Community Discussions and Support

The perfect forum for discussions or technical questions about Pegasus Mail.


Hello, I've been a pmail user for years, I'm not a programer so I'll try to describe my problem as best I can:

I've always accepted pmail as a text based email client but it's becoming harder to use because many mail messages now have embedded HTML content. Sometimes I can save the message as .HTML and Firefox will open and render it although in the past I've tried linking to the firefox .exe and pmail doesn't seem to always want to go there?. I've noticed many messages being sent now seem to be intended for mobile devices when I use a PC. I've coped with these inconveniences and saw v4.8 had been released with HTML rendering changes so I updated from 4.71.

Now my problems seem to have worsened. Consistently when receiving Ebays 'We got your order' confirmation and airline booking confirmations full of html code and links to their promotions.

Before, I saw code in messsage view and could work out main message content in Raw View. Now on 4.8 I see a blank message screen and if I try to do anything, I get the Windows 7_64 message: Win PM-32 Floating Point division by zero error. There's no Windows event app crash error logged, but that doesn't inspire me as a stable situation.

For now I'm reverting back to 4.7 because even though it doesn't render HTML content the apps don't give error messages.

recent by Vox  ·  Apr 12 at 9:20 am
a68oliver posted Apr 1 at 10:34 pm

I have been using Pegasus mail for many years, since at least 1996. I have moved my email from one ISP to another many times. I recently had a HD crash and have decided to reinstall Pegasus to a different location after my crash. During this process, all my mail is working just fine but I have discovered that my Help system is not. Since I don't access the help system frequently, I am not sure if it was working prior to my crash. I am using W10.

I have read the thread from Tom Barkas from 1/31/23 and still cannot get things working. The weird thing is that if I launch Pegasus from an old mailbox, the help system functions properly. But if I launch it from my currently used mailbox, it does not.

I have confirmed that if I drag winpm-32.phc onto showhelp.exe, it launches the help system. This is visible in Task Manager. However, if I try to invoke the help system from within my current mailbox, nothing happens. An entry is created in Task Manager but it contains no data on the line. Where the data should be is completely blank.

I am attaching the info screens from both mailboxes. "oliveral" (help works) is the old mailbox and "indynet" (help does not work) is the current mailbox. Besides comparing the info screens, I have also examined the PMAIL.INI files from both mailboxes. The old oliveral INI file contains some references to non existant directories. There are references to C:\PROGRAM FILES\PMAIL\MAIL\oliveral. I believe that was the recommended location for files many years ago. But I don't see how that would cause the help system to work.

----oliveral info screen (help works)----
Pegasus Mail for Microsoft Windows
Copyright (C) 1992-2022, David Harris, all rights reserved
Electronic mail to

WinPMail version: Version 4.80.1028, Jan 16 2022, build ID 1028
Language resources: Standard UK English resources (EN,0,LL)
Extension Manager version: 1.14
Operating mode: Standalone
User name and ID: oliveral, 0
Windows version: 6.2
Windows flag word: 0
WINPMAIL.EXE directory: C:\PMAIL\Programs
Home mailbox location: C:\PMAIL\MAIL\oliveral
New mailbox location: C:\PMAIL\MAIL\oliveral
TMP environment variable: C:\Users\aoliv\AppData\Local\Temp
TEMP environment variable: C:\Users\aoliv\AppData\Local\Temp
LAN-based SMTP support: N, N, N
NetWare MHS support: N, N, N
Built-in TCP/IP support: Enabled

  • WINSOCK version: WinSock 2.0
  • WINSOCK path: WSOCK32.DLLCommandline: -A -I oliveralActive -Z options: 32768PMR variable: (None)PML variable: (None)MAI variable: (None)NB variable: (None)Autofiltering folders: 0 (0 active, 0 inactive)Last new mail count: 21Message size soft limit: 0 bytesMessage size hard limit: 0 bytesAttachment size soft limit: 0 bytesAttachment size hard limit: 0 bytes

----indynet info screen (help does not work)---- Pegasus Mail for Microsoft WindowsCopyright (C) 1992-2022, David Harris, all rights reservedElectronic mail to

WinPMail version: Version 4.80.1028, Jan 16 2022, build ID 1028Language resources: Standard UK English resources (EN,0,LL)Extension Manager version: 1.14Operating mode: StandaloneUser name and ID: indynet, 0Windows version: 6.2Windows flag word: 0WINPMAIL.EXE directory: C:\PMAIL\ProgramsHome mailbox location: C:\PMAIL\MAIL\indynetNew mailbox location: C:\PMAIL\MAIL\indynetTMP environment variable: C:\Users\aoliv\AppData\Local\TempTEMP environment variable: C:\Users\aoliv\AppData\Local\TempLAN-based SMTP support: N, N, NNetWare MHS support: N, N, NBuilt-in TCP/IP support: Enabled

  • WINSOCK version: WinSock 2.0
  • WINSOCK path: WSOCK32.DLLCommandline: -A -I indynetActive -Z options: 32768PMR variable: (None)PML variable: (None)MAI variable: (None)NB variable: (None)Autofiltering folders: 0 (0 active, 0 inactive)Last new mail count: 165Message size soft limit: 0 bytesMessage size hard limit: 0 bytesAttachment size soft limit: 0 bytesAttachment size hard limit: 0 bytes

Does anybody have any ideas how to get this working again?

recent by Brian Fluet  ·  Apr 3 at 1:59 am

Hello the Forum,
I have an odd issue that has recently arisen, it only happens some of the time apparently for specific messages only. Sometimes, and for certain emails received, when I click Reply and have the option ticked "For replies to HTML, preserve original's format", the original message in my reply is shown with a blue background.
I get around this "blueness" by disabling the afore-mentioned option, so it's not a huge problem, but I'd like to know if it's only me (does anyone else see this happening?) and why it happens...
Any advice most welcome!
Thanks - and best wishes,

recent by Michael  ·  Mar 30 at 10:51 am
Vito A. posted Mar 22 at 2:37 pm


I have Win10, I can see and type local (slovenian) characters in mail, subject and all other locations. So I assume I have correct settings for codepage and everything.


But when I receive mail, I can not see name of file, if it has local characters.


Any idea?

BR, Vito

recent by Michael  ·  Mar 30 at 10:50 am

After the 2022-10 Cumulative Update for Windows 11 Version 22H2 for x64-based Systems update, emails in my Pegasus v4.80 are very slow to open -- 10-20 seconds instead of the pre-update 1-2 seconds (for emails without graphics). I have tried setting Compatibility Mode to Windows 8 to see if that might bypass something in the newer Windows 11 code - but no improvement.

Anyone else experience this? Any solution for restoring quick opening?

recent by Tom Barkas  ·  Mar 24 at 10:18 am

My mail provider has informed me that Pegasus is using TLS 1.0 or 1.1 when connecting via POP and SMTP. Those protocols will be discontinued in the next few weeks and it will cut Pegasus off any eMail exchange.
The minimum standard is TLS 2.0.

I can not find any setting in Pegasus where you could select the version of TLS. The only setting I can find is where you can select DirectSSL.

Any help or advice?
Thank you

recent by PM-1  ·  Mar 20 at 2:01 pm
KEIOMAS posted Mar 13 at 6:40 am

I Need to know if it is possible in Mercury to restrict a User's ability to send or receive mail except from the Domain the Server is installed on. No outside sending or receiving. Only email to and from Users on single server.

recent by Michael  ·  Mar 13 at 7:56 am
Riverside posted Mar 10 at 11:02 pm

Combining Outllook in the new institutional set-up with my use of PM is hopeless. There have been discussions here about moving mail to Outlook, but I have the opposite question. I'm trying to move true correspondence out of my institutional email, but some will, of course, still land there. I can export individual emails to .pst; is there a way to incorporate them into Pmail? (Forwarding them individually is possible, but it creates a new email from myself to myself)

recent by Michael  ·  Mar 12 at 11:18 pm

I have a folder that I have set with Grouped views > Group by thread activity. I keep that folder window open. I just created a filter that drops incoming messages into that folder. The problem is that the folder window does not list the newly arrived message until the folder window is refreshed. Is there a way to refresh a folder window without close/open?

recent by Michael  ·  Mar 6 at 1:29 am

Hello again.

Today, PMail started spitting messages back at me - see example below

"Delivery has failed on the enclosed message for the following
reasons reported either by the mail delivery system on the mail
relay host or by the local TCP/IP transport module:

550-This is not an open relay. To send through this server you must
either be

Your original mail message follows:

X-PM-Identity: <Default>
From: "Tom Barkas"
To: O&O Software Support
Date: Tue, 28 Feb 2023 12:32:23 -0000
MIME-Version: 1.0
Subject: Re: [TicketNr#2023021548001059] Defrag problem

It doesn't seem to be a Zen Internet problem, as the same messages go as normal if I use Thunderbird. Though the message sounds server-related...
I've installed a VPN today - could this affect messages sent from PMail?

recent by msetzerii  ·  Mar 4 at 10:36 pm
0MrSkeezix143 posted Mar 2 at 10:31 pm

Hello again my friends
Recently i noticed when i send long items (attachments) or receive long items I will sometimes receive an error message stating the socket has timed out, Wondering what I have to do to extend the timing besides trying to shorten

Thanks in advance

recent by Brian Fluet  ·  Mar 3 at 1:49 pm

Hi all,

I try to connect with 4.81beta to my mail account on

Without any success - Tried POP3 and IMAP4. Only get timeouts...

As Microsoft changed the autorotation to OAUTH2, my pmail 4.70 did not work anymore

My questions:

1) Is pmail 4.81beta able to connect to
2) If this is possible: How do I setup this? Especially how is the token generated?
3) if this is not possible: Will it be possible in the near furture or do I have to use a new mail client?

Thanks in advance!

recent by msetzerii  ·  Feb 27 at 1:02 pm
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