Community Discussions and Support

The perfect forum for discussions or technical questions about Pegasus Mail.


Hi, all.

I'm running Pegasus Mail 4.8 on a new Windows 11 laptop, having installed it a day or so ago.

Today I'm finding that fairly recent mail with attachments -- all of which I've read and filed away -- keeps being reloaded in the "New mail" folder. The attachments have been stripped off, and the message reads:

This message contains binary or non-textual data that cannot be previewed within Pegasus Mail.
You can work with this file in the message reader's 'Attachments' page.

I can mark them as read, but I cannot delete them or move them elsewhere.

I've checked the internet settings for each of my identities; none of them are set to download messages automatically.

Any solutions? Suggestions will be gratefully received!


recent by Brian Fluet  ·  7 hours ago
jacobsfw posted Nov 17 at 2:26 am

Dear members,

After years of running Pegasus mail without issues, a problem with receiving new mail has arisen and I hope you can help me.
Upon start-up the Pegasus mail “you have new” mail pop-up banner appears (as normal) and may repeat many times if there is a lot of mail to download (as normal); however, no new mail appears in my inbox. I tried upgrading from version 4.80 to the new 4.81 Beta, but that did not solve the problem. However, if I shut down Pegasus mail and then re-start Pegasus, the new mail now appears (under my red "is urgent” mail). Another new problem, that seems to have occurred simultaneously with the above problem, is that Pegasus mail very often (mostly) will not close normally anymore. I must use Task Manager to force Pegasus to shut down.
Hopefully somebody may know a fix without a complete re-install? However, if I do need to do a uninstall /fresh install to solve this problem, how can I make sure that my past inbox /outbox and all my folders will be brought back into the program normally, without losing emails or setting preferences?

Thank you in advance for your help!
Kind Regards, jacobsfw
November 16, 2023


This issue has been with me a while but I've got into the habit of copying an email link and entering it directly into Firefox browser. I used to think the waiting time up to 10 seconds was due to the browser opening up but I'm not so sure now.

If I put hyperlinks in word docs or any other doc. the hyperlink opens in my browser within seconds. whereas the same hyperlink in a pmail email takes forever, or so it seems. The other day I noticed at the bottom of the pmail screen there was 'Blacklist' filter activity.

Now I'm wondering if this huge delay in opening the browser to render the link is caused by pmail running filters (slowly?) in the background? What filters are running, do they consume a lot of cpu resource, slow things down, and should I disable them? I have AV and other security packages installed..

recent by Vox  ·  Nov 21 at 6:21 pm

Hello all.

Long time I did not wander on the forum, so nice to see the flying horse's community still flying.

I have been using Pegasus Mail for about 16 years now, and specifically version 4.41 with the French module, so to be precise it is 4.41 Fr.

Last week, I had to create a new email adress for one of my projects and I choose the email service provider GMX ("GMXmail" for the rest of this post) which look really nice compared to Gmail.

I set all the parameters to my new email adress in Pegasus Mail. I was able to even send an email, but I encountered problems with the pop retrieving part.

Here is the message I got :

%%% start %%%

Connect to '' port 995, timeout 90.

01:35:59.921 [*] Connection established to

01:35:59.953 22: Error -32 activating SSL session (locus 6014, type 4, code 0, 'Invalid version number 3.3, should be 3.1'smile

01:35:59.953 --- Connection closed normally at Sat, 11 Nov 2023 01:35:59. ---\0A\0A

%%% end %%%

It seems that the problem is that I am using a newer version for the SSL activation whereas GMXmail asks for version 3.1. That is quite weird, so it must be that I am mistaken somwhere.

If some of you could take some time to help me, that would be greatly appreciated.

Thanks in advance.

Best regards.

recent by msetzerii  ·  Nov 20 at 4:33 pm

Thank you, *

Yes, knew I left out I am running Windows 10.
Command line yielded exact same results.

Will look at 4.81 this weekend.


I was running a 2.8x version and was having issues with Spectrum. Decided to blow that away and new install 4.80

Two quirks:

When I open I get a flag that Pegasus may be blocked by another process; I ignore that. (Not a new flag with 4.80)

Then when that disappears, I get as far as "Pegasus Internet Mail Setup", for 1/2 second, and then everything closes.

Installed in C:\PMAIL. There is a C:\TEMP folder.

Any and all suggestions, welcome

LSU Tiger 1977

recent by PM-1  ·  Nov 19 at 5:57 am

I just upgraded my old version 4.73 to v4.81. As per the instructions, after installing the new version, I replaced the PMAIL/ADMIN folder with the one from my previous version, but when I open the new client, I don't see any of my old folders.
Any idea as to what I'm doing wrong.

recent by msetzerii  ·  Nov 15 at 11:25 pm


Occasionally we receive emails from different senders/domains with images attached.

However, Pegasus displays them corrupted:

All received emails are forwarded as copies to our AOL account and appear there complete and correct, with attached pictures.

If we then forward this email from AOL to the original recipient, Pegasus displays the email correctly.

What could be the reason for this?

recent by bbProg  ·  Nov 10 at 8:51 am

Until today (29th Oct) my Pegasus Mail (v4.81 public beta of Jan 2023) configuration has functioned perfectly when accessing my several Gmail accounts using the OAUTH2 capability that David introduced into PMail, but as of this morning every attempt to access any of my accounts on Gmail's POP3 server results in an 'Invalid credentials' error.

Included below is a sanitised version of the error message I get when I try to access the Gmail mailbox for one of my usernames; I've hidden my IP address and also the lengthy string which is presumably associated with the OAUTH2 dialogue.

14:19:59.845: --- 29 Oct 2023, 14:19:59.845 ---
14:19:59.845: Connect to '', timeout 90 seconds, flags 16842753.
14:20:00.879: [] Setting SNI hostname to ''
14:20:01.011: [
] SSL/TLS session established
14:20:01.011: [] TLS_AES_256_GCM_SHA384, TLSv1.3, Kx=any, Au=any, Enc=AESGCM(256), Mac=AEAD
14:20:01.011: [
] Peer's certificate name is '/'.
14:20:01.027: >> +OK Gpop ready for requests from k17mb79212604wrz
14:20:01.049: << AUTH XOAUTH2
14:20:01.828: << STAT
14:20:01.881: >> -ERR [AUTH] Invalid credentials.

Is anyone else experiencing issues with accessing Gmail today? I definitely haven't changed anything in my PMail configuration so can only surmise that something has happened at the Gmail end...

Thanks in advance for any guidance and advice


recent by bob.hayes56  ·  Nov 6 at 12:40 pm

Just yesterday (2nd Nov) I became unable to send from Pegasus (using latest version).
Tonight I got an email from Bigpond saying they noticed I can't send, and the solution is to "verify and update my email settings (eg. Outlook) to authenticated mode."
How do I do that in Pegasus? If I can't find a solution I will have to change email clients, which I dread doing after decades in here.
Thanks in anticipation,
Bill Purcell, Brisbane, QLD

recent by msetzerii  ·  Nov 5 at 1:53 pm

One particular folder appears to be damaged : the error message indicates that I might be possible to reindex the folder in order to repair it. If I try to do that, I get an seemingly endless series of popups that require the user to press "OK" to close it. After having done that for 200 times, I decided to stop and kill the Pegasus process using the task manager. Is there a better way to repair or reindex a folder? The folder was fine yesterday, but is somehow damaged today.

recent by Brian Fluet  ·  Oct 29 at 12:56 pm


I do not know when this has started, but lately we noticed that replying to a message with the reply button, including the original text message, works as expected, headers (from, to, subject and date sent) as well as the original email body are added properly

From: "B*"
To: "H*" h*****@h*****.com
Subject: Bitte Nicht Loeschen smile
Date sent: Mon, 23 Oct 2023 17:02:56 +0200


but when replying with a template results with a template it ends up with extra text:

Some body text here...insert "Some string..."

Block of text.
Block of text.
End block of text.

From: "B*" b*****@n*****.com
To: "H*" h*****@h*****.com
Subject: Bitte Nicht Loeschen smile
Date: Mon, 23 Oct 2023 17:02:56 +0200

This is a multipart message in MIME format.

Content-Type: text/plain;
Content-Transfer-Encoding: quoted-printable


This email has been checked for viruses by Avast antivirus software.

Diese E-Mail wurde von AVG-Antivirussoftware auf Viren gepr=C3=BCft.
Content-Type: text/html;
Content-Transfer-Encoding: quoted-printable

<html xmlns:v=3D"urn:schemas-microsoft-com:vml" xmlns:o=3D"urn:schemas-micr=
osoft-com:office:office" xmlns:w=3D"urn:schemas-microsoft-com:office:word" =
xmlns:m=3D"" xmlns=3D"http:=
//"><head><META HTTP-EQUIV=3D"Content-Type" CONTENT=
=3D"text/html; charset=3Dus-ascii"><meta name=3DGenerator content=3D"Micros=
oft Word 15 (filtered medium)"><style><!--
/* Font Definitions */
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
panose-1:2 15 5 2 2 2 4 3 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
@page WordSection1
{size:612.0pt 792.0pt;
margin:72.0pt 72.0pt 72.0pt 72.0pt;}
/* List Definitions */
@list l0
mso-list-style-name:"bb Numbering";}
@list l0:level1
@list l0:level2
@list l0:level3
@list l0:level4
@list l0:level5
@list l0:level6
@list l0:level7
@list l0:level8
@list l0:level9
--></style><!--[if gte mso 9]><xml>

<o:shapedefaults v:ext=3D"edit" spidmax=3D"1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>

<o:shapelayout v:ext=3D"edit">

<o:idmap v:ext=3D"edit" data=3D"1" />
</o:shapelayout></xml><![endif]--></head><body lang=3DEN-US link=3D"#0563C1=
" vlink=3D"#954F72" style=3D'word-wrap:break-word'><div class=3DWordSection=
1><p class=3DMsoNormal>Test<o:p></o:p></p></div><div id=3D"DAB4FAD8-2DD7-40=
BB-A1B8-4E2AA1F9FDF2"><br /><table style=3D"border-top: 1px solid #D3D4DE;"=

<tr><td style=3D"width: 55px; padding-top: 13px;"><a href=3D"https://www.a=
email&utm_content=3Demailclient" target=3D"_blank"><img src=3D"https://s-in=
no-repeat-v1.gif" alt=3D"" width=3D"46" height=3D"29" style=3D"width: 46px;=
height: 29px;"/></a></td><td style=3D"width: 470px; padding-top: 12px; col=
or: #41424e; font-size: 13px; font-family: Arial, Helvetica, sans-serif; li=
ne-height: 18px;">Virus-free.<a href=3D"
ailclient" target=3D"_blank" style=3D"color: #4453ea;"></a></t=
d></tr></table><a href=3D"#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2" width=3D"1=
" height=3D"1"> </a></div></body></html>

I tried to change some options under Tolls menu, but I'm not sure it has to do with it as the reply button works properly.

My template:

Title bb Test

set To = "~f"
set Subject = "~s"

Some body text here...insert "Some string..."

Block of text.
Block of text.
End block of text.


include message 0 quoted keyheaders

Any idea how to prevent the template from adding all this extra text?

Thanks in advanced.

recent by bbProg  ·  Oct 24 at 4:06 pm

Emails are now taking about 20 seconds to leave Pegasus Mail on my computer. But if I send emails from an app on my phone, like Yahoo Mail or Gmail, or if I log into Yahoo Mail on my computer and send emails from there, emails are despatched instantly.

In the past year I haven't changed any of the Pegasus settings or other settings on my computer.

I recently changed broadband provider. The download and upload speeds provided by my new broadband provider are much faster than those provided by my previous broadband provider. However, the problem is not the time it takes to upload the contents of an email from Pegasus, but rather the time it takes for an email to BEGIN departing from my computer. It seems to me that there is some delayed "handshaking" or authenticity-checking going on before an email can begin to leave Pegasus Mail on my computer, but these are only guesses.

Can anybody suggest an explanation, or better still a remedy, for this?

recent by Orpheus  ·  Oct 21 at 4:39 pm

Recently the Comcast mail servers have proven to be quite the issue but I have found a workaround

If you have express VPN and Pegasus Mail you occasionally get unable to connect authenticate and other VS messages back from our buddies at Comcast and I have traced the majority of the issue to the default settings in the VPN client to get a proper connection to their email servers you must set TCP in the client list otherwise you will not get a reliable connection to their servers

since ice spent a bunch of time troubleshooting this I wanted to pass on my experience and what seemed to be the best fix

Please excuse the grammar and spelling this is a speech to text program and wireless sometimes makes errors it still better than my typing



I switched e-mail provider and I cant mail using their smtp server. When trying to mail I get an error stating Connection timeout. Socket read timeout. See attached screenshot

According to my provider I need to use TLS 1.2 but I cant find that option in Pegasus.


I have been using Pegasus very happily for 30 years or so, I dont really want to switch.

Harry van Horen

recent by msetzerii  ·  Oct 19 at 11:03 pm


I have PMAIL 4.41 installed with tons of existing emails and custom folders and settings in it, and now need to update to PMAIL 4.80, because my mail provider requires newer mail protocols.

I am wondering how to do that.

Here is a snippet of the info about my current 4.41 installation, copied out of "About Pegasus" > "Info":

WINPMAIL.EXE directory: T:\PMAIL\Programs
Home mailbox location: T:\PMAIL\MAIL
New mailbox location: T:\PMAIL\MAIL
TMP environment variable: C:\Users\myname\AppData\Local\Temp
TEMP environment variable: C:\Users\myname\AppData\Local\Temp

Do I just need to install 4.80 and during the installation process 4.80 automatically detects the existing installation and its folders, and keeps it?

Or do I need to manually change paths in some PMAIL 4.80 file?

Or should I just install 4.80 into a new folder, and delete the files in the then created "PMAIL"-folder, and after that paste all files of the existing "PMAIL"-folder of my current 4.41 version into that new "PMAIL"-folder of 4.80?

Any help is much appreciated.

recent by Brian Fluet  ·  Oct 19 at 10:09 pm
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