When I installed the latest update for IERenderer Version 2.7.1.12 , Pegasus Mail will not open. I get the error message "Pegasus Mail for windows has stopped working" (A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available).

How can I UN-install Version 2.7.1.12 and get my primary email back up and running? Thanks for your help in advance.

The uninstall program for IERender is in the /PMAIL/Programs directory.
unins000.exe should be name.
Run that to uninstall, and then could download and use earlier version.

There's also an IER entry in Windows Control Panel where all applications are listed for uninstalling, just go down to the section where all Pegasus Mail applications are listet. IER's home page can be accessed via the link down below in my signature, available downgrade versions are listed down the page.

Thank you for your help! After running unins000.exe in the PMAIL programs dir, Pegasus mail re-started normally. I then re-installed IERenderer Version 2.7.1.10 and again, Pegasus mail re-started normally. I'm still running Windows 7 and maybe something (some code) in Version 2.7.1.12 is incompatible with Win 7?

Anyway, another question I have is whether or not I should continue with IERenderer upgrades without installing Version 2.7.1.12? That is, will future new versions of IERenderer require building on Version 2.7.1.12 in order to work? If the latter is true, then I will just ignore all red up-date notices on the IERenderer icon going forward.

Thanks again for your help!

Kind Regards, Bill

Each version does not build on the previous one, it replaces the previous one, with the exception of its configuration file.

Regarding the error message, I have seen one other report of a problem with Pegasus Mail startup after installation of IER 2.7.1.12. I'm sure details will be shared as they develop.

Thank you. I would appreciate being kept informed. I don't like skipping up-dates to previous versions of any software, especially those from Pegasus, as they are always issued for good reason.

Kind Regards, Bill

Just as an observation I've seen with running Pegasus under Linux without IERender.
I've actually found the updated TER32.DLL HTS.DLL that are included with Pegasus 4.8x actually is newer and does a better job with messages than BEARHTML.

Unfortunately, there is no uninstall program so just renaming or moving the BEAR* files is only way to disable it. Haven't run Pegasus under windows myself since XP, so others might find difference.

So, and option you could try. Can move files elsewhere, and it if doesn't work, move them back.
Should be done while Pegasus not running.

Was always hoping that Bearhtml would be updated.

Know Martin put a lot of work into it for many years.
Michael Also puts in a lot of work in IERender..

Thanks to all.

I can say now that I put in a work-around for the BearHtml related crash since BearHtml itself cannot be fixed anymore but the exception causing the crash doesn't occur on my systems anymore. Unfortunately it's a lot more difficult with the crash on PM launch which appears to be connected to the auto update check since I cannot duplicate anything like this on any of my systems at all. I have an idea about it but I can't test it and the traces I got from a crash dump are not as helpful as to I would like them to be ...