I have been using Mercury mail for over 10 years now. Recently, all of a sudden, without me doing anything to the server, it has started acting strange. When I use Thunderbird IMAP client, a few of the OLDER emails in the Inbox will suddenly pop up as being unread. I'm talking about emails that are 2-3 years old. Its never done that before and thunderbird doesn't do it with the gmail and yahoo servers - only Mercury.
Also, when I moved an email to another folder using thunderbird, it deleted it from the original, but failed to copy it to the new folder.
Thinking the problem was with Thunderbird, I started up an old copy of Pegasus (v4.6?). At first the problems seemed to go away, then I noticed something very strange. The email that was highlighted in the listing, was not always the same one that was in the preview pane. I double-clicked the listing email and the same wrong email came up in the new window. Some email lines opened up the correct message body, but others did not.
I immediately thought that maybe the Mercury indexes were somehow messed up. The version of Mercury I have does not support re-indexing. Its also not available in Pegasus for IMAP folders. I found an external utility on this site that I was able to reindex all of the mail folders for that account. It did find several errors in the indexes which it says it fixed. That seemed to fix the problem in thunderbird and Pegasus for a while, but now its back.
I was able to finally figure out how to delete Pegasus's cache which seemed to solve its problem of mismatched emails and headers.
Has anybody seen this odd behavior before and what was the solution?
<p>I have been using Mercury mail for over 10 years now.&nbsp; Recently, all of a sudden, without me doing anything to the server, it has started acting strange.&nbsp; When I use Thunderbird IMAP client, a few of the OLDER emails in the Inbox will suddenly pop up as being unread.&nbsp; I'm talking about emails that are 2-3 years old.&nbsp; Its never done that before and thunderbird doesn't do it with the gmail and yahoo servers - only Mercury.</p><p>&nbsp;Also, when I moved an email to another folder using thunderbird, it deleted it from the original, but failed to copy it to the new folder.
</p><p>&nbsp;Thinking the problem was with Thunderbird, I started up an old copy of Pegasus (v4.6?).&nbsp; At first the problems seemed to go away, then I noticed something very strange.&nbsp; The email that was highlighted in the listing, was not always the same one that was in the preview pane.&nbsp; I double-clicked the listing email and the same wrong email came up in the new window.&nbsp;&nbsp; Some email lines opened up the correct message body, but others did not.</p><p>&nbsp;I immediately thought that maybe the Mercury indexes were somehow messed up.&nbsp; The version of Mercury I have does not support re-indexing.&nbsp; Its also not available in Pegasus for IMAP folders.&nbsp; I found an external utility on this site that I was able to reindex all of the mail folders for that account.&nbsp; It did find several errors in the indexes which it says it fixed.&nbsp; That seemed to fix the problem in thunderbird and Pegasus for a while, but now its back.&nbsp;&nbsp;</p><p>I was able to finally figure out how to delete Pegasus's cache which seemed to solve its problem of mismatched emails and headers.
</p><p>Has anybody seen this odd behavior before and what was the solution?
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