Something similiar happens to us from time to time. Pegasus looses its internet settings. You have to write your e-mail adress again and add back pop and smtp definitions. At our site this happens roughly 1 time per year and per pc. All are running pegasus 4.4.1 in german with f-prot as antivirus scanner. By the way as this happened to me in some cases I googled this problem and did find some others but never found a solution.
I do not think that it is a right problem here. Users have appropriate rights. If a needed file was locked by f-prot, would pegasus not notice it as it does with open files you try to attach?
This may be just a wild guess!
This all has to do with pmail.ini.
Pegasus seems to read internet settings from it and stores them into memory at start. When it is closed these settings are written back. Could it be that the memory locations of these informations get deleted by some other nasty program. So when it comes to writing back there is nothing to write back.
As a kludge I decided today to give my users a script to copy back an faultless pmail.ini over the corrupted one.
What do you think of this?
As this is the first time I post to this forum I would like to thank David Harris for his work.
I am glad to see that the work goes on and wish David and the team a lot of success.