I'm not a Verizon user but I offer the following:
Go to Tools | Internet options | General. Your email address should be there.
Go to Tools | Internet options | Sending . You hould see your Verizon SMTP definition.
It should be topmost (if there is more than one definition) and it should be enabled.
Highlight the definition and select Edit.
Under general you should have the name you have given the definition, e.g. Verizon, the server host name, smtp.verizon.net, the server port, 465 and the timeout, 180 or greater.
Under Security you should have checked Direct SSL and Enable finger print tracking.
Under SMTP Authentication use option 2 with your Verizon username and password.
Disable CRAM-MD5.
Go to Tools | Internet options | General and check "Create internet session logs". (Read the associated help files)
Temporarily disable your firewall and/or any AV programs you have running.
Send yourself an email.
If it fails close Pmail and navigate to your mailbox with Windows Explorer.
Find and open the TCP folder. You should see and SMTP log file that can be opened with a text editor. (Notepad)
Post the log here after deleting your username and password. Note that these might be in encoded form. Look for four lines of seemingly meaningless letters and numbers after Login.
X these out - we don't need them.
<p>I'm not a Verizon user but I offer the following:</p><p>Go to Tools | Internet options | General. Your email address should be there.</p><p>Go to Tools | Internet options | Sending . You hould see your Verizon SMTP definition.</p><p>It should be topmost (if there is more than one definition) and it should be enabled.</p><p>Highlight the definition and select Edit.</p><p>Under general you should have the name you have given the definition, e.g. Verizon, the server host name, smtp.verizon.net, the server port, 465 and the timeout, 180 or greater.</p><p>Under Security you should have checked Direct SSL and Enable finger print tracking.</p><p>Under SMTP Authentication use option 2 with your Verizon username and password.</p><p>Disable CRAM-MD5.</p><p>Go to Tools | Internet options | General and check "Create internet session logs". (Read the associated help files)</p><p>Temporarily disable your firewall and/or any AV programs you have running.</p><p>Send yourself an email.</p><p>If it fails close Pmail and navigate to your mailbox with Windows Explorer.</p><p>Find and open the TCP folder. You should see and SMTP log file that can be opened with a text editor. (Notepad)
</p><p>Post the log here after deleting your username and password. Note that these might be in encoded form. Look for four lines of seemingly meaningless letters and numbers after Login.</p><p>X these out - we don't need them.&nbsp;
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