Community Discussions and Support

The perfect forum for discussions or technical questions about Pegasus Mail.

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2

It's possible that my Google account got hacked. I'm not sure. The situation was very confusing. It's supposedly OK now, but as a precaution, I changed my Google password. I changed it in PM, but I forgot that PM blocks showing the actual PW, and evidently, I had put in the application specific PW for PM for OAUTH2. So, I no longer have that entry. The error msg from Gmail says "Application specific password required". Can someone tell me how to fix that?


My mobile phone (Android) seems to be working OK for Gmail.


recent by Brian Fluet  ·  10 hours ago
14
0
Michael posted 6 days ago at 5:30 am

This version fixes two crashes emerging just after the previous release:


  • The first one would occur immediately after launching Pegasus Mail if IER's Auto Update option is enabled via its toolbar button menu.

  • The second one would occur if BearHtml is invoked for displaying complex HTML messages after IER has been disabled via its toolbar button menu.


Please click the link to IER's homepage down below in my signature for downloading.


42
6
Michael posted Jun 12 at 12:58 am

IERenderer 2.7.1.12 has been released


· This version fixes the new hyperlink auto-detection feature which would accidentally remove text formatting including line breaks or existing hyperlinks in certain messages and in rare cases even cause crashes.
· It also restores the timeout notification dialog for cancelling image downloads on user request if downloads keep on failing.
· Then it enables the fallback enable dialog for using non-secure image downloads if no https addresses are supplied.
· And it fixes and simplifies the background picture handling.


Please click the link to IER's homepage down below in my signature for downloading.


recent by msetzerii  ·  6 days ago at 5:34 pm
169
31

Hello all


Preview of mail message, internal and over peer to peer network unreadable. This is an example - happening more often, but still erratic - How do I fix this?


Thanks,
Donald.


-- snip ---


<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN"
"


<html xmlns="http://www.w3.org/1999/xhtml" xml:lang="en" lang="en"><head>
<title></title>
<meta http-equiv="content-type" content="text/html;charset=utf-8"/>
<meta http-equiv="Content-Style-Type" content="text/css"/>
</head>
<body>
<div align="left" style="min-height: 11pt; "><font face="Arial" size="2"><span dir="ltr" style="font-size:10.0pt; ">05/06/2024 11:50 - May Vaccination List - Called Mr Pillay regarding</span></font></div>
<div align="left" style="min-height: 11pt; "><font face="Arial" size="2"><span dir="ltr" style="font-size:10.0pt; ">Caesar's annual vacc and health check. Mr said he is not around and</span></font></div>
<div align="left" style="min-height: 11pt; "><font face="Arial" size="2"><span dir="ltr" style="font-size:10.0pt; ">will call us when he gets back to JHB - probably towards the end of</span></font></div>
<div align="left" style="min-height: 11pt; "><font face="Arial" size="2"><span dir="ltr" style="font-size:10.0pt; ">June. I offered to call him back but he did not know what date he will</span></font></div>
<div align="left" style="min-height: 11pt; "><font face="Arial" size="2"><span dir="ltr" style="font-size:10.0pt; ">be back. He thanked us for the reminder. Recall set for 01.07.2024 in</span></font></div>
<div align="left" style="min-height: 11pt; "><font face="Arial" size="2"><span dir="ltr" style="font-size:10.0pt; ">case he has not contacted us back by then. Harini.</span></font></div>
</body>
</html>


-- snip ---


recent by Steeley  ·  6 days ago at 2:17 pm
56
8

When I installed the latest update for IERenderer Version 2.7.1.12 , Pegasus Mail will not open. I get the error message "Pegasus Mail for windows has stopped working" (A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available).


How can I UN-install Version 2.7.1.12 and get my primary email back up and running? Thanks for your help in advance.


recent by Michael  ·  Jun 13 at 6:57 am
18
2

Hello & good day. I have a user who sends out finance info in pdf form - recently he's started sending out over 10 attachments. When this happens Pegasus is splitting the email into two separate messages...this has resulted in other users deleting one of the emails believing it to be in error.
Can I change what looks like a default max no of attachments or is it a size issue...they do seem to be coming it at 5mb.
Mercury is used as mail server.
Look forward to any info
Cheers


recent by Invictus  ·  Jun 11 at 8:12 am
66
14
Steeley posted Jun 9 at 7:28 am

My wife has been using Pegasus for going on 30 years, and has created a unique message filing system.. nested folders within nested folders.. like hundreds of filing trays with filing trays below them, and many thousands (10's of thousands?) of emails in them.


Example:
Topic 1, with sub topics, May 2020, June 2020, July 2020, etc.
She may well have subfolders under each; Subject 1,Subject 2, etc. under May 2020, and again same or similar named subfolders under June 2020 folder, and July, etc. (The subfolder names make sense only to her..smile ). The messages are located under those subfolders (filing trays).


Well, it appears she did something in the course of "organizing emails" (not sure what. Moved, maybe?) and the folder/filing tray "Topic 1" can no longer be found.


I've expanded all the folders, but can not find the "Topic 1" folder anywhere.. smile


But I can text search (headers) for emails sent from a particular sender that would have been filed somewhere under "Topic 1", and have found about 4800+ messages that appear to be emails that would be under that topic 1, so they still exist somewhere. However, the displayed location folder/filing tray in the search results doesn't include the full path, so I can not locate the parent folder those messages are (now) nested in or under.


So the question is, can I/how can I locate precisely where the actual email message(s) that were found and listed in the search results folder, are now actually residing in the Pegasus folder list?


recent by Brian Fluet  ·  Jun 10 at 12:28 pm
51
9

Pegasus 4.73 is working fine on the Dell W10 desktop, I have added a W10 pro laptop to the home desktop setup and the two are talking fairly nicely over local ethernet.
I want to keep the desktop as the primary email machine and at the same time be able to read emails on the laptop in another part of the house.
I could run a separate Pegasus on the laptop but how do I set it up to see the inbox of the desktop Pegasus? Is that possible? Or I can ignore the desktop Pegasus and login with the laptop to the ISP webmail server and read emails that way. I would prefer the first method, Pegasus on both machines. But is that possible? I need guidance on the setup steps.


recent by PM-1  ·  Jun 9 at 6:42 am
39
5
osp posted Jun 7 at 7:36 pm

TLDR: Folder window is messed up after a computer crash, a filling tray is gone, and all folders are in the "main branch", the folder for search results is also missing. What can I do?


Backgroud:
I have my copy of Pegasus Mail set up with the Folders window always open, in what I think is called List view (i.e. not Preview). The folder tree has been the same for a very long time, though at times we perhaps add some message folders (to be used with filters), and perhaps also, as I had done, one or several filling trays.


That is, I had the standard message folders and some (but not all, I think, since it now looks completely different post-crash) of the added message folders were organised in a filling tray, say called Miscellaneous.


It looked something like this:
New mail
[Here probably was the system Search folder.]
[Any mail deleted during the session would be here; if none the folder's usually not in the list]
Copy
Diverse/Misc. [Filling tray]
--Several message folders (probably 15-18 )
Junk or suspicious mail
Main folder


And between the "system folders" were probably as mentioned a couple of the message folders that I hadn't moved, years ago, to the filling tray. I think I know which ones.


But when I started PM post a computer crash, has happened before but not with this result in Pegasus Mail, all folders were in alphabetical order, the filling tray gone, and so was the special folder for search results (wasn't in use at this time).


6663526d4268a


For a split second I first thought I had somehow moved one or two message folders from the filling tray to the "main branch", but realised that they all were there, the filling tray missing, and so was the search folder.


I guess I could simply add a new filling tray, move most of the message folders into it, and be done with it, but I want to know if this can be fixed in some other, proper, way, and what to do with the missing search folder (or will it re-appear if I do a search) etc?


recent by Brian Fluet  ·  Jun 8 at 1:40 pm
13
1

I have been using Pegasus for about 25 years. It seems that I have this problem every time I get a new computer. I just moved to windows 11 and have loaded ver. 4.80. I run the setup wizard and enter all the same data as before; pop3, user name, email address, password, etc. Here is what I have entered for pop3:


mail.comcast.net


Email: artlayton@comcast.net


I continually get a message stating username or password is invalid.


Any suggestions?


recent by Brian Fluet  ·  Jun 4 at 8:42 pm
51
4
AntRhonda posted Apr 25 at 5:14 am

One of my Pmail files has a recurring problem with one folder: "Data error encountered 6629d7b00cb1a


re-indexing doesn't help and if the error recurs too often (as in a search that references this folder often) Pegasus crashes. There are several hundred messages with data I need to keep -- suggestions welcome!


recent by AntRhonda  ·  May 31 at 10:40 pm
41
7
COACHN posted May 24 at 4:10 am

I use networksolutions for my email server and they have been going through some gnarly security upgrades recently.


Last week I had to change the send and receive ports after Pegasus stopped working. I entered the new port into and got it working, finally.


Today Pegasus stopped sending and no matter what ports I try on one computer or another, I get the same error using port 465:


Peer connect failure.


Port 587 gives me this error:


error:1408F10BsmileSL routines:ssl3_get_record:wrong version number


and




535 authentication failed (#5.7.1)




This happened during the afternoon to both computers. I have only tried to adjust the setting on one computer knowing full-well that the other was working too until they both went down. Both are receiving. They are both simply not sending.


I'm at a loss at this point. I tried all the setting combination and nothing works.


HELP!?!?!?!


recent by COACHN  ·  May 24 at 7:54 pm
35
1
Wockley6 posted May 20 at 3:22 am

Inbox emails disappeared. When using Pegasus 4.8 the emails in the Inbox were sorted alphabetically to be moved to their appropriate message folder. While moving an email to a message folder all of the emails from "A" to "L" disappeared. I have made a review (not hard) of all the Filing Trays and Message Folder and could not find the email which disappeared. I do not believe they have been permanently deleted, but if they have I need to know why it happened, so it does not happen again...


recent by Michael  ·  May 20 at 5:50 am
39
5

Hi all


I have been using v4.71 happily on Windows 10 for some time. Since a few days ago, every time I press the "Move" button to move a message from the "New Mail Folder" into a specific folder, PegasusMail freezes.


Task Manager doesn't show any problem (not "Not Responding"smile but the only way to unfreeze is to "End Task" and reload.


The move presets 1-6 work without a problem. The freezing problem is just when using the Move button.


Upgrading to v4.80 hasn't solved the problem. Though I haven't tried a fresh installation, as I suspect this has to be done in a strict manner.


Windows version notes attached.


Any advice appreciated.
Thanks!
Chris


recent by Michael  ·  May 16 at 3:58 pm
29
2

System: Windows 7 (x64)


I had been using PMAIL v8.0 since updating from v4.73 back in March 2022. Then in June 2022 I set-up a Gmail 2 stage app password, which has been working fine ever since for accessing my Gmail account for POP, SMTP, and IMAP.


I have been patiently waiting for over a year now for either a patch for the v8.0 Dictionary problem to be issued, or a final version of PMAIL v8.1. As neither of those seems likely anymore, I yesterday updated PMAIL to the newest v8.1 beta that David released on Jan 10, 2023. It appears to be working fine.


3 Questions:
1) Is there any advantage in changing from using my Gmail app password set-up to OAuth 2.0?
2) Are there any disadvantages?
3) Should I just wait for OAuth 2.1?


Finally: if I do decide to update PMAIL v8.1 to OAuth 2.0, how is that done?


Thanks in advance for any and all replies.


recent by Charliehorse  ·  May 13 at 9:42 pm
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