Community Discussions and Support

The perfect forum for discussions or technical questions about Pegasus Mail.

fandor posted Sep 6 '23 at 11:59 pm

Today 9/6/23 hyperlinks are opening immediately rather than in background. Have not changed any settings. This has never happened before.
Updated ierendere yesterday.
Went back to (hypers opened in background in browser as normal but then went to opening immediately again)

recent by fandor  ·  Sep 7 '23 at 6:39 pm

I've been using Pegasus Mail since circa 1980's [Currently WinPMail version: Version 4.80.1028, Jan 16 2022, build ID 1028]. For some reason, just noticed recently, "Selective Mail Download" is not working properly as follows:

Whenever I try to retrieve more than 10 emails, I only get 10? Examples follow:
Using "File/Selective Mail Download/Make It So"

  1. Attempt = Delete 41 and retrieve 35, Result = retrieves 10 of that 35, and none are deleted.
  2. Attempt = Delete 81 and retrieve 0, Result = All 81 are deleted.
  3. Attempt = Delete 0 and retrieve 94, Result = retrieves 10 of that 94.

This is bizarre?? Has anyone else experienced this issue? Any insight would be greatly appreciated.


I sometimes have four instances of pmail running parallel.

Since today, in one of the instances, I have a problem with opening emails. The other instances work correctly.

When I click on a mail to open it, it seems something is happening by the turning time-clock / mouse pointer being busy. Because of that I think the email opens, but I cannot see it. Or opening the mail does not succeed and there is no error message.

Restarting does not work, checking for messages outside the pmail frame also not, making it extended monitors also not.

However, when I start a new message either through the menu or through ctr-n, it works without problem.

Any idea?

Running 4.8 with IERenderer enabled. Disabling it does not help either.

DavidTC44 posted Aug 30 '23 at 10:13 pm

I know that I have asked this question before, so I apologise beforehand to people like Brian Fluent. Has anybody written a routine to clear out the Recent Search Results list? Through bad management I have allowed my list to get out of hand, and do not really want to have to go through it deleting each line individually. I am not proficient enough to tackle this task myself, producing the routine that is (classic example of a mis-placed epithet, sorry!).

David Tarbox-Cooper

recent by DavidTC44  ·  Aug 31 '23 at 4:48 pm
MarioW posted Aug 21 '23 at 10:23 am

Since just before the weekend PMail gives an error message that 'An unexpected network error occurred during the transaction with the host' when trying to download my emails on the mailserver of my IPS via POP3. Their helpdesk is less than forthcoming, saying that since I can reach my mail via webmail there is no problem at their side, and 'they do not support users with their web clients'. I'm basically on my own. Should change IPS, I know, but they happen to run the mail address I've had since 1997, and I'd rather not lose that.

Could the Windows update last week be the culprit, and would installing the latest version of PMail make any difference in that case? I currently run Version 4.73.639.

Bob C. posted Aug 10 '23 at 8:25 pm

I've tried several ways to import all my existing emails from Thunderbird, and none work very well; copying the Thunderbird active profile folders and adding ".mbx" to each worked the best, but I wind up with a bunch of mail folders in PMail, all with the .mbx extension in the folder name in stead of just the name. Any suggestions?

recent by msetzerii  ·  Aug 15 '23 at 6:59 am

Using Beta 4.81 SMTP/OAUTH2 with Gmail Identity configured for POP mail retrieval.

Two computers, both with Pmail configured the same - using the SMTP/OAUTH2 feature. Both are set to NOT delete emails from the server after downloading them. Gmail account is set to enable POP.

I receive an email(s) at my gmail account and then use pmail to download it on computer A. When I go to download my emails using computer B it does not download the emails that I just downloaded to computer A. The message is still in my Gmail inbox as unread.

I use POP to download messages to several computers (could be my travel laptop, my home laptop, my home computer, etc) until I login via a webmail app and delete the message from the server. Only an issue with Gmail, not in other email accounts such as Spectrum, Comcast, etc

Any ideas?


I have not been able to send emails from Win-Pm to my Spectrum account since July 20th using Win-Pm .. I can still receive and download messages as normal. Accd to the error message log the email address I used for authentication is not the same as the address I've sent from. I've redacted my addresses in the log below, but they are the same. Also I can send email using an identical profile from my iphone or using the web-mail site. The problem occurs ONLY with Pegasus (both 4.8 and 4.81).

Anyone else having problems like this, with Spectrum

12:31:58.786: --- 30 Jul 2023, 12:31:58.786 ---
12:31:58.786: Connect to '', timeout 30 seconds, flags 16842753.
12:32:00.005: >> 220 cmsmtp ESMTP server ready
12:32:00.005: << EHLO []
12:32:00.070: >> hello [], pleased to meet you
12:32:00.070: >> 250-AUTH LOGIN PLAIN
12:32:00.070: >> 250-SIZE 30000000
12:32:00.070: >> 250-ENHANCEDSTATUSCODES
12:32:00.070: >> 250-8BITMIME
12:32:00.070: >> 250-STARTTLS
12:32:00.070: >> 250 OK
12:32:00.077: << MAIL SIZE=2244
12:32:01.080: >> 550 5.1.0 sender rejected. The email address you are sending as must match the email address you used to auth. Please check your SMTP settings. AUP#Out-1500

buyer1328 posted Jul 27 '23 at 11:11 am

Reply/Forward Sent email issue.
case 1:
I start new email and send it out after I reply/forward this email from sent folder and no any format problem.
case 2:
I reply/forward a email in "New Mail" folder after I reply/foward thie email from sent folder and I got some format issue in this email...this will show "?" into "space", something like that:

Copies to:
Subject: Re: xxxxx
Date sent: Web, 26 Jul 2023


This is a test 2.

????????"xxxx" <>,

This is a test 1.

I also hope you can fix this issue.


recent by Michael  ·  Jul 28 '23 at 1:21 pm
0MrSkeezix143 posted Jul 21 '23 at 10:22 pm

Don't know if this is the correct spot but I'm wondering if Pegasus has a location to check on problems. Sounds goofy but recently I'm getting messages I cannot read...messags from Spectrum AND the USPS regarding packages for example most of the mail come through but a few like mentioned....every time i try to open I get the following.

"Pegasus Mail for Windows has stopped working"

A problem caused the program to stop working corresctly
Windows will close the program and notify you if a solution
is available.

says I will be notified but I never am so I'm wondering if there is a way to find out what the problem actually is so I can correct. As mentioned it happens only on a few

recent by buyer1328  ·  Jul 27 '23 at 5:28 am
buyer1328 posted Jul 25 '23 at 5:34 am


My Current Version:
Win10 22h2 64bit
Pegasus Mail v.4.8.1028
Here is part of content source something like this :

Content-Type: text/html; charset="utf-8"
Content-Transfer-Encoding: base64


This will not display content.
I don't know why, could you fix this issue?


recent by Michael  ·  Jul 26 '23 at 11:51 pm
TonyQuick posted Jul 19 '23 at 7:45 pm

Using Pegasus Mail 4.81.1154 and IERenderer here, and one of my users noticed a bug in the Window menu in Pegasus.

With IERenderer enabled, closing any window, such as starting to compose a message and cancelling it, leaves an empty entry in the Window list. Closing the Folders window also causes it.

If IERenderer is disabled, it's different. Start to compose a message, and check the Window list, and the new window is not there. Click on a different window, and check the list, the new windows shows in the list. Click back on the new message window, and cancel the message and the entry stays in the list even though the window is now gone. Close all windows and the list is now empty. But, opening Windows now causes no entries to appear in the Window list.

Closing Pegasus at that point, leaves the icon in the task bar until you hover over it, and re-launching Pegasus shows the "Mailbox is locked" dialog.

When IERenderer is enabled, closing Pegasus doesn't seem to cause any issues.

Can anybody else reproduce this?


recent by Michael  ·  Jul 21 '23 at 3:59 am

Up until now, when I have configured Pegasus using POP3 to receive e-mail for my Google Workspace account I needed a special Google account password. My Google Workspace password didn't work. I have always followed the instructions in this article:

Today the "App Passwords" option is no longer an option in the Security section of Manage My Account.

Has this option moved to somewhere else? How can I create the needed a a password?

recent by msetzerii  ·  Jul 11 '23 at 4:08 pm
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