[quote user="senrdev"]I use version 4.6 and just to see last week I installed 4.7 - less crashes

but still can't move emails when using XP, same behaviour on that issue[/quote]

In general it is recommended to use the most recent versions of PM and all possibly involved modules, for dealing with crashes see here.

For the mail move issue see here.

Hi

I have been using Pegasus mail for a long time and generally love it

This last few months however I have begun to mysteriously experience
some, different, odd issues.  I am able to restart again and no harm but it
is annoying

For some time I have experienced frequent crashes when opening an email to view and, researching,
this does seem to be email sender-specific, that is, most emails from a particular sender now crash Pegasus (everything was fine until about
a year ago, I have not changed anything, I have even reloaded my XP a couple of times and it still breaks). 

I subscribe to numerous jobboards and receive many postings each day from the

different sources and specific ones consistently crash if I open them up

and I am forced to read the content by webmail, and ot locally after download

Is there something in the latest email formats that Pegasus is not'
handling, perhaps in certain circumstnces?

Secondly, using Pegasus on a particular system is giving problems (unfortunately my
portable laptop (which I rely on daily to collect emails on the go)
gets the emails to the new mail folder ok, but has stopped enabling
me to"move" or "copy" emails to other folders. On clicking move or copy
it now beeps and hangs Pegasus, forcing a restart

The laptop has XP. I use 2 or 3 computers and when I use the same Pegasus version on the
desktop (which has later Windows 7) it works fine, so now I have to wait to move/archive till
I get to my work!

It used to work just fine on XP, and I could move emails as I wished, so I don't understand what has changed

I use version 4.6 and just to see last week I installed 4.7 - less crashes
but still can't move emails when using XP, same behaviour on that issue

I do have a lot of emails stored in the folders (5-10 years worth now)
 - is that significant with the moving issue, do you think?

Any ideas?

Thanks

Rob B

It sounds like you have an email content problem. It would be useful if you could send us a copy of one of these messages so we can inspect it. If you would send a copy to me, irelam@telus.net  (Bearhtml), and I will forward it on to Michael (IERenderer) as well.  As you mention it is only one specific sender it is unlikely to be a problem with Pegasus Mail itself.

If you are using Bearhtml to display your html messages, you can try disabling CSS content of the message by key'ing in Shift + Ctrl + R and then re-open the message.

Martin