[quote user="Brian Fluet"]My experience was that the RO flag was removed when I moved RO flagged messages out of the NMF, marked them as unread, then reindexed the containing folder.[/quote]

It might only work the way I said if not set manually.

Suddenly I am unable to delete or move messages if they are marked as READ.  This has not happened before.  If I go into INFO for each individual file and click off the read only marker, I am then able to delete or move that file.  Why is this happening?

I am running Pegasus 4.7 under Windows 7.

  David T-C.

The question is how are the messages being marked as read-only to begin with.  Unfortunately I don't have an answer to that.  I don't know whether there is a way to inadvertently set that flag or whether messages can arrive with that flag already set.  I know that there is a right-click context menu option that will toggle read-only but that wouldn't happen by accident.  I suspected a keystroke but don't see one listed in the keystroke list.

I look forward to responses from the more enlightened regarding other ways the read-only flag can be set.

There are too many instances for this to be an accidental keystroke.  I haven'y cjanged my modus operandii recently, so I've no idea why this is happening.  Thanks for the response Brian.

[quote user="Brian Fluet"]I look forward to responses from the more enlightened regarding other ways the read-only flag can be set. [/quote]

 A filter rule?

[quote user="idw"] A filter rule?[/quote]

I see a "mark as read" action but I don't see one that would mark a message as read-only.  Am I missing something?

[quote user="Brian Fluet"]I see a "mark as read" action but I don't see one that would mark a message as read-only.  Am I missing something?[/quote]

I have no further idea.

If you highlight a message in the MAIL panel, then click on the "i" in a diamond in the top bar, an information panel is displayed with the various attributes ticked or not. In the right hand column, there is an item "is marked as read only (cannot delete)".  If I un-tick this item, I can delete or move the message.  What is a pain is that I can only do this individually for each message in question seperately.  The greater conundrum is how the message come to be so marked, only after I have read them.  No filter that I have produced or applied will do this, and up to this morning this was not happening

Out of curiosity...

Is this happening with messages in the New Mail folder or another folder? 

If in New Mail, are messages arriving marked as read-only or is it just the ones that were in the new mail folder when the problem started?

Are all message in the problem folder (folders?) marked as read-only?

Interesting discovery while trying to figure out a way to remove the read-only from multiple messages at a time.  A reindex of a folder will remove the read-only flag of every message that is not marked as read  (at least it did in two tests I ran). 

If you try this consider recovering deleted space first so as not to undelete a bunch of messages.

Hi Brian,  the sequence was, new mail arrives in the New Mail folder.  If I clicked on a new message then checked the Info box, there was no tick in the read only item.  If I then  read the message, then checked the Info box, the rad only tick was there.  Now, this morning, this is not happening.! But, I still have the legacy of the messages that were affected yesterday.  They are all "read" messages, so presumably the reindexing trick wont work.  The plot thickens!

One good thing is that you mark numerous messages at a time as unread by selecting them and then applying the Ctrl+U keystroke. 

You can't reindex the new mail folder so will need to move the messages to a folder, select them all (Ctrl+A), mark them all as unread (Ctrl+U), reindex, mark them all as read (Ctrl+R), then move them back to the new mail folder or to their final destination.  To be safe, I would first make copy of the affected messages in a separate folder as a backup but that is probably being overly cautious.

Many thanks Brian, I'll do that.  I would still like to know how or why those messages became marked as read only.  I recently moved form Windows XP to Windows 7, about a month or so ago, and I've had more weird things happen since then than all the time I've been using Windows before!

The setting of the read-only flag is indeed an oddity that it appears no one has an answer for.  As for Win7,  lucky you!  You got on it just in time for Win10 <G>.  Seriously though, Pegasus Mail runs fine on Win7.  The only known issue is that Pegasus Mail will not function correctly if installed anywhere inside of a \Program files directory on Win7 or greater.

I tried that routine Brian, but it didn't eliminate the "read only"  flag on all of the affected messages.  I'll have to do it piece meal as I go through the New Folder moving or deleting messages.  Pity there isn't a macro generating facility for repetitive sequences of actions.  I'll get there and only have to hope that the cause doesn't occur again.

Thanks for your help, it's much appreciated.

I don't understand why reindexing removed the RO flag for me and not for you.  Perhaps something to do with how that flag got set to begin with.  Sorry I wasn't of more help.

[quote user="Brian Fluet"]I don't understand why reindexing removed the RO flag for me and not for you. [/quote]

Flags set in the new mail folder won't be reset because they get stored within the respective messages themselves as opposed to the folder index file.

My experience was that the RO flag was removed when I moved RO flagged messages out of the NMF, marked them as unread, then reindexed the containing folder.