. Please note that these logs will contain your username and password in an easily decodable form before you post them to this forum, i.e. take care to replace or delete the respective lines before doing so. Logging will be turned off after restarting Pegasus Mail unless you disable it manually.

[quote user="bday"]- the radio button "via direct SSL connect"  <p>- the check box "Only use SSLv3"[/quote]</p> <p>The first one is required, the second one might or might not be required, you need to figure out yourself by trial and error. I can't do it for you since I don't have an account with them, the required settings are shown <a href="http://go.telstra.com.au/helpandsupport/-/email-settings-summary#accordion1" mce_href="http://go.telstra.com.au/helpandsupport/-/email-settings-summary#accordion1" target="_blank">here</a>.</p><p>For further debugging you may want to enable session logging on <em>Tools => Internet options => General</em> (at the bottom). The logging files will be found in a directory called ...\TCPLogs below your respective mailbox directory to be figured out via <em>Help => About Pegasus Mail => Info</em>. Please note that these logs will contain your username and password in an easily decodable form before you post them to this forum, i.e. take care to replace or delete the respective lines before doing so. Logging will be turned off after restarting Pegasus Mail unless you disable it manually.</p>
			Michael
--
IERenderer's Homepage
PGP Key ID (RSA 2048): 0xC45D831B
S/MIME Fingerprint: 94C6B471 0C623088 A5B27701 742B8666 3B7E657C

G'day Folks,

I'm having trouble connecting to receive my Bigpond email ..
NB: Sending works fine.

The issue revolves around (lack of) security, I believe.

For pop3, Telstra/BigPond require port 995 and SSL security -
tho' which version SSL is not specified.

There seem to be only 2 options within Pegasus to authenticate
via SSL..

- the radio button "via direct SSL connect"
- the check box "Only use SSLv3"

(If I've missed one .. pls feel free to berate me)...  :-)

So then.. this yields 4 possible combinations to try .. and I
believe I've tried them all.   But I still can't connect.

Here's a TCP error log .. tho' why it truncates I have no idea...
(nor which end is doing it).  

As such, it's not exactly helpful.

..these 5 lines are all there is...
~~~~~~~
08:10:47.953: --- 28 Apr 2014, 8:10:47.953 ---
08:10:47.953: Connect to 'mail.bigpond.com', timeout 31 seconds.
08:11:47.984: [!] OpenSSL reported errors during handshake -
          error queue follows:
08:11:47.984: [!] ------------------------------------------------
08:11:47.984: [!] ------------------------------------------------
~~~~~~~

But the main issue pls, would someone please post all the correct
Pegasus settings to connect to Telstra/BigPond (in Oz)... Many Thanks.

NB: I am using port 995 - as req'd by Telstra, also the latest Pegasus.

Many Thanks.
Barry Day

<p>G'day Folks, I'm having trouble connecting to receive my Bigpond email .. NB: Sending works fine. The issue revolves around (lack of) security, I believe. For pop3, Telstra/BigPond require port 995 and SSL security - tho' which version SSL is not specified. There seem to be only 2 options within Pegasus to authenticate via SSL.. - the radio button "via direct SSL connect" - the check box "Only use SSLv3" (If I've missed one .. pls feel free to berate me)...  :-) So then.. this yields 4 possible combinations to try .. and I believe I've tried them all.   But I still can't connect. Here's a TCP error log .. tho' why it truncates I have no idea... (nor which end is doing it).   As such, it's not exactly helpful. </p><p>..these 5 lines are all there is... ~~~~~~~ 08:10:47.953: --- 28 Apr 2014, 8:10:47.953 --- 08:10:47.953: Connect to 'mail.bigpond.com', timeout 31 seconds. 08:11:47.984: [!] OpenSSL reported errors during handshake -           error queue follows: 08:11:47.984: [!] ------------------------------------------------ 08:11:47.984: [!] ------------------------------------------------ ~~~~~~~ But the main issue pls, would someone please post all the correct Pegasus settings to connect to Telstra/BigPond (in Oz)... Many Thanks. NB: I am using port 995 - as req'd by Telstra, also the latest Pegasus. Many Thanks. Barry Day </p>
live preview
enter atleast 10 characters
WARNING: You mentioned %MENTIONS%, but they cannot see this message and will not be notified
Saving...
Saved
With selected deselect posts show selected posts
All posts under this topic will be deleted ?
Pending draft ... Click to resume editing
Discard draft