Community Discussions and Support

The perfect forum for discussions or technical questions about Pegasus Mail.

DavidTC44 posted 1 day ago at 4:17 pm

I have been negligent in keeping my SEARCH criteria for the FOLDERS window cleared down. I now have approximately 50 (fifty) in the "Recent Search Results" folder. Deleting them is a tedious process. Is there a fast way to clear all the SEARCH records in one fell swoop?

David T-C.

recent by DavidTC44  ·  11 hours ago
Vito A. posted 1 day ago at 2:37 pm


I have Win10, I can see and type local (slovenian) characters in mail, subject and all other locations. So I assume I have correct settings for codepage and everything.


But when I receive mail, I can not see name of file, if it has local characters.


Any idea?

BR, Vito

recent by Vito A.  ·  1 day ago at 11:16 am

My mail provider has informed me that Pegasus is using TLS 1.0 or 1.1 when connecting via POP and SMTP. Those protocols will be discontinued in the next few weeks and it will cut Pegasus off any eMail exchange.
The minimum standard is TLS 2.0.

I can not find any setting in Pegasus where you could select the version of TLS. The only setting I can find is where you can select DirectSSL.

Any help or advice?
Thank you

recent by PM-1  ·  3 days ago at 2:01 pm
KEIOMAS posted Mar 13 at 6:40 am

I Need to know if it is possible in Mercury to restrict a User's ability to send or receive mail except from the Domain the Server is installed on. No outside sending or receiving. Only email to and from Users on single server.

recent by Michael  ·  Mar 13 at 7:56 am
Riverside posted Mar 10 at 11:02 pm

Combining Outllook in the new institutional set-up with my use of PM is hopeless. There have been discussions here about moving mail to Outlook, but I have the opposite question. I'm trying to move true correspondence out of my institutional email, but some will, of course, still land there. I can export individual emails to .pst; is there a way to incorporate them into Pmail? (Forwarding them individually is possible, but it creates a new email from myself to myself)

recent by Michael  ·  Mar 12 at 11:18 pm

I have a folder that I have set with Grouped views > Group by thread activity. I keep that folder window open. I just created a filter that drops incoming messages into that folder. The problem is that the folder window does not list the newly arrived message until the folder window is refreshed. Is there a way to refresh a folder window without close/open?

recent by Michael  ·  Mar 6 at 1:29 am

Hello again.

Today, PMail started spitting messages back at me - see example below

"Delivery has failed on the enclosed message for the following
reasons reported either by the mail delivery system on the mail
relay host or by the local TCP/IP transport module:

550-This is not an open relay. To send through this server you must
either be

Your original mail message follows:

X-PM-Identity: <Default>
From: "Tom Barkas"
To: O&O Software Support
Date: Tue, 28 Feb 2023 12:32:23 -0000
MIME-Version: 1.0
Subject: Re: [TicketNr#2023021548001059] Defrag problem

It doesn't seem to be a Zen Internet problem, as the same messages go as normal if I use Thunderbird. Though the message sounds server-related...
I've installed a VPN today - could this affect messages sent from PMail?

recent by msetzerii  ·  Mar 4 at 10:36 pm
0MrSkeezix143 posted Mar 2 at 10:31 pm

Hello again my friends
Recently i noticed when i send long items (attachments) or receive long items I will sometimes receive an error message stating the socket has timed out, Wondering what I have to do to extend the timing besides trying to shorten

Thanks in advance

recent by Brian Fluet  ·  Mar 3 at 1:49 pm

Hi all,

I try to connect with 4.81beta to my mail account on

Without any success - Tried POP3 and IMAP4. Only get timeouts...

As Microsoft changed the autorotation to OAUTH2, my pmail 4.70 did not work anymore

My questions:

1) Is pmail 4.81beta able to connect to
2) If this is possible: How do I setup this? Especially how is the token generated?
3) if this is not possible: Will it be possible in the near furture or do I have to use a new mail client?

Thanks in advance!

recent by msetzerii  ·  Feb 27 at 1:02 pm
ilovefrogs posted Feb 22 at 8:50 pm

I just installed v4.80. The installation seems to have gone just fine; I chose for the location of the files to be ProgramFiles.
I can't open Pegasus at all for some reason, neither the regular version nor the admin version. The logo/start screen will pop up for less than half a second before disappearing.
I tried restarting my laptop, looking for any Pegasus processes in the task manager to kill them but there's nothing.
Anybody else got this issue?

recent by msetzerii  ·  Feb 23 at 6:26 am

The number of folders, trays and emails have accumulate significantly over the 20+ years of PM usage. I wonder, is there a way to get a total count of the ones store locally(POP3)?

  • The number of lines in HIERARCH.PM would get me close to the number of trays and folders.
  • But where are the numbers of emails per folder stored (e.g. as displayed as toal:read)?

Any idea?

recent by msetzerii  ·  Feb 17 at 8:43 am

As this is generally a long time problem (at least for me), there must be information discussed already, but the search didn't work for me. I apologize for the repetition.

On forwarded emails, attachments (temp files?) are created and sent along with the forward. I just accepted that and no one has mentioned it for years.

But on a recent forward to a Gmail address, the recipient reported that one of the attachments was a copy of a previous email I forwarded him. Is there a way of preventing this from happening?

Using 4.80.1028 and Pegasus for Windows user since 1996.

recent by Michael  ·  Feb 16 at 2:52 am

Simce pegasus is dead for the forseeable future for anyone using Microsoft email I need to move all of the emails to outlook. I came across this 15 year old thread talking about using mercury and IMAP to move pegasus folders to outlook. Never used mercury before. Anyone have any idea if this method would still work? Thx

recent by msetzerii  ·  Feb 15 at 3:34 am

A serious and urgent issue: my emails have suddenly stopped showing attachments, even for older emails. The emails show the larger size but the "Attachments" page empty. I found but that was 18 years ago. I don't have a state.pmj**; it may have been accidentally deleted. What should I do to safely fix the problem?


recent by Brian Fluet  ·  Feb 11 at 2:22 pm
Mike Main posted Feb 10 at 2:07 pm

I don't understanbd of this but I have download 4.80 but the spell checker does not accept new words: I can't add to the disctionary.
Some months ago I get a message from Mr Harris saying Pegasus was aware of the fault and was 'fixing it'.
Has it been fixed? How do I get the repair?

recent by msetzerii  ·  Feb 11 at 12:05 am

Greetings All,

Be advised that a revised 4.81 Public Beta should be released in the next few days It should fix the issue of the disappearing POP3 and SMTP definitions experienced in installations with different Home and New mailbox directories.

IMPORTANT: Anyone who moved their definitions files (.PND & .PM3) from their Home mailbox directory to their New mailbox directory will need to move them back. Post for assistance if needed.


Dear Helpers
Since a while - already before I installed the newest version of IERenderer ( I have this strange happening, when I want to use the preview pane (for the first time in a Pegasus session):

  • when touching the scroll bar
  • when touching the text

The message text always is the same.

Any ideas for t he reason - or even remedy?

recent by kdaube  ·  Feb 10 at 8:07 am
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